SERVPRO - TricitiesWest Reviews & Testimonials

5 (233)

Reviews: 233


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100% of customers would recommend SERVPRO - TricitiesWest

Miranda Smith

Miranda Smith star-alt star-alt star-alt star-alt star-alt

"As soon as I found out I might have a water issue, I called and Jessica was able to come out the same day. I love the feeling knowing that I am in good hands. Jessica made the whole process easy and put my mind to rest. I feel very confident things will be taken care of."

a year ago

Google review

Lord Scott

Lord Scott star-alt star-alt star-alt star-alt star-alt

"Jessica was PM that came out to the house to diagnose the issue. She was very professional. Did a complete detail of the issue. Explained everything as well."

a year ago

Google review

To I Meacham

To I Meacham star-alt star-alt star-alt star-alt star-alt

"David, Remmy and Jessica came on time and took care of my bathroom after I had a leak for a while. They were very professional and I would recommend Servpro to everyone."

a year ago

Google review

Nicole McCowan

Nicole McCowan star-alt star-alt star-alt star-alt star-alt

"David, Remmy, and Jessica were nothing short of amazing! Quick to respond, answered all of our questions, and went above and beyond to help us with our flooding. Thank you so much for your help! Highly recommend Servepro in the Tri Cities area."

a year ago

Google review

Gary

Gary star-alt star-alt star-alt star-alt star-alt

"It's been a long struggle with my property management but the SERVPRO team has taken care of me since the beginning and Taylor has gone above and beyond to help me with my issues until things get back to normal. You guys rock!!"

a year ago

Google review

Andrea Slonecker

Andrea Slonecker star-alt star-alt star-alt star-alt star-alt

"Jessica and Warren were amazing. They responded quickly to a flooded bathroom, and were so kind and reassuring. I Highly recommend ServePro!"

a year ago

Google review

Cindy Lou

Cindy Lou star-alt star-alt star-alt star-alt star-alt

"Great team! Very professional qns friendly. David, Red and Warren."

a year ago

Google review

Phyllis Greenhalgh

Phyllis Greenhalgh star-alt star-alt star-alt star-alt star-alt

"I called Servpro for assistance and their response was timely. Warren and David came and accomplished what needed to be done in good time for the initial preparations for restoration."

a year ago

Google review

Gary Schweighardt

Gary Schweighardt star-alt star-alt star-alt star-alt star-alt

"Friendliest bunch I’ve seen. David, Remmy, Nathan, Reinaldo, Mellissa, Chris, Esmeralda, Megan. The company should be very proud of all these professionals. Made me feel like we are family."

a year ago

Google review

Melissa Chavez

Melissa Chavez star-alt star-alt star-alt star-alt star-alt

"thank you so much for your hard working Warren"

a year ago

Google review

M. Hempstead

M. Hempstead star-alt star-alt star-alt star-alt star-alt

"Came home to our house being flooded from a toilet malfunction. David and his team (Remy, Reynaldo and Juan) worked late into the night and removed the water and damaged floors. Later they returned to continue to remove the damaged drywall and continued to monitor for moisture. The team was polite and professional, they kept me updated and contacted our in..." Read more

a year ago

Google review

Trisha Benton

Trisha Benton star-alt star-alt star-alt star-alt star-alt

"Warren and Nathan were professional and explained as always. We've used them a few times."

a year ago

Google review

San

San star-alt star-alt star-alt star-alt star-alt

"I spoke with brandie she was very kind, friendly and knew what she was talking about! Definitely impressed by this team!"

a year ago

Google review

Kam Sital

Kam Sital star-alt star-alt star-alt star-alt star-alt

"I walked into my property managers office and over heard a conversation about restoration. I asked Brandi a couple questions for my mother and they were answered so politely. Nice lady."

a year ago

Google review

Tracey Gomez

Tracey Gomez star-alt star-alt star-alt star-alt star-alt

"Thanks David and Remy for the excellent and timely service. Very polite and professional."

a year ago

Google review

Joe Gonzales

Joe Gonzales star-alt star-alt star-alt star-alt star-alt

"Met with Brandie today. Great customer service. Very knowledgeable. Look forward to working with Servpro in the future."

a year ago

Google review

Susan Towner

Susan Towner star-alt star-alt star-alt star-alt star-alt

"Warren Ruiztook the time to show me what was going on and how they fixing the issue. Very professional and pleasant"

a year ago

Google review

Ricardo Cervantes

Ricardo Cervantes star-alt star-alt star-alt star-alt star-alt

"Having to deal with a house fire is something nobody ever thinks they’ll ever have to deal with. It’s been very stressful & unfortunate time for my family, but Service Pro has made the process to get back into my home so much easier. I couldn’t ask for for better service and I’d like to thank Ezequiel (Zeke), Yuli, Krystal & Miguelina for all their hard work..." Read more

a year ago

Google review

jesse Sanchez

jesse Sanchez star-alt star-alt star-alt star-alt star-alt

"Brandie Brown is an awesome representive! Very friendly & welcoming."

a year ago

Google review

Jonathan Bryner

Jonathan Bryner star-alt star-alt star-alt star-alt star-alt

"Great experience with this crew after a flooding incident at our house. They were at our house within 30 minutes and did an excellent job with the cleanup. Special shout out to Zeke, Yuli, Miguelia, Krystal, Remy, David and Mason! They were professional, thorough and friendly. They made this whole experience so much more manageable for us. Thanks so much!"

a year ago

Google review

Sherrie Dallas

Sherrie Dallas star-alt star-alt star-alt star-alt star-alt

"The Servpro team were awesome, they were very professional and began right away when I had a flooded basement. All of the team members worked great together and we’re very knowledgeable of the conditions in My Home was experiencing. Davis, Remmy, Nathan & Warren were top notch…would definitely recommend Servpro & their team."

a year ago

Google review

Elizabeth McFadden

Elizabeth McFadden star-alt star-alt star-alt star-alt star-alt

"This company treats customers with dignity and will help you get your SPARKLE back after overwhelming situations! They answer questions and address issues with a clear plan of action. Highly recommend the ServePro team to anyone experiencing water damage or unforseen serious circumstances, impacting one's property. ServePro help you recover from your loss i..." Read more

a year ago

Google review

Elaina McCoy

Elaina McCoy star-alt star-alt star-alt star-alt star-alt

"Servpro provided great service, David and Remy were on top of everything and kept us informed through the process."

a year ago

Google review

Mellonie Ann

Mellonie Ann star-alt star-alt star-alt star-alt star-alt

"This was my best job, EVER. I worked for them for a total of probably over 10 yrs. It was one of those jobs that you lived going to work. YEP, that job. I know it's new owners now, but Dave and Diane were awesome to work for, actually, so was their daughter Michelle, which i heard is still there, Good for her, that's awesome. I highly recommend servpro for a..." Read more

a year ago

Google review

Douglas Culver

Douglas Culver star-alt star-alt star-alt star-alt star-alt

"came on middle of the night on Friday night and got the equipment in place to remove the water."

a year ago

Google review