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SimplyBook.me Reviews & Testimonials

4.6 (1,516)

Reviews: 1,516


5
70%
4
22%
3
4%
2
2%
1
2%

92% of customers would recommend SimplyBook.me

SimplyBook.me logo

About SimplyBook.me


Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.

SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.

The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

The basic system includes:

* Unlimited services, service providers (staff or other resources) and clients

* Multiple system users with varying administrative rights

* Email and browser notifications

* Recurring appointments

* Mobile responsive booking website

* Website integration

* Adjustable time zones

* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)

* And more...

Our Custom Features include:

* SMS reminders

* Notification customization by service and/or service provider

* Book Soon notifications to encourage repeat business

* Online payments through a wide selection of payment processors

* Two-way calendar synchronization

* Advanced HTML and CSS customization

* Booking restrictions through customer login and other features

* Membership features

* Detailed insights and analytics

* Support for multiple locations

* API and Zapier integrations

* Advanced security features

* Promotion features

* And more…

Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.

SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.

Email

support@simplybook.me

Lisa S. star-alt star-alt star-alt star-alt star-alt

Owner, HaarStraa

"I have used Simplybook for quite some time now and I just love it! This booking system has plugins you can choose from and you only pay for what you choose. Compared to other booking systems this is very advanced because with other booking systems you either get the whole package or none of it. Of course it's great to have the whole package, but when you..." Read more

8 years ago

Tim W. star-alt star-alt star-alt star-alt star-alt

VINZ

"Easy to set up, very helpful customer service. pricing arrangements are odd, with us wanting to set it so for one product customers had to pay online. This meant setting no 'paylater' option for all services, so for those services where customers could pay later, we were to set a price of $0 with the actual price in the text. Odd work-around. Said that Za..." Read more

8 years ago

Melissa B. star-alt star-alt star-alt star-alt star-alt

Denim design

"I am using this and it is serving its purpose, but it's so difficult to use I bet it would be much more beneficial if it was more user friendly."

9 years ago

D M. star-alt star-alt star-alt star-alt star-alt

Undisclosed

"This is a great piece of software if you have a low number of appointments being booked at a time. We had hoped to use this system to allow 100+ individuals to book appointments in a short period of time (~2 hours), and we purchased a package that we thought would allow us to do that. Unfortunately, the system crashed with the volume of users (~60 in 2..." Read more

9 years ago

Vangile M. star-alt star-alt star-alt star-alt star-alt

Wealthy Money

"1. It would be nice to have a bit more plugins with the basic plan, even if you dont have a large number of clients. Why do I need to pay to have different services in my company? Why do I need a plugin to approve appointments? 2. I should be able to have different time intervals or offerings for different services even if the general time interval I cho..." Read more

9 years ago

Trygve K. star-alt star-alt star-alt star-alt star-alt

Strømsgodset IF

"Overall an easy solution, but my wish list is as follows.: For the use on rent of pitch and wardrobe, there needs to a user choice of having dependency on the pitch and wardrobe, if not, we might end up someone booking wardrobe and pitch individually. Same applies for the pitch or just half of it. If the entire pitch is created as a service provider and book..." Read more

9 years ago

Gary H. star-alt star-alt star-alt star-alt star-alt

Kinesiologist, The Balanced Performer

"Simply Book Me is a perfect service. It's made organising and bookings for my two separate business simple and easy not only for me but for my clients. It saves me countless precious time on the phone or messaging back and forth to organise seasons. It's well executed, clear, looks great and is beautifully simple and professional. Very quick and effective cu..." Read more

9 years ago

Penny C. star-alt star-alt star-alt star-alt star-alt

Release Your Stress

"I like the ease of editing and how quickly it can be set up. I was however, unaware I had gone over my plugin quota until I went into the site again. Although that is now sorted out, either an email or something to make sure the client knows. It was probably at the top of the plugins but I was too busy to notice. Just a thought. This is a perfect platform..." Read more

9 years ago

Tanya G. star-alt star-alt star-alt star-alt star-alt

Owner , Tan

"Simply book me fulfills all my needs. I tired a few other sites but they were complicated. I love the fact that smaller businesses like mine have the "free service" option and pay as we grow. I recommend this site to everyone. The only reason the customer service rating is low is because I've never had to use them so I don't know. The answer is actually..." Read more

9 years ago

Lara M. star-alt star-alt star-alt star-alt star-alt

Business owner, EW

"They have next to no support! The live chat function is a joke because I have to always send in an Email. That in itself is a joke because of how long it takes for them to respond!! Starting out you get 4 plugins, what they DONT tell you, is to secure bookings, you need the "approve booking plugin"... I watched the system delete my bookings in realtime wi..." Read more

9 years ago

Anna A. star-alt star-alt star-alt star-alt star-alt

Anna Alasheeva

"Very comfortable. Especially when my clients have different time zones. Goggle calendar integration is cool. And for me it is all free!"

9 years ago

David S. star-alt star-alt star-alt star-alt star-alt

Health First

"Pros Ease of use for scheduling. Con Initial setup was not that easy Feel that am not able to maximise all the features of the program."

9 years ago

Jonathan T. star-alt star-alt star-alt star-alt star-alt

Sales Representative, Solaflect Energy

"SimplyBook.me gives plenty of flexibility and has an excellent, clean, user-friendly interface for customers to use when scheduling. When I have had some small amount of confusion using the management interface, customer service has been quick, accurate, and helpful."

9 years ago

Katarzyna W. star-alt star-alt star-alt star-alt star-alt

Visiting Scholar, Stanford University

"I have been using the tool for managing my user study - I have 15 participants, each of them need 5x30min meetings being scheduled across 5 weeks (all in parallel). I have used simple dedicated email for scheduling them in the past but it was such a hassle! Now it is a pure pleasure being able to manage the times I am available for participants, and them h..." Read more

9 years ago

Yvonne R. star-alt star-alt star-alt star-alt star-alt

yvonnereid

"I wanted to change appointment schedule to monthly, had to use the online live help, the pathway to change the appointments led me to change to "modern", I would never have found this. The reason being because it is not clear! Messy webpage also, it's too busy, very off putting. The live online help was efficient"

9 years ago

Chris S. star-alt star-alt star-alt star-alt star-alt

chris semple photography

"It has saved me endless horrible hours of appointment scheduling via e-mail. first class!. I Love simplybook.me"

9 years ago

Shawn M. star-alt star-alt star-alt star-alt star-alt

Esthetician, Ocskincare

"1. No login/password necessary. 2. Friendly userface. 3. Support has been amazing. 5. Makes it possible to work alone. 6. Clients like it. 7. Cuts phone calls and texting in half. 8. Setup was relatively quick and easy."

9 years ago

Linda K. star-alt star-alt star-alt star-alt star-alt

Owner, Home Hair Concierge

"I have had several problems with software. One, I am a mobile business and need the home address of people who book appointments. The company is out of Iceland so sometimes there are things that are not set up right for the U.S such as, I need the AREA code when people leave there phone number. But there is a box for country code (which allows only 2 digits)..." Read more

9 years ago

Marie P. star-alt star-alt star-alt star-alt star-alt

Music Teacher, Music Lessons

"This booking site is fantastic, it really has made my life so much easier and parents of pupils are very happy too.... Brilliant!"

9 years ago

Osama A. star-alt star-alt star-alt star-alt star-alt

owner, almawaleh court

"A wounderfull system and give us the ability to change the configurations and messages. as booking system it is really very great solution"

9 years ago

Rhodri L. star-alt star-alt star-alt star-alt star-alt

Golf professional, RG G olf academy

"top marks I love your system it saves me so many phone calls for people wishing to book in and I get a lot of booking late at night"

9 years ago

Michael C. star-alt star-alt star-alt star-alt star-alt

Manager , M J Electrical Plumbing Services

"Very Good Softwear but some more improvements required for multiply service bookings. Softwear Review"

9 years ago

Jennifer S. star-alt star-alt star-alt star-alt star-alt

Owner/Operator, The Laundromutt

"This booking service frees up tons of my valuable time so I can spend more time actually working. As a groomer with my own business where I'm the only employee, simplybook.me allows me to make more money grooming and my clients love being able to book at their own convenience. The biggest con would have to be having to pay for all the extra feature options a..." Read more

9 years ago

Rebecca C. star-alt star-alt star-alt star-alt star-alt

Massage Therapist, Rebecca's Massage & Bodywork

"I like the ease and affordability, and the automatic emails and reminders. The only downside is that there is no way as yet to schedule any kind of break in between clients, and obviously I need to change the massage sheets, wash my hands, etc. , besides giving the client a chance to pay and check in after the appointment. I scheduled 1 hour and 15 minutes..." Read more

9 years ago

Robert D. star-alt star-alt star-alt star-alt star-alt

Owner , R&R Carpet Cleaning

"This Booking system simplified our overall process and made us more aware of the customers were missing out on it has increased our sales tremendously."

9 years ago