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Randy Pulley
Bruce Robert Taylor
"I bought a ukulele and case from them, but unfortunately the uke arrived damaged. I was a bit worried about returning it. It was a discontinued model and I didn't want the other model they had available. They said, "we want you to have the instrument you want". Their actions backed that up. They were very professional and accommodating. I was e-mailed..." Read more
4 years ago
Google review
Joshua Morton
"I took a chance with this shop ordering a high-end banjo without knowing anything about them. It was one of the smoothest, easiest transactions I've ever had. Banjo came super fast, set up perfect, with some extras included. I'd recommend the Chapman's wholeheartedly and hope to be a repeat customer with this great business!"
4 years ago
Google review
Michael Sandman
"Do not hesitate to give the Acoustic Shoppe your business. They are very kind and helpful and you can tell they take pride in what they do. They just shipped an Eastman E20OO and an Elliott-McKinney capo to me in Cleveland OH. It arrived quickly, well packaged and in perfect condition along with a nice hand written thank you card. I would 100% shop there a..." Read more
4 years ago
Google review
David Barton
"Can’t believe all the years in the music business and I’ve never been here before today. All I can say is WOW. The level of service , kindness and professionalism . I would give them 100 stars if it were possible.when you play their instruments you realize what you are trading in junk compared to their quality . GO NOW and visit this store. Tell them THE DAV..." Read more
4 years ago
Google review
Gary Bryant
"Searched reverb for a particular acoustic guitar and found it at the acoustic shoppe. Product exactly as described if not better, price outstanding. Delivered in two days to my home in Indiana. Couldn't ask for anything more. The guys at the acoustic shoppe rock."
4 years ago
Google review
Craig Shirkey
"We've bought 2 guitars from them this year. We're beginners and the staff was super helpful and explained, in detail, the answers to my questions. The guitars are great quality and a great price! Highly recommend!!!"
5 years ago
Google review
Daniel Wenzel
"I can't say enough about the crew at the acoustic Shoppe, they went above what you would expect, the e20d tc is the best sounding guitar I've ever owned and I've had some good ones. Thx for everything John I'll be be back"
5 years ago
Google review
Sarah Bryant
"Really great place! The staff was very helpful, friendly, and accommodating. I bought a beautiful quality violin, and had plenty of others to choose from. I wish I could rate this higher than five stars!"
5 years ago
Google review
Becky Bolick
"Our four years at the Acoustic Shoppe has been great! We have been involved in the kids and beginners jams and individual lessons. Bill, Jeremy, and John have been so helpful with lessons and the equipment needed for our specific instruments. We would highly recommend anyone of any age to shop and take lessons at the Acoustic Shoppe. You will not be disappoi..." Read more
5 years ago
Google review
Pod Stewart
"I love The Acoustic Shoppe. Great customer service. Super friendly and helpful. They’re professional players who know their stuff. Extremely informed. They have a knack for keeping new, interesting products. Can’t say enough good things."
5 years ago
Google review
Kevin
"Just the nicest, most knowledgeable and helpful people on the planet with an instrument selection based on awesomeness, not brand recognition. And it's exactly the atmosphere you dream about when you think of an accoustic music store. Great, great place!"
5 years ago
Google review
Bryan Gillenwater
"First-rate knowledge & help. If you are looking for an Eastman acoustic, no shop in the US has a closer, more intimate relationship w/ Eastman than the Chapmans’, and their knowledge of their instruments is unparalleled. Grateful for the military discount on my new E-40 series, as well!!"
5 years ago
Google review
Jeffery Weaver
"Friendly knowledgeable staff and always very helpful. Great selection and the expertise to teach and match instruments up to their customers. Always a warm welcome when you walk in. A warm country store feeling in the middle of Springfield."
5 years ago
Google review
Jeanette Rouse
"Awesome place to indulge in music. This is the place to learn and have fun with music. If you think you can't play or learn something new, you just need to step through these doors! Oh did I mention that the choices of instruments will make you drool!"
5 years ago
Google review
Rebecca Vierra
"This “Shoppe” is full of friendly and encouraging musical folks, as well as great merchandise."
5 years ago
Google review
Ephraim McFarland
"Brian did some much needed work on my guitar. Great selection of awesome instruments, and personable technicians."
5 years ago
Google review
Caleb Block
"Bought a guitar. It is a very nice guitar. I recommend"
5 years ago
Google review
Rob Flatness
"Great service, prices, and expertise!"
5 years ago
Google review
Rick Bilyeu
"Very helpful. They answered all my questions . Not pushy, very patient with me."
5 years ago
Google review
Mopowerful1
"Went in to get a violin for my son who’s starting orchestra. Staff were very helpful, prices were very reasonable, and the selection is great! I’ll definitely be coming back"
5 years ago
Google review
Jane Terry
"Great place to shop, play music, and visit with other musicians! The Chapmans and their staff are friendly, helpful, fantastic musicians, and I always feel welcome and at home whenever I go there to learn, shop, or just browse their huge inventory of instruments and supplies. As teachers, they are encouraging, fun, and inspiring for beginners and advanced pl..." Read more
5 years ago
Google review
Tyler Wilson
"I’m new to playing the guitar and came in for a few supplies. The staff was incredibly friendly and knowledgeable and helped me find exactly what I needed. Will definitely be using this shop for my music supplies going forward."
5 years ago
Google review
Jim Cox
"Great people that love their work AND music. Ready to answer questions and an all-around friendly staff"
6 years ago
Google review
Lena Schmidt
"Our experience has been excellent since day one. My son has taken mandolin lessons from Jeremy for 2 yrs, and in that time he has learned so much. The Chapman brothers have been wonderful in their knowledge and experience both as professionals & friends, I hope that my son has many more happy memories and things to learn from Jeremy. The staff is very profes..." Read more
6 years ago
Google review
"I just purchased an Eastman E10SS?V from the Acoustic Shoppe and am very impressed with the friendly, professional way I was treated during the transaction. John answered all the questions I had about the instrument, even down to describing the particular instrument I purchased. This is the first Eastman guitar I have purchased, and I had questions. The..." Read more
4 years ago