About SimplyBook.me
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site.
SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations.
The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
The basic system includes:
* Unlimited services, service providers (staff or other resources) and clients
* Multiple system users with varying administrative rights
* Email and browser notifications
* Recurring appointments
* Mobile responsive booking website
* Website integration
* Adjustable time zones
* Available in over 11 languages and more are being added (for an up-to-date list of languages, please visit SimplyBook.me)
* And more...
Our Custom Features include:
* SMS reminders
* Notification customization by service and/or service provider
* Book Soon notifications to encourage repeat business
* Online payments through a wide selection of payment processors
* Two-way calendar synchronization
* Advanced HTML and CSS customization
* Booking restrictions through customer login and other features
* Membership features
* Detailed insights and analytics
* Support for multiple locations
* API and Zapier integrations
* Advanced security features
* Promotion features
* And more…
Our enterprise solution gives headquarters a full overview of all business units whilst allowing each unit to manage their own scheduling. Contact enterprise@simplybook.me for more information.
SimplyBook.me was originally created by Notando Ltd. (est. 2001), Iceland but headquarters are now in Cyprus.
Capterra 
G2 
Mao K
Mao K.
"It is terrible. Do not recommend it. — What do you like best about SimplyBook.me? I liked how simple it was for people to book. But setting and configurations here is extremely complicated when is not necessary, specially in the times sloths. Continuing errors and not good tutorials around the site. — What do you dislike about SimplyBook.me?..." Read more
3 years ago
Joanne B
"After signing up to this system and trying it out for 24 hours - I find that it can't be tailored to work in the way that our business needs it to work. There is no way to ask Clients to sign in before they can see our availability or the names of our staff. This is a key function for us as we need to be able to provide a booking service for existing Cli..." Read more
3 years ago
MMI Mock
"I am very disappointed. If you asked me last week, I would give 5 stars and a great rating. However, things have changed and I am at a crisis point needing to find a new booking system overnight. When I first signed up, there was no limit on Service Providers on any of the options (including Premium). 4 months after, they changed their whole pricing scheme..." Read more
4 years ago
Arya
"It works, but the booking interface isn't user friendly AND THERE ARE NO REFUNDS. Their refund policy and booking system aren't user friendly. Additionally, they offer an upgrade to your service package if you leave them a good review and send them a screen cap. Prices and features, especially the custom features, are deceptive. Friendly customer service, th..." Read more
4 years ago
Mike S.
Director, Agrifore
"Poor experience. It has many features including website hosting"
4 years ago
John C Sweet
"Be careful what you ask for! Because not only will you not get it but you will be booted out of their user group! And blocked completely from joining or even seeing it again. The software has bugs and issues but rather than fix those, and make a great booking software they would rather spend time, money and effort adding other things that also do not work 1..." Read more
4 years ago
AnnaXV
"No, not liking this software. It doesn't let you change your billing address. It doesn't let you change the interface of the booking widget on my website. I have the standard subscription and 25€ a month and the service is terrible! There is no phone number you can call. The live chat is so slow that even the most basic questions take half an hour. System..." Read more
4 years ago
Jean-Sebastien V.
Directeur des opérations, Idhea
"Simple a configurer. Beaucoup de fonctionnalitées."
5 years ago
SC
"I am extremely unhappy with SimplyBook. I did a trial initially and everything looked great. The website layout, everything. But I need to add on custom features to actually get the functionality that I wanted. After the Trial period I purchased the lowest package but within an hour realised that I needed more custom features, so I purchased the bigger packa..." Read more
5 years ago
Verified Reviewer
"Nothing at all matters because they have ruined it all by the worst and most incompetent customer service you can ever come across. Their representative made a mistake and instead of fixing it or resolving, they did NOTHING - only sending template responses, put you at the blame and not even a single apology. Such a shameful experience! Never again and stron..." Read more
5 years ago
Joy Brown
"There is no customer service on the phone, all is done online through chat. Staff are incredibly unhelpful, do not provide relevant answer very automated cut and paste responses, issues left unresolved. I will be changing to an alternative service due to this."
5 years ago
Jerri R.
admin, Perm Beauty
"WAITING more than a week to hear back from Simplybook's Developers as apparently they are they only people that can optimize the HTML for mobile bookings. Will be leaving Simplybook and looking for new booking site that can actually take bookings. You can only see 1 service out of our 16 services! Bad HTML code!"
6 years ago
Elizabeth H
"I like the affordability and the ability to take online bookings. SimplyBook support people respond quickly."
6 years ago
Bruno W.
CEO, Work offices & coworking
"None. Good for gym, medical center and others alike. Good for appointments, many different services and providors"
7 years ago
Casey F.
MD, Fresh
"None. Supposedly has a lot of features to utilise that should allow a customer the full flexibility to expand with their business."
7 years ago
yuru H.
ceo, VP System Developers
"Is a waste of time, so complicated to set up and use... and when i finally need it, the link was broken forever"
7 years ago
Lara M.
Business owner, EW
"They have next to no support! The live chat function is a joke because I have to always send in an Email. That in itself is a joke because of how long it takes for them to respond!! Starting out you get 4 plugins, what they DONT tell you, is to secure bookings, you need the "approve booking plugin"... I watched the system delete my bookings in realtime wi..." Read more
9 years ago
Administrator in Education Management
"The system is simple for customers to use."
9 years ago
"It is terrible. Do not recommend it. — What do you like best? I liked how simple it was for people to book. But setting and configurations here is extremely complicated when is not necessary, specially in the times sloths. Continuing errors and not good tutorials around the site. — What do you dislike? I tried to an experiment with thi..." Read more
3 years ago