The Acoustic Shoppe Reviews & Testimonials

5 (1,239)

Reviews: 1,239


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

  Showing 5 star reviews only  

Nate Meister

Nate Meister star-alt star-alt star-alt star-alt star-alt

"Just a great staff and an amazing selection of acoustic guitars and mandolins!! The selection is vast and pristine, hitting so many great price points. The staff is not only knowledgeable they can all shred heavily on their instruments! They have a great YouTube channel and it’s a must watch! Great customer service! A+++ this place is a candy store for your..." Read more

a year ago

Google review

Dr. Gruesome

Dr. Gruesome star-alt star-alt star-alt star-alt star-alt

"I've come to the acoustic shoppe for several items, mostly banjos. They've never let me down with their top of the line gear and top of the line staff ready to answer any questions. That banjolele is coming home with me in 2025 and I can not wait! Also subscribe to their YT channel where they Stream unboxings of instruments, live music and so much more!"

a year ago

Google review

Rocky Simmons

Rocky Simmons star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is a great place for your musical needs. And the staff there are friendly and very knowledgable."

a year ago

Google review

David Sadler

David Sadler star-alt star-alt star-alt star-alt star-alt

"Worked with Austin Handley. Professional, kind, very helpful, encouraging without being forceful. All his colleagues exceptionally friendly I was very comfortable visiting/ shopping there, treated as if we all had known each other for a long time Very satisfied and thankful."

a year ago

Google review

Steve Daderko

Steve Daderko star-alt star-alt star-alt star-alt star-alt

"Good selection of instruments and accessories. Knowledgeable staff that were able to guide my purchase. On line process was effortless."

a year ago

Google review

Kale Moneyhun

Kale Moneyhun star-alt star-alt star-alt star-alt star-alt

"The staff were super friendly and knowledgable making for a great atmosphere. They have an awesome selection from makers you don't see very often and are well worth a detour if you're passing through the area!"

a year ago

Google review

Stanley Staples

Stanley Staples star-alt star-alt star-alt star-alt star-alt

"I made a purchase on line and got a phone call about 15 minutes later..wow I'm talking prompt, friendly service. The next morning I changed my mind on the strings I chose so I called in before they opened and left a message. They called back after opening and said it would be no problem to change to other strings. The best customer service anyone could ask f..." Read more

a year ago

Google review

Carl Honeycutt

Carl Honeycutt star-alt star-alt star-alt star-alt star-alt

"Great company to do business with thanks 😊"

a year ago

Google review

John Leone

John Leone star-alt star-alt star-alt star-alt star-alt

"Thank you for your help with my order. I called first to make sure I was ordering the right capo. The person on the phone was really helpful!"

a year ago

Google review

Noah Anderson

Noah Anderson star-alt star-alt star-alt star-alt star-alt

"Fantastic experience buying my new Iris acoustic guitar online from these guys. From the videos posted online with well-recorded sound samples and honest reviews, to the packing/shipping and after-sale customer service, clearly the whole process has been carefully thought out by the team here. Thanks guys!"

a year ago

Google review

Tony Leonardi (Tony)

Tony Leonardi (Tony) star-alt star-alt star-alt star-alt star-alt

"Love these guys and gals! Great prices fast shopping and very kind. Great YouTube channel too! Peace"

a year ago

Google review

Tim B

Tim B star-alt star-alt star-alt star-alt star-alt

"This is a sweet little boutique here in Springfield that has a good selection of unique acoustics and other instruments of varying price. I got my Breedlove 12 string guitar from them and am very happy with the purchase, especially after finding it here for $200 less than another local competitor I was about to buy it from. In this age of E-Commerce where T..." Read more

a year ago

Google review

Keith Shelley

Keith Shelley star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Great people. A pleasure to buy from!"

a year ago

Google review

David Lambert

David Lambert star-alt star-alt star-alt star-alt star-alt

"Great selection. Knowledgeable staff. Good prices. 51 y.o. who played in my youth and wanted to get back into playing. Jeremy showed me an Eastman and Breedlove guitar that would fit my playing style and budget. I ended up purchasing a Eastman E1 OMCE-DLX guitar. The guitar is in great condition and sounds good. Now to relearn all I forgot."

a year ago

Google review

Mark Wheelock

Mark Wheelock star-alt star-alt star-alt star-alt star-alt

"Fantastic experience. We first came by to look at guitars for my son one evening before closing time, and Corey showed us guitars for an hour. Never once was he pushy or trying to make a sale. We ended up buying a guitar at another store, but not because their selection wasn’t outstanding. I dropped in today to look at banjos, and Corey remembered me a..." Read more

a year ago

Google review

Pamela Forant

Pamela Forant star-alt star-alt star-alt star-alt star-alt

"The reason I buy from smaller retailers is because I value customer service. The Acoustic Shoppe’s customer service is the best I’ve experienced in a long time. I ordered a guitar on line and a short time later I get a call asking if I had any questions or anything I would like to know about my purchase, I mean who does that, the Acoustic Shoppe that’s who...." Read more

a year ago

Google review

Conch Hampton

Conch Hampton star-alt star-alt star-alt star-alt star-alt

"Drove from Tulsa to buy a Bourgeois M5F mandolin. Great store & great staff. I’ll be making more trips in the future."

a year ago

Google review

Michael Snyder

Michael Snyder star-alt star-alt star-alt star-alt star-alt

"Bought an Eastman PCH2. Any guitar under $500 has no right to look, sound, and play this well. Shipped super fast. Packed like they were shipping the most expensive guitar on earth. Couldn’t be happier"

a year ago

Google review

Jarett Schadlich

Jarett Schadlich star-alt star-alt star-alt star-alt star-alt

"I came from the east coast to search out a specific guitar. Everything was setup well, the staff was immediately helpful, knowledgeable and pleasant. That store is beautiful inside, all those guitars to choose from as well, I was impressed."

a year ago

Google review

John Piscitelli

John Piscitelli star-alt star-alt star-alt star-alt star-alt

"Superior buying experience! If you’re looking for a company that goes above and beyond to exceed your expectations, this is the one! I am only sorry that I can’t leave more stars!"

a year ago

Google review

Alan Lister

Alan Lister star-alt star-alt star-alt star-alt star-alt

"The best guitar buying experience I've ever encountered. Cody, my salesman, asked me all kinds of questions to enhance my selection and buying experience. He went out to their showroom and played the guitar while I listened on the phone. We talked set up, what strings I use and Cody told me about their "Dread Not" buying program (better than anything I've..." Read more

a year ago

Google review

PB’s Hobby

PB’s Hobby star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is tops in my customer experience. Their YouTube channel demonstrates their knowledge, commitment (and impressive product offering). This was the first acoustic guitar have I bought via internet and my trust was rewarded. My Eastman E1 OM was set up as I requested for optimal finger style playing and arrived in excellent condition. Commun..." Read more

a year ago

Google review

Nick Brunner

Nick Brunner star-alt star-alt star-alt star-alt star-alt

"I recently ordered a little Recording King parlor resonator from The Acoustic Shoppe, and it’s a lot of fun to play! It came set up very well for a resonator - the action is low enough that you don’t have to strain for your familiar chords and scales, but high enough for all the slide goodness. Although the guitar didn’t come with a case, it was securely pac..." Read more

a year ago

Google review

Mike

Mike star-alt star-alt star-alt star-alt star-alt

"The E1SS-DLX-SB I received from the Acoustic Shoppe is excellent and well setup. Thank you guys for addressing my shipping concern on the Live and getting the guitar delivered before Christmas. I will definitely be ordering my next guitar from your store."

a year ago

Google review

Dr. P

Dr. P star-alt star-alt star-alt star-alt star-alt

"LOVE THE ACOUSTIC SHOPPE!!! ❤️❤️👍"

a year ago

Google review