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QuickBooks Reviews & Testimonials

4.3 (5,909)

Reviews: 5,909


5
54%
4
30%
3
9%
2
3%
1
4%

84% of customers would recommend QuickBooks

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  Showing 3 star reviews only  

Beau R. star-alt star-alt star-alt star-alt star-alt

"It's what my CPA knows, and it's what seems to be the most universal. It has robust reporting options, all the standard bookkeeping tools, and though it's not easy to use, it IS learnable."

a year ago

Jeremy C. star-alt star-alt star-alt star-alt star-alt

"Overall it's been a neutral experience. It's helped me track my small business income and expenses, and I don't know how I would have filed taxes on time without it. But it can still be difficult to use in some situations."

a year ago

Kristin Z. star-alt star-alt star-alt star-alt star-alt

"I've used it reluctantly for years. See the Cons. My CPA likes it, and so does my bookkeeper. It's good for generating various reports and keeping track of accounts payables and receivables, gross income, profits, etc. It's an industry standard for accounting types, so they will be happy you're using it."

a year ago

Customer avatar

star-alt star-alt star-alt star-alt star-alt

"Its really amazing in team work making it easy and fast to work in teams.All tasks can be created here and managed on time.Its very organized tasks are performed sequentiallyAllows attachment of files. . — What do you like best about QuickBooks Online? Animiz creates animation in much less time. Best animation demos, simple video import processes..." Read more

a year ago

Subashini s.

Subashini s. star-alt star-alt star-alt star-alt star-alt

"One of the best accounting cloud software. — What do you like best about QuickBooks Online? I have been using QBO for last two years. The best feature of QBO is: 01. We can directly import the bank statements. 02. Uncomplicated process of updating customers and supplies list. 03. Tracking financial performance history is so easy. It is one of t..." Read more

a year ago

Andrea S. star-alt star-alt star-alt star-alt star-alt

"It takes a bit of skill to use the journal entries and ledgers. The good thing is that many book keepers work with it. I honestly wish I could switch tho. Only staying due to book keeper"

a year ago

Jessie B. star-alt star-alt star-alt star-alt star-alt

President, A to Z Accounting Solutions

"Don't like it, much prefer desktop. Would not use it if I had a choice. Automatic reconciliation with bank feeds enabled. My clients like that they have access to their books all the time. Sometimes this is good for me (like when I don't have to send Desktop files back and forth) and sometimes it is bad (like when they go in and change things without telling..." Read more

a year ago

Lauren P. star-alt star-alt star-alt star-alt star-alt

Director of Operations, Priority, LLC

"QB Online gets the job done and obviously is the go to in its field, however, with a few small updates this platform could be amazing for all users."

a year ago

Timothy P. star-alt star-alt star-alt star-alt star-alt

"QuickBooks has more features than I needed, the added features and screens were confusing. — What do you like best about QuickBooks Online? QuickBooks Online was easy to access from any computer, it allowed multiple users to run and access payroll histories. It was nice for new hires to enter in their own demographic information. — What do y..." Read more

a year ago

Mat T. star-alt star-alt star-alt star-alt star-alt

Strategy Principal, Voice & Reason

"Look, this software is the best in the business because every financial professional uses it and it can do just about everything needed. For that reason, people suffer through an ancient user interface and the bombardment of upselling."

2 years ago

Tyler S. star-alt star-alt star-alt star-alt star-alt

"Jack of all Trades: the software that has lots of limited featres, lacking functionality. — What do you like best about QuickBooks Online? On the accounting side, QBO for years has been the standard for ease of accounting. Our accounant with 30+ years XP swears by it's ease. The UI is actually decent and for the most part the software works like..." Read more

2 years ago

Victor R. star-alt star-alt star-alt star-alt star-alt

"Seamless environment if you use QB as your CRM but there are some downsides. — What do you like best about QuickBooks Online? I personally appreciate the fact that there is no software to download or local data to keep safe/manage - it is all done online. This also means that there are no constant upgrades or updates you need to go through. ..." Read more

2 years ago

Ryan B. star-alt star-alt star-alt star-alt star-alt

COO, Binder Lift Inc

"Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years."

2 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Owner, Sod King

"I would use another software if I could, but somehow Intuit is the industry standard. If you can use another software, do so."

2 years ago

Vivek V

Vivek V star-alt star-alt star-alt star-alt star-alt

"automation. — What do you like best? Bank integration, user management, invoice templates — What do you dislike? Its UI at transaction level entries little bit two scrolling — What problems is the product solving and how is that benefiting you? It's helping in automate accounting GST filing and very useful for data sharing..." Read more

2 years ago

User in Arts and Crafts star-alt star-alt star-alt star-alt star-alt

"Great for a small business that just needs the basics- Overpriced and underwhelming. — What do you like best? Available anywhere. Ease of use for basic beginners. — What do you dislike? Does not work well with manufacturing and price — Recommendations to others considering the product: It is great for a beginner that doesn'..." Read more

2 years ago

Sheri P. star-alt star-alt star-alt star-alt star-alt

Owner, Digital 970

"I have my books on Quickbooks and that's about the only thing they've solved. Anything the least bit sophisticated, forget about it. And I've likely wasted more time dealing with the problems and issues they created than if I would have done everything by hand."

2 years ago

Dathan F. star-alt star-alt star-alt star-alt star-alt

General Contractor , Diamond Property Services Inc.

"I enjoyed that many of the features were easy to use such as, estimating, invoicing and bookkeeping. I also enjoy the easy use of receiving all of the reports that I would need at the end of the year. I did recommend this platform, many times in the past! My current bookkeepers even paid for courses to further their education to properly utilize quickbooks..." Read more

2 years ago

Sarah H. star-alt star-alt star-alt star-alt star-alt

Shop Manager, A&S Truck Repair

"My overall experience is okay. I like how easy it is to input my expenses, but I don't like how the quickbooks account is set up."

2 years ago

Administrator in Accounting star-alt star-alt star-alt star-alt star-alt

"Accountant. — What do you like best? The software can be used anywhere you need to use it at any time. — What do you dislike? The amount of reports that can be filtered is not as expansive as QB desktop. — What problems are you solving with the product? What benefits have you realized? I can remotely work for my clients. T..." Read more

2 years ago

Felice G. star-alt star-alt star-alt star-alt star-alt

Office Manager, WhiteSpace Architects

"I have used QuickBooks Online for a number of years and, for the most part, it has been positive - except for the decline in service over the past couple of years. It gets what you need done, but don't look for it to be too customizable for your individual needs."

2 years ago

Ryan M. star-alt star-alt star-alt star-alt star-alt

Director of Operation , Ryno Crane Group

"This software gives me a quick glimpse of our account receivable and payables"

2 years ago

Heather R. star-alt star-alt star-alt star-alt star-alt

Business Owner, Custom Creationz

"I don't think it is very user friendly for a startup business. It can get very confusing quickly. I think this is better for larger companies but it's not a good fit for mine."

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I don't love or recommend it, but the price point and accessibility is often the reason for choosing it over others. Online access and bank feeds are most important, which work well. Any automated features are helpful. Connecting to 3rd party applications is easy."

2 years ago

Jennifer B. star-alt star-alt star-alt star-alt star-alt

Owner, Eco Chic Consignment Boutique

"I like that you can access the software from any device."

2 years ago