SERVPRO - TricitiesWest Reviews & Testimonials

5 (235)

Reviews: 235


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100% of customers would recommend SERVPRO - TricitiesWest

jeff sheltman

jeff sheltman star-alt star-alt star-alt star-alt star-alt

"Servpro of Tri Cities answered on the first call and did not hesitate to get a team ready and drive the 50 plus miles to my house. They were professional, courteous and kept working until the job was done. We cannot say enough about the team members Kevin, Paulino and Juan. Great job guys!"

3 years ago

Google review

Edward Carson

Edward Carson star-alt star-alt star-alt star-alt star-alt

"Kevin, Steve and Juan have been great at their job. Keeping on top of the problem at hand and keeping me informed about the issues I could or would be encountering. They kept the environment clean and acted professional at all times, always keeping me informed and up to date on progress. ServPro also received the highest comments from my contractor with the..." Read more

3 years ago

Google review

Mary Sellars

Mary Sellars star-alt star-alt star-alt star-alt star-alt

"Bobbi and Juan came out to where I work and cleaned the garage floor. I was very happy with their professionalism and awareness of what needed to be fixed. Thank you for your hard work."

3 years ago

Google review

Norm Rummel

Norm Rummel star-alt star-alt star-alt star-alt star-alt

"Had four great people mitigate my water damage, Chris, Jose, Steve, and Ikaika all were very professional and informative. Had the equipment readily available and did a great job."

3 years ago

Google review

Cordell Schroeder

Cordell Schroeder star-alt star-alt star-alt star-alt star-alt

"They responded immediately when we had a significant leak at one of our commercial properties. They guided us through the whole mitigation process and got the property ready for build back much sooner than anticipated. Working with them provided us with peace of mind. Thank you!"

3 years ago

Google review

Terrie Weber

Terrie Weber star-alt star-alt star-alt star-alt star-alt

"Debby,, Gerardo, Yuli, Patty, Keron. just outstanding customer service with each visit. Fantastic! Will use again and recommend highly!"

3 years ago

Google review

Gary H

Gary H star-alt star-alt star-alt star-alt star-alt

"The ENTIRE crew at ServPro did an OUTSTANDING job with considerable water damage from a broken pipe. Kyle, Chris, Paulino, and Jose were fantastic! They were very courteous, prompt, professional, and thorough. Communication was terrific.......Kept me informed on their total plan of action. Highly recommend! Greg Brown (Kennewick)"

3 years ago

Google review

LaVeda Ross

LaVeda Ross star-alt star-alt star-alt star-alt star-alt

"Debby, gerardo, yuli, patty, migulina ya I got something 2 say about all these folks. If my house evet burns to the ground, an god my gsragecis enough,please send to help me all the same people. They are the best. Thank u LaVeda Ross"

3 years ago

Google review

Brian R.

Brian R. star-alt star-alt star-alt star-alt star-alt

"We had a water leak in our master bathroom. Servpro techs Eddie & Somer did a good job of drying out the area & removing any mold. They were very good at calling us before they came to our house. They demoed the area and now we wait for the contractors to come in and get us back to new."

3 years ago

Google review

Monae Clark

Monae Clark star-alt star-alt star-alt star-alt star-alt

"I've honestly been blessed to work with such amazing people they definitely went above and beyond to get the job done very professional I would definitely recommend them to friends and family thank you Bobby,Kyle,Esmeralda & Eddie"

3 years ago

Google review

Bev Miller

Bev Miller star-alt star-alt star-alt star-alt star-alt

"Excellent company to deal with. They were prompt and caring. Made sure everything was taken care of right. Hats off to Pauli, Raul and Kevin for the great service."

3 years ago

Google review

Debbie Scoles

Debbie Scoles star-alt star-alt star-alt star-alt star-alt

"Paulino and Kevin came out to do a water damage and mold inspection and they were quick, professional, personable and just the greatest guys ever ! I would give them more stars if I could and will call them first if I ever need their services again. Bless you both and thank you !! Debbie"

3 years ago

Google review

Royceann Taft

Royceann Taft star-alt star-alt star-alt star-alt star-alt

"Paulino and Kevin did a great job. They were professional, prompt, and answered all of our questions. From the initial cleanup, to the demolition, they were thoughtful, considerate and very meticulous in their work."

3 years ago

Google review

Sherri

Sherri star-alt star-alt star-alt star-alt star-alt

"Kyleigh, Paulino, Kevin, and Chris were amazing! They were helpful and kind when I needed support the most! Kind, courteous and went above to help me with my flooding situation. I recommend them to everyone."

3 years ago

Google review

Carolyn Williams

Carolyn Williams star-alt star-alt star-alt star-alt star-alt

"Paulino and Kevin and kyleigh were helpful and did everything we needed."

3 years ago

Google review

Brenden Martin

Brenden Martin star-alt star-alt star-alt star-alt star-alt

"It's never a good day when you have sewage flooding your basement. I contacted ServPro and they had a team out within 2 hours to assess the situation. It's never easy being the person to deliver bad news but Chris and Eddy were amazing and communicative along the way. They quickly came in, explained everything going on, set up plastic and paper walkways to r..." Read more

3 years ago

Google review

Martin Lopez

Martin Lopez star-alt star-alt star-alt star-alt star-alt

"Class A company. Thanks to their employees that were here to inspect my problem."

3 years ago

Google review

Yolanda Badillo

Yolanda Badillo star-alt star-alt star-alt star-alt star-alt

"Debby, juan, patti, yuli, thank you for your fantastic customer service was such a great experience to have delt with great people after going through such a horrible day having delt with a fire. You guys make a great team! Thank you Servpro for making our day better, continue to be the best, thank you Debby, Juan, Patti and Yuli. Happy Holidays, very satisf..." Read more

3 years ago

Google review

Jeanette Lightfoot

Jeanette Lightfoot star-alt star-alt star-alt star-alt star-alt

"Deborah, Juan, Yule and Patti came to my rescue with cheerful and helpful attitudes and great work ethic! I was so fortunate to get this awesome group of folks that cleaned up my home after storm damages. They are so thorough and went beyond my expectations. Please know that it was a wonderful experience dealing daily with this crew led by Debbie —-plus th..." Read more

3 years ago

Google review

Jeffrey Blatman

Jeffrey Blatman star-alt star-alt star-alt star-alt star-alt

"Eddy & Chris we’re amazing very prompt professional and exceeded all my expectations for the nightmare we endured last Sunday 10 days in a row they weee heee like clock work 10/10 will use again and again"

3 years ago

Google review

Kelley Meyer

Kelley Meyer star-alt star-alt star-alt star-alt star-alt

"It was as pleasure working with them"

3 years ago

Google review

Jill Hargreaves

Jill Hargreaves star-alt star-alt star-alt star-alt star-alt

"So professional and so personal - really appreciated Debby and Humberto - felt confident in their services - really appreciated the time Debby took and listened to me - they make a great team working efficiently to get a huge and overwhelming task done"

3 years ago

Google review

Rochelle Cunningham

Rochelle Cunningham star-alt star-alt star-alt star-alt star-alt

"They had a rapid response, arriving only a few hours after our call, and they were professional and extra patient with my kids."

3 years ago

Google review

Barbara Lau

Barbara Lau star-alt star-alt star-alt star-alt star-alt

"Chris and Carlos were excellent at cleaning up the mess and getting equipment installed."

3 years ago

Google review

Mary Pitzer

Mary Pitzer star-alt star-alt star-alt star-alt star-alt

"Brian did a great job explaining what I needed and was always prepared for what needed to be done. He and those who came with him were polite and thorough. He was always on time and communicated what he had done, what more was needed and kept me abreast of how long he thought things might take. I appreciate how quickly and competently everyone helped me! The..." Read more

3 years ago

Google review