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QuickBooks Reviews & Testimonials

4.3 (5,957)

Reviews: 5,957


5
54%
4
30%
3
9%
2
3%
1
4%

84% of customers would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  Showing 1 star reviews only  

James R. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about QuickBooks Online?The live bookkeepers are convenient, when they do their jobs. The software appears to work as advertised. — What do you dislike about QuickBooks Online?1. I was charged $2,000 in under 24 hours for products/services I neither want nor need. 2. I now have 4 company files, even though..." Read more

8 months ago

Ryan G. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about QuickBooks Online?Nothing They do not support their clients from fraud. They even say in their agreement that they do not guarantee the security of their website. Proceed at your own risk if something should happen be prepaired to pay in full what fraud took. — What do you dislike about QuickBooks Onl..." Read more

8 months ago

Abd I. star-alt star-alt star-alt star-alt star-alt

"Not good. Easy to sign up but their customer service has become worse over the years."

2 years ago

Andrea A. star-alt star-alt star-alt star-alt star-alt

"I will be switching from Quickbooks immediately, They are crooks who have access to your bank accounts, and literally steal your money by "holding" it for no legimiate reason for weeks. DO NOT TRUST THEM WITH YOUR FUNDS OR YOUR FINANCIAL INFORMATION."

2 years ago

star-alt star-alt star-alt star-alt star-alt

"VisualEditor supplements the lengthy process of web design, hosting, and also modification.Again, VisualEditor has a group of professionals who issues assistance when called.And lastly, installation of VisualEditor is quick. . — What do you like best about QuickBooks Online? The best virtue of this product is that you can extract data from differ..." Read more

2 years ago

Customer avatar

star-alt star-alt star-alt star-alt star-alt

"The license is no perpetual and you have to pay every year or pay a quote. There are premium features that aren't cheap, but in general it's a the best option . — What do you like best about QuickBooks Online? GoodBarbe is a software that can create applications easily and quickly for Android such as IOS and HTML5 for browsers, it also includes pu..." Read more

2 years ago

Customer avatar

star-alt star-alt star-alt star-alt star-alt

"I love how deeply integrated the workflow environment is, and the user interface is highly intuitive. . — What do you like best about QuickBooks Online? I disliked that I was unable to integrate features from other software we use which made things like tracking a bit difficult. Additionally I would have liked to have been able to customize the in..." Read more

2 years ago

Customer avatar

star-alt star-alt star-alt star-alt star-alt

"Honestly I love Google Analytics since it keeps me communicated the 24 hours number of visitors on my website, an excellent computing tool to use it on the website, it's totally free and you can only create a Gmail account. . — What do you like best about QuickBooks Online? This software so far has been amazing, and I am hard-pressed to find any f..." Read more

2 years ago

Lyndsey R. star-alt star-alt star-alt star-alt star-alt

"We are a motel. We took a payment by using the quickbooks card processing option. The customer without cause decided to request a chargeback from the bank, presumably indicating that they didnt recognize the charge on their account. Quickbooks paid out and fined us $25 for costs. We received an email with suggestions for reducing the chances of this occur..." Read more

2 years ago

G H. star-alt star-alt star-alt star-alt star-alt

"VAT submission looping error and terrible customer service. — What do you like best about QuickBooks Online? Closing and finishing using the app. It looks like the software will be easy but nothing is intuitive, — What do you dislike about QuickBooks Online? It is created for people with accounting knowledge, so makes tax difficult. Op..." Read more

2 years ago

Genie L. star-alt star-alt star-alt star-alt star-alt

"DO NOT USE THIS PRODUCT. — What do you like best about QuickBooks Online? I use Quickbooks for tracking job cost expenses via the check register. — What do you dislike about QuickBooks Online? Not sure where to start right now. 1. Support has been outsourced and they do not understand the product. My payroll was not working correct..." Read more

2 years ago

Ashok K.

Ashok K. star-alt star-alt star-alt star-alt star-alt

"QuickBooks online is not convenient for small business. — What do you like best about QuickBooks Online? Honestly i don't i like much about this app.the only interesting thing about quickbook online is only the fact that it is very easy to use in any device. Apart from that, the app have been so.terrible over the last 2 years with frustrating cus..." Read more

2 years ago

Valeriya L.

Valeriya L. star-alt star-alt star-alt star-alt star-alt

"Quickbooks took money from my bank account without any consent. — What do you like best about QuickBooks Online? I liked that I could send invoices to customers abroud, until this happened ... — What do you dislike about QuickBooks Online? My customer paid the invoice I sent him, he received a receipt, money was transferred to my Quick..." Read more

2 years ago

SAURABH A.

SAURABH A. star-alt star-alt star-alt star-alt star-alt

"Quickbooks - a quick and easy to use accounting Software. — What do you like best about QuickBooks Online? The ease of working is the best thing about Quickbooks. Additionally, connecting it with the bank account is a fantastic feature as it is easy to keep of various transactions happening from the bank account. — What do you dislike about..." Read more

2 years ago

Dylan T.

Dylan T. star-alt star-alt star-alt star-alt star-alt

"Terrible Customer Service - Funds withheld for months with no end in sight. — What do you like best about QuickBooks Online? The awful experience I have had over the past three months with Quickbooks Customer Support has wholly negated any potential upsides for working with Quickbooks. — What do you dislike about QuickBooks Online? I h..." Read more

2 years ago

Imran K. star-alt star-alt star-alt star-alt star-alt

"Using Quickbooks for over a decade but no more! — What do you like best about QuickBooks Online? There customer service either calls you back or picks up quickly. However, good luck as Jeff my agent today lied to me on multiple occasions and when he got caught quickly denied and said he had to end the call because he couldnt do anything further fo..." Read more

2 years ago

Pearce T. star-alt star-alt star-alt star-alt star-alt

"Horrible support. — What do you like best about QuickBooks Online? Cloud software means you can access it anywhere. — What do you dislike about QuickBooks Online? Their support is absolutely horrible. QBO stopped pulling in my bank transactions, I've had six (and counting) hour-long support calls and no one has fixed the issue for 3+ m..." Read more

2 years ago

Administrator in Medical Devices star-alt star-alt star-alt star-alt star-alt

"Functionality is not the same as Desktop version. — What do you like best about QuickBooks Online? Easily access via web. Quick sign-in process — What do you dislike about QuickBooks Online? MUST use subscription version in Canada. The desktop version is no longer available for purchase. With subscription and being on the cloud, the co..." Read more

2 years ago

Krystle T.

Krystle T. star-alt star-alt star-alt star-alt star-alt

"Horrible for creating invoices. — What do you like best about QuickBooks Online? Nothing. I couldn't even make one invoice in self-employed. Customer service spent more time looking up my account than actually answering my question, which they never answered. Extremely disappointing. — What do you dislike about QuickBooks Online? You c..." Read more

2 years ago

Steven T. star-alt star-alt star-alt star-alt star-alt

Ower, Bailey Maintenance

"I'd rather slam my toes in the door than ever deal with Quickbooks again. Send a switch into QuickBooks online there's nothing I like about it"

3 years ago

Carmela C

Carmela C star-alt star-alt star-alt star-alt star-alt

"Worst Customer Support, Buggy Backend which caused penalties and fees for me. — What do you like best? The software is easy to use. It is a complete platform. — What do you dislike? Chat support is awful, the worst support for an enteprise software. Nothing gets resolved since their rep is obviously chatting with 5 other customers at t..." Read more

3 years ago

Carmela C.

Carmela C. star-alt star-alt star-alt star-alt star-alt

"Worst Customer Support, Buggy Backend which caused penalties and fees for me. — What do you like best about QuickBooks Online? The software is easy to use. It is a complete platform. — What do you dislike about QuickBooks Online? Chat support is awful, the worst support for an enteprise software. Nothing gets resolved since their rep i..." Read more

3 years ago

Austin B

Austin B star-alt star-alt star-alt star-alt star-alt

"Quickbooks Online is Disappointing and Creates Unnecessary Work. — What do you like best? Nothing, I've had so many issues and have lost so much time troubleshooting these issues on Quickbooks that I only have negative sentiments towards the product. — What do you dislike? It is exceptionally complicated to make simple fixes to my acco..." Read more

3 years ago

Austin B.

Austin B. star-alt star-alt star-alt star-alt star-alt

"Quickbooks Online is Disappointing and Creates Unnecessary Work. — What do you like best about QuickBooks Online? Nothing, I've had so many issues and have lost so much time troubleshooting these issues on Quickbooks that I only have negative sentiments towards the product. — What do you dislike about QuickBooks Online? It is exception..." Read more

3 years ago

John H

John H star-alt star-alt star-alt star-alt star-alt

"Implement at your own risk. — What do you like best? Relatively straight forward in terms of implementation for a new or pre-existing business. — What do you dislike? Quickbooks has created a closed ecosystem that all but forces you to use their payment merchant services (no native Stripe or other 3rd party processor integrations). I r..." Read more

3 years ago