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SimplyBook.me Reviews & Testimonials

4.5 (1,639)

Reviews: 1,639


5
70%
4
22%
3
3%
2
2%
1
3%

92% of customers would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

Israel García

Israel García star-alt star-alt star-alt star-alt star-alt

"Good support"

4 days ago

Hisham

Hisham star-alt star-alt star-alt star-alt star-alt

"After extensively searching for software to schedule and collect payments, we have landed on SimplyBook.me, which has met all of our requirements. We strongly recommend it if you are a small to mid-sized business based in Scandinavia. SimplyBook.me allows you to collect payments in advance in the local currencies and easily connect it to Mobilpay, which is t..." Read more

4 days ago

Rosalinda Freeman star-alt star-alt star-alt star-alt star-alt

"After realizing how clunky the site was for scheduling, I tried to cancel my subscription. Simplybookme charged me again and again and when I asked them to stop and reimburse me for the two previous months, they said they could not guarantee being able to solve the situation. I finally just had to cancel that card and file a complaint with my bank."

6 days ago

Fahrschule Zachariae star-alt star-alt star-alt star-alt star-alt

"We switched to SimplyBook because we needed a calendar for our company that could be completely customized. We found this option here and it has made planning appointments so much easier. I/we can really only recommend SimplyBook. Price-performance ratio is really great."

9 days ago

Margaret Cairns

Margaret Cairns star-alt star-alt star-alt star-alt star-alt

"This has to be the worst company that I have ever used. Trying to install the software to my website was horrendous. It then displayed itself on my website as a giant booking page taking over every page. After several complaints from clients I decided to cancel my free trial. However, what they don't tell you is that after you cancel you are left with a gi..." Read more

12 days ago

Robert star-alt star-alt star-alt star-alt star-alt

"Great software, does just what we need, and comes with very nice customer support. "

13 days ago

customer star-alt star-alt star-alt star-alt star-alt

"SimplyBook.me is a great booking system. We use it for our student massage clinics, so they can learn how to use and experience a booking system. It is simple to use and the online chat is always there should you need any support. There are multiple functions that are available to use depending on our requirements."

14 days ago

Paul Barton star-alt star-alt star-alt star-alt star-alt

"Amazing company I set up a booking system for a very important client using the online help which is excellent and always open!!!"

18 days ago

Daniel Holdaway

Daniel Holdaway star-alt star-alt star-alt star-alt star-alt

"Amazing software, works great - nice and fast and easy to use. Support is responsive with great answers"

18 days ago

Seven Blooms Barbados Your Sel

Seven Blooms Barbados Your Sel star-alt star-alt star-alt star-alt star-alt

"Response time was quick. Overall pleasant experience."

20 days ago

Christoph Wurzer

Christoph Wurzer star-alt star-alt star-alt star-alt star-alt

"We had problems with settings of the payment functionality. We got solution within 5 min. Online agent was fantastic. "

25 days ago

NIGEL SWALAY star-alt star-alt star-alt star-alt star-alt

"Good support and easy to manage experience. Helpful staff on hand to help"

a month ago

Lunafotos Info

Lunafotos Info star-alt star-alt star-alt star-alt star-alt

"Awesome!!!"

a month ago

Kontakt Mentis Pszichológia star-alt star-alt star-alt star-alt star-alt

"Simplybook.me has been an absolute lifesaver for our psychological center! As someone managing multiple locations and a team of psychologists with varying schedules, finding a booking solution that could streamline our operations seemed daunting. However, since implementing Simplybook.me, our administrative tasks have become incredibly manageable. The platf..." Read more

a month ago

joe ang

joe ang star-alt star-alt star-alt star-alt star-alt

"My business is pretty heavy on both walk in and online booking customers. The live support provided is prompt, professional and help solve most of our operational problems."

a month ago

Paparazzi Mirror star-alt star-alt star-alt star-alt star-alt

"Had to contact support a couple of times as something i wasn't sure of, just spoke with Alex, very helpful and gave answers I needed in seconds"

a month ago

Asmaou Balde

Asmaou Balde star-alt star-alt star-alt star-alt star-alt

"I had great experience with SimplyBook. However, there are some features that we need that kind of limited us so we decided to upgrade to Premium from Standard subscription, which costs higher for us."

a month ago

Alia Surooj

Alia Surooj star-alt star-alt star-alt star-alt star-alt

"Having help from the team virtually, Alex has been wonderful! I have contacted the teams at least a dozen times and it's only been 3 weeks, each time I have been able to speak with someone who has provided a solution. "

a month ago

María M star-alt star-alt star-alt star-alt star-alt

"I have found a great immediate support plus great explanatory videos for any doubt. I like the continuous improvement, and new features. Simplybookme solves all our booking and customer control requirements to be able to offer a complete experience with us. "

a month ago

Elie Pleticha

Elie Pleticha star-alt star-alt star-alt star-alt star-alt

"SimplyBook.Me has profoundly upgraded my online booking experience with my clientele. Before SBM, I was finding that there was more to the back-end setup that I wanted to have customization access to that wasn't available. Now, I have access to each step of the process easily customizable with my business logos, colors, etc. If SBM doesn't have it, they have..." Read more

a month ago

Stephan Helfer

Stephan Helfer star-alt star-alt star-alt star-alt star-alt

"very helpful people when I've made a mistake and needed support!"

2 months ago

Bill Ds star-alt star-alt star-alt star-alt star-alt

"Very good booking system that can be easily modified by you without needing outside developers."

2 months ago

Jennifer Smith

Jennifer Smith star-alt star-alt star-alt star-alt star-alt

"Many Features & 24hr chat Support! Honestly I am a night owl and the biggest thing for me is the availability of support and features. Simplybook.me is competitive & I tried to resist signing up because I was a start up and didnt have much $ to spend, but after reviewing competitors and realizing this software had the most of what I needed, I had to suck it..." Read more

2 months ago

Beth star-alt star-alt star-alt star-alt star-alt

"Extremely user friendly online booking platform. Incredibly helpful support team. HIGHLY recommend! This system is very customizable and helped us increase our customer volume. Simple and straightforward to implement. Nice options for design to fit with your branding."

2 months ago

K. star-alt star-alt star-alt star-alt star-alt

"It is the helpdesk! I am new to this system and some functions are not as intuitive as it may seem. But the chat team is amazing and always help me to figure out what I need. Thanks a lot."

2 months ago