QuickBooks logo
QuickBooks icon

QuickBooks Reviews & Testimonials

4.3 (5,957)

Reviews: 5,957


5
54%
4
30%
3
9%
2
3%
1
4%

84% of customers would recommend QuickBooks

QuickBooks logo

About QuickBooks


Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  Showing 4 star reviews only  

Charlee C. star-alt star-alt star-alt star-alt star-alt

Owner/Instructor, The Hello House LLC

"Overall, Quickbooks has been very valuable to my business, easy to use for both clients and myself, and organized in terms of layout and use. However, I wish the fees charged for processing payments were lower."

4 years ago

Ozzy M. star-alt star-alt star-alt star-alt star-alt

Investor Care Specialist, CrowdStreet

"Overall a great experience with QuickBooks Online. It is simple to use yet powerful. QuickBooks Online is very intuitive and easy to navigate. Its capabilities are perfect for a small business/company."

4 years ago

Kenneth S. star-alt star-alt star-alt star-alt star-alt

Owner , Glitched Grains Kalamazoo

"I was completely unfamiliar with bookkeeping prior to using QB. Its been a critical part of my business growth. Functionality. It does everything I need"

4 years ago

Charles F. star-alt star-alt star-alt star-alt star-alt

OWNER, Chuck Franklin CPA LLC

"Very Good. once I got the "timing" of the software and the different ways of doing things, I have found it is very usable."

4 years ago

Kierra F. star-alt star-alt star-alt star-alt star-alt

Owner , VLB

"I like it because they have made it somewhat easier. But dislike it for it's expensive and you can lose out on money. Easy To login and use. Easy to add your financial records and write off to prepare for taxes when it's needed"

4 years ago

Warren M star-alt star-alt star-alt star-alt star-alt

"Convenient, quick, straightforward but lacking depth or customization options. — What do you like best? Straightforward interface, quick to load, cloud based available anywhere. This is really quite simple to setup and use with basic customization options and stock control features — What do you dislike? Lacking in many features and se..." Read more

4 years ago

Administrator in Hospital & Health Care star-alt star-alt star-alt star-alt star-alt

"Pretty easy to use and good customer service . — What do you like best? Like ability to work online or with an iPhone / iPad. Quick reports and few if ever tech problems — What do you dislike? They change their invoice format at times and we have to adjust to these changes without ability to stick with what we used in the past —..." Read more

4 years ago

Angela E. star-alt star-alt star-alt star-alt star-alt

Office Manager, MW&E

"easy to use and support help is knowledgeable"

4 years ago

Abi G. star-alt star-alt star-alt star-alt star-alt

Small Business Owner , Marketing & Advertising

"I was only able to take advantage of this program for a limited time via the 3 month free trial. I enjoyed it but will not be purchasing."

4 years ago

Andrew H. star-alt star-alt star-alt star-alt star-alt

Auditor, Tanner LLC

"Great product for small to midsize accounting staff. The ability to provide read only access to clients books to be able to pull needed reports. The online access that allows for me view for anywhere"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overally, I don't like the price of QBO, especially with key QBDT features missing, but in today's remote way of doing business, it is becoming the standard of businesses to use QBO."

4 years ago

Caryn C. star-alt star-alt star-alt star-alt star-alt

Owner, Forged Soul Fitness

"This program makes accounting easier, however, as a non-accounting user, I find it a little confusing. We like that our accountant can access our account and take a look with little ease on our part. This helps for tax purposes."

4 years ago

Caitilin A

Caitilin A star-alt star-alt star-alt star-alt star-alt

"Love the Update. — What do you like best? I love how all the Intuit products integrate together, making everything work seamlessly. — What do you dislike? There can be issues with integrations at times. — What problems are you solving with the product? What benefits have you realized? We are solving our bookkeeping issues..." Read more

4 years ago

KAREN M. star-alt star-alt star-alt star-alt star-alt

owner, Daves quality dent repair

"I have been using quickbooks for a long time. I find it to be the best software in the industry. I would recommend it."

4 years ago

Gladys M. star-alt star-alt star-alt star-alt star-alt

Support Specialist, eSkillz

"Easy to use. I like that most of the features are intuitive."

4 years ago

Matthew A star-alt star-alt star-alt star-alt star-alt

"Good for Small Business. — What do you like best? Reporting enables you to "drill down" to the transaction level. — What do you dislike? Remote access to a company file is slow and not responsive at times. Even using a 1 Gb ramp. — Recommendations to others considering the product: Have a good accounting background, and be..." Read more

4 years ago

Tom G. star-alt star-alt star-alt star-alt star-alt

Owner, eleEOS

"I would advise anyone who is considering using Qb to understand that if you need help implementing, integrating the software or tend to rely on customer service then this is not for you. Their customer service is the pits! But their software rocks!"

4 years ago

Chris P. star-alt star-alt star-alt star-alt star-alt

Office Manager, Protagonist

"I am not an accountant, so QuickBooks Online seems to work well for me. However, our account support sometimes gets frustrated with the customer service."

4 years ago

Leticia H

Leticia H star-alt star-alt star-alt star-alt star-alt

"Is excelente for small companies. — What do you like best? The interface is really easy for everybody, and had everything you need to understand your business. — What do you dislike? I do not like the monthly price because I need to use other platforms to complete the process, such as check checks, print checks, payroll, taxces. ..." Read more

4 years ago

Edwin W. star-alt star-alt star-alt star-alt star-alt

Business Owner, As Of Latte

"My overall experience with QuickBooks Online is fair. I believe with proper training in accounting, this software can be very useful. However, I felt the training to learn this software was more overwhelming, discouragin me to continue using it. I'd much rather stick with a simple paper and pencil ledger, for the time being."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall not bad, I was able to work my way around their issues. My accountant helped get me through issues I had. But it is expensive for no real support."

4 years ago

Marissa W. star-alt star-alt star-alt star-alt star-alt

Office manager , M E Beggs Pump

"It is nice that this software is online meaning that I can access it from anywhere and thats a big thing nowadays. Being able to send an invoice from the jobsite to the customer instantly is very convenient for not only me but the customer as well."

4 years ago

User in Accounting star-alt star-alt star-alt star-alt star-alt

"Recommendation Quickbooks online. — What do you like best? It allows you to create the accounting of your business in a shippier way. You can book Journal entries, create balances sheets, and to do a follow up and control of your earnings and loses. — What do you dislike? If your connection to internet is failing, the application will..." Read more

4 years ago

Heather m. star-alt star-alt star-alt star-alt star-alt

owner, independence barber shop

"I will probably transition to something else next year. Mileage tracking, capability to email receipts"

4 years ago

LaQuetta G. star-alt star-alt star-alt star-alt star-alt

CVO, Kingdom Pioneer Institute, LLC

"The overall experience with Quickbooks has been great. The product integrated well and I can collaborate with accounting. Excellent experience so far."

4 years ago