Endorsal 
Google SA
Randal Collins
"Still a zero! This company is a complete scam! Although they quote moving items within 2 weeks, our items were picked up on 11 October for a move to the USA. As of 01 November the items haven’t even left the UK! The representative has said there is nothing they can do and they are waiting on a container. They have done nothing but lied and failed to accompli..." Read more
2 months ago
Killybracken
"DON’T USE THEIR INSURER The insurance claim to Removal Claims Service who is the insurer for PSS Removals is a complete waste of time and money. They paid out a quarter of what I insured my TV for. No proof, no evidence that I can purchase a replacement for the low value they offered. It’s a completely one sided transaction and they rip you off. DO NOT USE..." Read more
2 months ago
N A
"If I could give no star I would. This company fraudulently is holding my money for A deposit link they resent multiple times for one deposit. They sent link for £ 350 and £50 and are now holding £1150 due to multiple charges for the same link . No contracts have been signed by me to agree to their removal and they are refusing to refund the money for servi..." Read more
2 months ago
layane skat
"We used PSS this summer to move abroad from UK. We had several issues with them: 1- The process will be smooth and they would be very professional until you pay. They will send you an outstanding document to sign before packing. It was the warranty one even though we didn’t ask for it. We had to fight to cancel it. 2- Our container was delayed and stayed in..." Read more
2 months ago
Esther
"The packing team and our move manager, Helen, were amazing. I can’t fault the service provided by them. Unfortunately, that’s where the good experience ends for us. We paid for standard liability shipment cover for a few items, which included our televisions. One of them, the 65 inch sky glass tv was delivered damaged. I sent an email to Helen, our move mana..." Read more
2 months ago
Charlie
"I've never written a review before in my life so congrats to PSS for being the first. I usually dismiss and forget about poor service from companies but this one has gone too far. Three months after paying for and shipping my items, I get contacted by a different company they work with saying I owe them hundreds of pounds otherwise I won't get my items. I s..." Read more
2 months ago
Stephen Barber
"Estimator was so vague as to be useless. Prices seem to be kept regardless of major change in capacity, Project Manager was non existant and impossible to extract information. Dreadful service from packers couldn't wait to get finished and used many boxes only half full. Listing was horribly wrong and duplicates and wrong listing common. Time to arrive was e..." Read more
2 months ago
Randal Collins
"Because you cannot rate a zero. Used this company for an international move. On pick up they subcontracted to another company who subcontracted to another company. All subcontractors avoided responsibility blaming the other subs. I was called at 1100 saying they would be at my location in 30 minutes. 90 minutes later they finally showed. It was arranged that..." Read more
2 months ago
Cristian N
"I reached out to them, they said they need to do a home survey in order to produce a quote. I said ok let's schedule it. They said let's do a price range estimation instead. I said ok, here's the list of the stuff I need to move. 1 week later still nothing, I ask if we can get things moving, they said they're waiting for one of their international partners...." Read more
3 months ago
Anon
"Poor from the start. An inaccurate survey meant that they added over a thousand pounds to the price when it was at a point I could not feasably back out. The complaints team were patronising and I am still without any resolution. The packers did such a poor job that several crystal glasses were packed with pans, a small slab of marble and other heavier..." Read more
3 months ago
Valeria Valkova
"The experience we had from moving our stuff from UK to USA is really bad. PSS team just told me they have no control over the We got promised 6 to 12 weeks for the delivery, but I think we will be lucky if we get it in 5 months. My honest advise is, please consider someone else, I will not recommend them! "
3 months ago
Ian Stevens
"I have spoken with a lawyer who has dealt with similar cases and dealt with PSS previously and started a class action against PSS for anyone interested and who have had a bad experience. Survey: Items that were factored into the survey were sold prior to packing reducing the cubic meterage. Surveyor told there was no driveway parking and street parking was..." Read more
3 months ago
Carl Bowen
"Unfortunately I am unable to give a minus. I strongly advise anyone to avoid this company. Please if anyone is crazy enough to use these people, take out your own insurance policy. They will ask you to take out their insurance, but it's not actually an insurance policy. It's added onto their insurance. Which means if there are any issues, like we had. They w..." Read more
3 months ago
Chris Hibberd
"Items were damaged in transit and although insurance had been taken out and paid for, they didn’t come to the party or have any interest in trying to make things right. The service was disgraceful. I would stay well clear of this company"
3 months ago
ANDREW STEVENS
"An absolute disgraceful service once you paid your money, packaging of items just thrown in the box, ornaments not wrapped up just think of the worst experience and you will get it with this company, unable to upload photos to show you all but trust me use someone else"
3 months ago
Dave
"Nearly 2 months after my belongings arriving in the uk they are yet to be despatched to me with NO communication from PSS regarding any delay without my emailing then. Utterly useless company. There are others out there - use the others. "
4 months ago
Sophie OBrien
"Up front the firm seems professional but the actual quality of their service leaves a lot to be desired. The packers turned up (Dec 22) but were not PSS packers and without the PSS boxes and packing materials and without a PSS supervisor that they also advertise. The packing was horrendous and items not wrapped in a way suitable for international shipping..." Read more
4 months ago
Chris Hibberd
"Items were damaged in transit and although insurance had been taken out and paid for, they didn’t come to the party and the service was disgraceful. I would stay well clear of this company"
4 months ago
Maya B
"Initially everything in the beginning seemed to be fine communication wise and on the day of packing/removal. The only thing that went wrong was they accidently broke our marble parasol base. I appreciated the honesty so said I would not put in a claim for this as it seemed fixable with some gorilla glue. They had to pack my belongings onto 2 vans as the con..." Read more
4 months ago
PJ John
"Organized a day for boxes to be delivered to my home, waited in all day, and no boxes arrived. Called several times requesting call back from the person managing my move, did not get a call back. Eventually got hold of the person who offered an insulting £15 discount for an entire day of my time that was wasted by them, when I am organizing a move to Austral..." Read more
4 months ago
Leon Hady
"Deceietful in pricing and sending times- Beware, they take items from you and increase prices. Increased price 20 percent told items would be sent in a 7-12 day timeline , two weeks late they haven't even left England No communication at all after payment. Other than to ask for more money. Use Seven Seas instead, much better , honest and communicative..." Read more
4 months ago
Paul A
"I have had my belongings for about a month now and it has taken me all this time to be able to write some words. I was traumatised by all the damages my possessions have suffered. I filled in a Damage form and not one person has contacted me! A 45 year glass serving plate was broken in front of me in my new apartment and I haven't been recompensed for it. Th..." Read more
5 months ago
nch
"I am disappointed I went with this company, who actually were the more expensive quote, as I was reassured the service they provide would be less stressful (they would pack and itemise all items to ensure it is packed adequately, therefore reducing the insurance cover required). 1. Service from the man who visited and provided the quote was very efficient..." Read more
5 months ago
HMO
"I asked for a quote for a 65sqm space and did not notice that they only quoted on 45sqm. They came in as the cheapest quote on that basis so ignorantly chose them. Was charged an extra £500 on the day of collection for the additional space required. Was charged another £500+ to clear customs in the destination country (something I did not have to do with ano..." Read more
5 months ago
"I would definanately recommend another service from UK to US, or packaging everything in an armored box! Multiple items recieved broken and/or damaged and continuing to find more. Insurance is intended as a reassurance and not a necessity. Very disappointed by the lack of care of personal items."
a month ago