PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

  Showing 4 star reviews only  

Esra Parr star-alt star-alt star-alt star-alt star-alt

"Generally very good although some of the communication could have been clearer. I felt I had to ask for clarification of points that could’ve been explained earlier in the process. This is the first time I have had to ship more than a couple of boxes abroad and it’s quite convoluted. Otherwise all good and the packers were great. "

2 months ago

Audrey star-alt star-alt star-alt star-alt star-alt

"I was recommended to contact PSS by Thakeham Antiques in Dial Post as their recent experience shipping to Australia was very positive. However, it was slightly different for me as I was sending family antiques to my grandchildren as a 'living inheritance'. There were three certificates I needed, CITES - from HMRC, LAPADA and valuations from a reputable com..." Read more

2 months ago

Mick star-alt star-alt star-alt star-alt star-alt

"Fair and straight forward. Only point I'd mark them down on is advice on filling and sealing the boxes. Also, advice on fixing the barcode sheets to the boxes. "

2 months ago

Bruce George star-alt star-alt star-alt star-alt star-alt

"Good personal service, especially where arranging and rearranging pick up date."

2 months ago

Salvatore star-alt star-alt star-alt star-alt star-alt

"Great collection so far "

2 months ago

Judy Black star-alt star-alt star-alt star-alt star-alt

"The communication is quick and efficient However, there were so many bits of paper , I had to keep checking everything was signed snd sealed. Also the insurance was not a quote in advance more 'this is what you need to pay '. The final bill will be more than I thought. Overall good service ... just a tick sheet on forms was definately needed. Thanks "

3 months ago

peace yeung

peace yeung star-alt star-alt star-alt star-alt star-alt

"From Hong Kong to the United Kingdom, after the goods arrive at the British port on 26/8/2024, they will not arrive at the British home until 25/9/2024, which takes a long time. It is recommended that the package be delivered to the customer's home within a maximum of one week after arriving at the British port. Things I appreciate: The customer service staf..." Read more

3 months ago

Paul Hopkinson

Paul Hopkinson star-alt star-alt star-alt star-alt star-alt

"Lovely efficient couple of guys arrived and set to with energy! We’ll need to see how things arrive in Australia before a final judgment! My only negative comment was that PSS in Croydon said all our own packing would be opened and re-packed. On the day that didn’t happen in reality. Just a cursory check.had we known, we would have been more careful ourselve..." Read more

3 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Austin had been very helpful and very happy with h we driver with collection from home. "

3 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Very helpful and responsive to emails and calls."

3 months ago

william donson star-alt star-alt star-alt star-alt star-alt

"friendly and good"

3 months ago

Janet

Janet star-alt star-alt star-alt star-alt star-alt

"Service so far has been great, everyone I have spoken to has been very helpful "

4 months ago

Wilson Yip star-alt star-alt star-alt star-alt star-alt

"Customer service is good, labor of delivery to home is also good, but the delivery took too long time"

4 months ago

Dona S star-alt star-alt star-alt star-alt star-alt

"Communication was a bit uneven, but otherwise very happy. Apart from a couple of broken glasses everything arrived in good condition. "

4 months ago

Eudocia Toso star-alt star-alt star-alt star-alt star-alt

"Attention to details in a short space of time,"

5 months ago

IB star-alt star-alt star-alt star-alt star-alt

"The crew that did the packing (Mike, Nick and Blake) was amazing! Very helpful, efficient, careful and polite! "

5 months ago

sneha karanth

sneha karanth star-alt star-alt star-alt star-alt star-alt

"The items reached on time..The staff was courteous and ensured the items were placed properly."

5 months ago

Una star-alt star-alt star-alt star-alt star-alt

"The delivery guys were great. However, it would have been appreciated if I had been informed of the time they were due to arrive."

5 months ago

Veronica star-alt star-alt star-alt star-alt star-alt

"Very helpful and easy to speak to . The men did a very thorough job of packing the boxes for shipping, they were on time and got on with the packing. Office staff were very helpful and polite and answered our e.mails promptly. "

5 months ago

VINCY UNNIKRISHNAN

VINCY UNNIKRISHNAN star-alt star-alt star-alt star-alt star-alt

"All the process was very smooth and the staff were really helpful, I had the issue with labels which needs to be around the handles. Finally everything went well. Thanks for the entire team, especially Rachel."

5 months ago

Catherine Mair star-alt star-alt star-alt star-alt star-alt

"Generally pleased with the experience although I had not expected quite so much "paperwork". The two packers were very good - fast, efficient and pleasant."

5 months ago

JGB star-alt star-alt star-alt star-alt star-alt

"Provided guidance at each step of the process, and quick responses to my queries."

6 months ago

John star-alt star-alt star-alt star-alt star-alt

"The team of packers arrived on time and were professional. I was impressed with how quickly they packed the house and transferred our belongings into the container. The container was delayed due to traffic. I would definitely use this service again."

6 months ago

Jilu Raju star-alt star-alt star-alt star-alt star-alt

"Happy satisfied with packing and handling "

6 months ago

Claire star-alt star-alt star-alt star-alt star-alt

"Mike and Nick were awesome and very efficient and organised. So efficient in fact that they packed some things that we didnt need shipped, including the cling wrap and padlocks for our 6 suitcases ha!!"

7 months ago