SERVPRO - TricitiesWest Reviews & Testimonials

5 (205)

Reviews: 205


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100% of customers would recommend SERVPRO - TricitiesWest

Nancy L

Nancy L star-alt star-alt star-alt star-alt star-alt

"We had a pipe burst on a Saturday afternoon. Our insurer sent out a ServPro team within a couple of hours. Steve and Jose got under the house to pull out insulation, etc. Team answered all our questions, dealt with insurance adjuster, etc. Made situation so much easier. Somer was awesome to work with. Answered so many questions. And with Ikaika and others, g..." Read more

2 years ago

Google review

Brenda Chilton

Brenda Chilton star-alt star-alt star-alt star-alt star-alt

"We can't tell you how much we appreciate your team during this stressful time. As you know, a suspension of operations for a small business such as ours could greatly impact not only us, but every one of our team members. Your flexibility in accommodating our schedule helped us to stay open except for a small portion of a day. And your team was so friendl..." Read more

2 years ago

Google review

desiree purdy

desiree purdy star-alt star-alt star-alt star-alt star-alt

"Chris and Steve were great! I would definitely use servpro again!"

2 years ago

Google review

Peridot

Peridot star-alt star-alt star-alt star-alt star-alt

"Eric, Patricia, Leo and Koren fulfilled all my hopes and expectations, going above and beyond in restoring my home, methodically and yet speedy. Thank you! Sheralyn Weller"

2 years ago

Google review

Renae Koop

Renae Koop star-alt star-alt star-alt star-alt star-alt

"Chris and Kevin came to our home in response to our call regarding some water damage that we discovered in the siding of our house. They were both very professional, knowledgeable and helpful in determining our path forward. I would gladly call them again."

2 years ago

Google review

Blake Schluter

Blake Schluter star-alt star-alt star-alt star-alt star-alt

"Somer, Kevin, and Juan did a fantastic job cleaning up after a water leak we had. They were clean and very professional!"

2 years ago

Google review

Peter Mazzara

Peter Mazzara star-alt star-alt star-alt star-alt star-alt

"We really appreciate the help we received from Chris, Somer, and Ikaika. These guys are real professionals with a keen eye for detail. I absolutely would recommend Servpro, and especially the three people that I had a chance to work with. They really made my day much less stressful, and they took care of the water problem as fast as possible. Thank you Servp..." Read more

2 years ago

Google review

Roberto Arnold

Roberto Arnold star-alt star-alt star-alt star-alt star-alt

"As my house burned up last year, I was in need of a company that could cleanup an account for damaged and undamaged belongings, so I asked for 4 different contractors to give me a bid. ServPro has did everything to keep progressing thru the whole job! Deborah Hoglen and Kyle Friermuth were real quick to start cleanup and accounting for everything. All of th..." Read more

2 years ago

Google review

Gordon Beeman

Gordon Beeman star-alt star-alt star-alt star-alt star-alt

"Venessa was very helpful on the phone and took all my relevant information. Chris was very responsive and right on time. He inspected the water damage in my ceiling and identified the cause of the leak. He explained what needed to be done and setup the necessary equipment and explained how they worked. Somer, Ikaika, and Koren followed up on two different..." Read more

2 years ago

Google review

Laura Casey

Laura Casey star-alt star-alt star-alt star-alt star-alt

"I recently had fire damage. Bobbi, Yuli and Miguelina worked smoothly and efficiently to clean and wrap as many items as possible. They guided me through the process of discarding my items. They listened patiently and with empathy as I reminisced over saved or lost items. They definitely made a bad day seem not so bad."

2 years ago

Google review

Julie Henderson

Julie Henderson star-alt star-alt star-alt star-alt star-alt

"These people were very courteous and professional they took care of what I requested in a timely manner highly recommend thier services."

2 years ago

Google review

Carolyn Stratton

Carolyn Stratton star-alt star-alt star-alt star-alt star-alt

"Bobbi Jones was extremely helpful to me, and I would recommend SERVPRO anytime"

2 years ago

Google review

Paula Culver

Paula Culver star-alt star-alt star-alt star-alt star-alt

"Debby, Leo, Koren wonderful to work with and a fantastic job can't give them enough stars!"

2 years ago

Google review

Janine Damker

Janine Damker star-alt star-alt star-alt star-alt star-alt

"Debby and Eddy are fabulous!! They did such a good job! My couch is brand new again!!"

2 years ago

Google review

Eliseo Loera

Eliseo Loera star-alt star-alt star-alt star-alt star-alt

"Chris and Kevin both came out on time as promised. They were vary profesional and knowledgeable."

2 years ago

Google review

Cappy Tin

Cappy Tin star-alt star-alt star-alt star-alt star-alt

"I've never had anything major to the house happen at all so when Chris came over, he really put me at ease. He explained all the services provided and the processes for each. He definitely made a stressful and scary situation much more manageable."

2 years ago

Google review

Tom Flookes

Tom Flookes star-alt star-alt star-alt star-alt star-alt

"The entire Servpro mitigation crew did an excellent job assessing the water damage from the pipe burst. They responded very quickly, and were very careful and professional dealing in removing the damaged area with minimal inconvenience to us. They cleaned up and left the house in as good a condition as they could. Steven Dickerson was our main contact and..." Read more

2 years ago

Google review

Rich Marshall

Rich Marshall star-alt star-alt star-alt star-alt star-alt

"Eric was excellent! Also Kyleigh was very helpful on the phone. Thank you Servpro."

2 years ago

Google review

Doru Grigori

Doru Grigori star-alt star-alt star-alt star-alt star-alt

"Somer and Paulino were absolutely incredible. My crawl space was essentially inaccessible, but Somer is superhuman and got down there and cleaned it up so fast. Paulino was a champion with each issue encountered as well. The flooring was non-standard and so he had to make multiple cuts to find a hole big enough for Somer to fit in. I would absolutely recomm..." Read more

2 years ago

Google review

BluJ

BluJ star-alt star-alt star-alt star-alt star-alt

"Very professional also understanding during our time of need kind and courteous service, quick to respond and to resolve. Answered all the questions i had and explained the entire process. Would highly recommend 10/10"

2 years ago

Google review

jeff sheltman

jeff sheltman star-alt star-alt star-alt star-alt star-alt

"Servpro of Tri Cities answered on the first call and did not hesitate to get a team ready and drive the 50 plus miles to my house. They were professional, courteous and kept working until the job was done. We cannot say enough about the team members Kevin, Paulino and Juan. Great job guys!"

2 years ago

Google review

Edward Carson

Edward Carson star-alt star-alt star-alt star-alt star-alt

"Kevin, Steve and Juan have been great at their job. Keeping on top of the problem at hand and keeping me informed about the issues I could or would be encountering. They kept the environment clean and acted professional at all times, always keeping me informed and up to date on progress. ServPro also received the highest comments from my contractor with the..." Read more

2 years ago

Google review

Mary Sellars

Mary Sellars star-alt star-alt star-alt star-alt star-alt

"Bobbi and Juan came out to where I work and cleaned the garage floor. I was very happy with their professionalism and awareness of what needed to be fixed. Thank you for your hard work."

2 years ago

Google review

Norm Rummel

Norm Rummel star-alt star-alt star-alt star-alt star-alt

"Had four great people mitigate my water damage, Chris, Jose, Steve, and Ikaika all were very professional and informative. Had the equipment readily available and did a great job."

2 years ago

Google review

Cordell Schroeder

Cordell Schroeder star-alt star-alt star-alt star-alt star-alt

"They responded immediately when we had a significant leak at one of our commercial properties. They guided us through the whole mitigation process and got the property ready for build back much sooner than anticipated. Working with them provided us with peace of mind. Thank you!"

2 years ago

Google review