The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

AutoTrader Reviews: 96


5
91%
4
2%
3
2%
2
2%
1
3%

93% of AutoTrader users would recommend The Hertford Car Company Ltd

  96 reviews
  4.8/5 average rating

martin T star-alt star-alt star-alt star-alt star-alt

"Following an enjoyable and professional purchase experience with Hertford Car Company (Hertford) I collected my car from them on 4th Nov. Unfortunately, and completely out of their control, after a week an issue occurred. Because I had followed Hertford owner’s advice and had taken out warranty, I was able to take the car to a warranty company approved garag..." Read more

4 years ago

lauren T star-alt star-alt star-alt star-alt star-alt

"Great service, start to finish. Wouldn’t go anywhere else, top dealership!"

4 years ago

kim B star-alt star-alt star-alt star-alt star-alt

"Really pleased of the steps that have been put into place for buying a car. I was given the opportunity to have a good look around the car and have a test drive before I had decide to buy the car. I did not feel rushed at all. I have been looking for a BMW X3 for a little while. Great price. Overall I was very pleased with the whole experience and I will def..." Read more

4 years ago

Jenny P star-alt star-alt star-alt star-alt star-alt

"Bought car in April. Bought what I thought was going to be a great car. Hassle after 2 weeks of purchace. Engine light constantly kept coming on. Brought car back to be fixed (they had car from 2 hours up to a week at different times). Problem not sorted. Went to main dealership and we have now found out the car needs a new DPF which is costing £2500. Just w..." Read more

4 years ago

yennadia C star-alt star-alt star-alt star-alt star-alt

"Staff at Hertford cars were very friendly and delivered an excellent service, would recommend to anyone."

4 years ago

Chris A star-alt star-alt star-alt star-alt star-alt

"Professional and personable. They made buying a car a pleasure."

4 years ago

natasha F star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly service Allow you to look without putting pressure on you"

4 years ago

mark M star-alt star-alt star-alt star-alt star-alt

"Easy to deal with and no pressure. Was good to have all the time I needed to check the car over."

4 years ago

Tallula D star-alt star-alt star-alt star-alt star-alt

"Was ok. I did ask for things to be done on the car before i bought it. Having not driven it through lockdown, when i did i noticed my breaks hadn't been done. Even after they reassured me they had."

4 years ago

rosina H star-alt star-alt star-alt star-alt star-alt

"Really helpful friendly staff. Made buying the car really easy. Would definitely recommend"

4 years ago

Christine N star-alt star-alt star-alt star-alt star-alt

"I recently bought a Honda Civic from this company. The car was beautifully presented, really clean and tidy. No hard sell from these guys. Was left to inspect the car and make a decision. When I returned a few days later to pick up the car, the lady in the office was so professional and helpful - she even taxed the car before I drove it away. Brilliant se..." Read more

4 years ago

Ray B star-alt star-alt star-alt star-alt star-alt

"A pleasant experience buying from Hertford Car Company. It's good that they leave you with the car and keys to take as long as you like to check it over. The lady there was particularly nice and very efficient at her job."

4 years ago

Jo M star-alt star-alt star-alt star-alt star-alt

"As a female shopping for a car on my own I think it’s important to say how professional and helpful everyone at the Hertford Car Company was. It’s quite daunting buying a car on your own, but they made me feel so comfortable and gave me such good advice. Thank you to everyone, I would highly recommend this company."

5 years ago

antony E star-alt star-alt star-alt star-alt star-alt

"A really great place to buy from, amazing service, a brilliant car at a really good price. The whole experiance was made really stress free and enjoyable by a great team."

5 years ago

ross F star-alt star-alt star-alt star-alt star-alt

"Very helpful and honest and they give you plenty of time with the car on your own with no pressure to buy."

5 years ago

Tony K star-alt star-alt star-alt star-alt star-alt

"The car needed some cosmetic work carried out which they did to a very high standard . Would recomend to anyone ."

5 years ago

josephine V star-alt star-alt star-alt star-alt star-alt

"Stress free and courteous,staff excellent and felt at ease,would definitely recommend Hertfordshire motors."

5 years ago

beth A star-alt star-alt star-alt star-alt star-alt

"I was extremely impressed with the professionalism of The Hertford Car Company. All the staff were very knowledgeable and helpful. Their service went above and beyond; as well as having the opportunity to have a good look around the car and have a test drive they also took me through the cars service history which gave me confidence in going through with th..." Read more

5 years ago

RICHARD S star-alt star-alt star-alt star-alt star-alt

"A very disappointing experience & waste of time & money. Negligence in not checking the body damage & gearbox fault before putting up for sale, without photo's on the website. I noticed the large body dent immediately & a repair was agreed & delay in buying. Then discovered a few days later the gear box problem, took car off their site & stated it was underv..." Read more

5 years ago

Jaybee J star-alt star-alt star-alt star-alt star-alt

"Excellent service provided all the details on visit. must buy with them"

5 years ago

Mark G star-alt star-alt star-alt star-alt star-alt

"Lovely people to deal with. No hassle, just left me alone with the car for however long I needed to have. Just an altogether nice experience. Thank you very much I'm now a happy mercedes owner"

6 years ago

dan M star-alt star-alt star-alt star-alt star-alt

"We had a good experience, job done very quick and professional."

6 years ago

james L star-alt star-alt star-alt star-alt star-alt

"I recently viewed and purchased a 2013 Ford Fiesta 1.0L EcoBoost from the Hertford Car Company, and my experience was so much better than with any other dealers I have viewed cars with. Although the company operates on appointments, they were able to get the car on site and ready to view in less than two hours (on a weekend). When I arrived, I was left alon..." Read more

6 years ago

Esther D star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing experience. Cannot recommend the service I received highly enough. Everyone extremely helpful"

6 years ago

lee H star-alt star-alt star-alt star-alt star-alt

"Bought my first car from here, extremely friendly and helpful with a great, upbeat atmosphere. I would definitely recommend"

6 years ago