Endorsal 
Google Lewis
Tercia Jansen
"I feel my experience left a lot to be desired. Moving is such a stressful experience as it is and there are lots of little things I felt were not handled well. 1. I asked for a few options on the quote for different packed volumes. You have to select one of the options, but no-one explained that actually this nullifies the other options, so it was a bit of..." Read more
7 months ago
Shiraz
"Delivery was delayed a month after it arrived in country. There was a lot of communication about when the delivery would be in country, but once it was in country another month of delay was introduced (additional 50% delay) Be careful of timelines provided regarding the shipping, they should include the complete delivery timeline. "
9 months ago
Jill
"The customer service as we arranged shipment was awesome, 10/10. Sadly though, our shipments arrived totally bashed, broken and with the contents spilling out. They had to be taped up by the delivery service prior to us receiving them. Contents were broken. I have more items to ship from the UK to the US but would not use this service again. The response I r..." Read more
9 months ago
Pam Quirke
"Dealt with Tom, very personable. His quote changed to double original amount, no explanation, this was relayed to me by Charlie, Tom was away, and had made an error. My shipment had been collected and I was on a strict time frame, so really didn't have the time to get shipment returned and get more quotes. Tom also mentioned a refund as I did my own packing..." Read more
a year ago
Danny
"I thought your staff were very professional, quick to responds to queries and followed instructions I gave re contacting my sister. I would have given 5 stars but the courier you chose initially (DHL) were woefully. Also,the boxes sent were not very sturdy. The boxes delivery person just knocked at the door, left a note and walked away. Luckily I heard him..." Read more
2 years ago
Madison Paige
"My experience with PSS for the past month has been somewhat stressful. JJ was the employee assigned to my emails to help me ship boxes from the UK to Spain. There were several emails he didn't respond to and the ones that he did were vague and didn't answer all my questions. I was confused about documents that needed doing and was also asked for a payment bu..." Read more
2 years ago
Bongani Moses Msani
"So far so good in terms of logistical communication and professionalism.Obviously will wait for my final observations when boxes delivered home thank you"
3 years ago
Carlos Michelsen
"All the process was handled very well, the move itself was done on time. However, on transit, two pieces of large ceramics broke. Pieces that had come from Peru in a container with no issue and broke during the short journey from the UK to Netherlands. Clearly packing was not to a high enough standard and is done better in Peru."
5 years ago
Grant
"our situation - a shipment of inherited goods from Sussex to Texas - did not seem to fit the normal 'mould', so the PSS forms and procedures needed some amendment. No-one was travelling and the sender/shipper is not the same person as the recipient. We are still waiting to hear if they can put our shipment in a container shared with someone else's goods..." Read more
5 years ago
Eloise Hawkins
"The men helping with the packing and loading were very helpful and friendly. But we had very little communication from PSS, the lorry driver didn't arrive until 1pm, not his fault, but PSS didn't let us know. We have also had some breakages, that we discovered when unpacking, we haven't finished yet, so don't know if there are any more breakages."
6 years ago
"People on the ground were great. The movers were friendly, brisk and efficient. They made life very easy. The people measuring my stuff were good as well. Partners at NZ end likewise. They even pointed out a crack in my table so I could claim. However, in between the communication was woeful. There were delays, but at no point were these communicated. I..." Read more
4 months ago