About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
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joe ang
Paparazzi Mirror
"Had to contact support a couple of times as something i wasn't sure of, just spoke with Alex, very helpful and gave answers I needed in seconds"
8 days ago
Asmaou Balde
"I had great experience with SimplyBook. However, there are some features that we need that kind of limited us so we decided to upgrade to Premium from Standard subscription, which costs higher for us."
11 days ago
Alia Surooj
"Having help from the team virtually, Alex has been wonderful! I have contacted the teams at least a dozen times and it's only been 3 weeks, each time I have been able to speak with someone who has provided a solution. "
12 days ago
María M
"I have found a great immediate support plus great explanatory videos for any doubt. I like the continuous improvement, and new features. Simplybookme solves all our booking and customer control requirements to be able to offer a complete experience with us. "
12 days ago
Elie Pleticha
"SimplyBook.Me has profoundly upgraded my online booking experience with my clientele. Before SBM, I was finding that there was more to the back-end setup that I wanted to have customization access to that wasn't available. Now, I have access to each step of the process easily customizable with my business logos, colors, etc. If SBM doesn't have it, they have..." Read more
15 days ago
Stephan Helfer
"very helpful people when I've made a mistake and needed support!"
19 days ago
Bill Ds
"Very good booking system that can be easily modified by you without needing outside developers."
21 days ago
Jennifer Smith
"Many Features & 24hr chat Support! Honestly I am a night owl and the biggest thing for me is the availability of support and features. Simplybook.me is competitive & I tried to resist signing up because I was a start up and didnt have much $ to spend, but after reviewing competitors and realizing this software had the most of what I needed, I had to suck it..." Read more
25 days ago
Beth
"Extremely user friendly online booking platform. Incredibly helpful support team. HIGHLY recommend! This system is very customizable and helped us increase our customer volume. Simple and straightforward to implement. Nice options for design to fit with your branding."
a month ago
K.
"It is the helpdesk! I am new to this system and some functions are not as intuitive as it may seem. But the chat team is amazing and always help me to figure out what I need. Thanks a lot."
a month ago
vo de orunn
"easy to use, and very intuitive. frist time user and i'm loving it"
a month ago
Riaan Nel
"Efficient and very nice user interface. Setting up was fast and easy. Will definitely help tp improve my workflow and patient management"
a month ago
Jhosepe Flórez de Activistas C
"The support agent Alex was great, very diligent."
a month ago
David Bailey
"So I clicked on the link to cancel a blood test. It reads: 'In Calendar (left-side menu) or in in Reports -> Booking details. Click on the booking to open the details or use View option if in Reports and then press Cancel booking button.' There is no 'calendar' button There are no 'Reports' buttons There is no 'Booking Details' button. Is it any wonder pati..." Read more
a month ago
NuurH
"Simplybook.me is an efficient tool. It has an easy setup. The payment integration is particularly easy. The dashboard is good. I have just started using it and I like it so far. The downsides are pricing related to no. of custom features. The free version is practically unusable, you have to activate it manually every month for it to not get blocked. "
a month ago
Bebe V
"Matthew is really helpful, by knowing the clarification needs of specific details, so that he will be able to find out the main problems"
a month ago
Maximilian Muzones
"excellent customer service. they've helped me through more than a dozen problems that would've taken me a long time to figure out if not for the super convenient links and tutorials. "
2 months ago
George Varghese
"Amazing set of services and very easy / intuitive to use. Amazing customer service with very fast response and very well informed staff. I am able to translate all my business use cases into a very comprehensive booking platform. extremely grateful for simply book me!"
2 months ago
Georgie
"My small business, sonas, provides one-to-one coaching, corporate training services, and meditation classes. I had previously been using Bookwhen, and customers had challenges navigating the platform; some of the language and the UX flow weren't intuitive. Customer experience is everything — so I'm very happy to have found Simply Book.me, it's got everything..." Read more
2 months ago
Roderick de Vries
"I love SB.me's Customer Service. They are patient and knowledgeable, which are of course essential characteristics. Yet, as a newcomer, I have found setting up my page less intuitive than I had hoped. I am an independent teacher, and as such, much less versed in building a website and considering which features to use, and how to use them, than I am at tea..." Read more
2 months ago
Maddie
"I have just started using simplybook but I also have the best experience ever with this. It just very helpful, way too easy to use, convenient and it is the most necessary for your business nowadays."
2 months ago
G.B
"the customer support from Matthew was first class!"
2 months ago
Petta McLean
"SimplyBook.me has changed out business in that the effort required to arrange appointments and quote customers has been reduced to minutes, not hours. It is a seamless process out customers love. The only help center and chat services are exceptional. I have found the response times to be quick, should you be cut off, an email is sent. The team are alway..." Read more
2 months ago
Honey
"Volodymyr was very helpful 10/10 took care of me "
2 months ago
"My business is pretty heavy on both walk in and online booking customers. The live support provided is prompt, professional and help solve most of our operational problems."
3 days ago