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96 reviews
4.8/5 average rating
Sean C
Neilesh T
"Cars at Hertford Car Company are sold at very reasonable price. Customer service is excellent."
6 years ago
Bhanuka Y
"Bought a Qashqai few months back. They agreed to do the brakes (MOT advisories) before the sale + a full service. Staff was very helpful and kept their word about after sales. DPF needed cleaning after 3 months.. one email, they have arranged it and got it done next day, no questions asked. Highly recommend this company! hope to deal with them again!"
6 years ago
Lena A
"I spoke with a few of the team at the Hertford car company all of which were knowledgable, extremely helpful and friendly. Before, during and after purchasing the car they offered a great service. I’m especially happy with the aftercare as they are still answering questions I have and offering assistance where needed"
6 years ago
John L
"Got a great deal on a second hand car. Friendly and impeccable service from start to finish. All fluids topped up and they even fitted a new rear wiper blade without additional charge although the old one still looked fine. Their location is somewhat remote but it is well worth seeking them out. I am certainly glad I did. I have been driving for over 30 year..." Read more
6 years ago
donna C
"I bought a Ford Fiesta from the Hertford Car Company. I can say from start to finish the service was outstanding, with such a relaxed and no pressure atmosphere. Was so pleased with how professional it was. Thank you for a great service and I love my car."
6 years ago
Cliff P
"Delivery as promised. Even though it was not one of their biggest sales, I was treated with courtesy and efficiency. I am very happy with my purchase and I feel confident that in the unlikely event of any issues occuring, they will be dealt with in a similar manner."
6 years ago
Anishka S
"Very warm and friendly staff. They went the extra mile to ensure that I was pleased from assisting with organizing insurance to ensuring the vehicle was in top shape before sale. Awesome and reliable service !!!"
6 years ago
Joe L
"Went to see the car same day, staff very friendly ,i found them not pushy, very clear on explaining all buttons in the car, the advert accurate, and whatever we agreed for this deal i got it. And not like some others dealers i sent them e mail and they replied straight away and also called me back on different occasion, so customer service 5 stars. I would..." Read more
6 years ago
Mildred E
"Excellent service, the lady at the front desk makes you feel welcome Mark was on hand to receive us, won't fault them, will surely refer friends and family"
6 years ago
Chris T
"Every member of staff I came in contact with were very polite, friendly and helpfull. A professional and trustworthy company. Thank you for your excellent service5"
6 years ago
Dawn M
"Great customer service, very friendly and efficient extremely helpful, I would definitely recommend this company to you if your looking for a car I got the perfect car for me and my needs Thank you Dawn"
6 years ago
Alice T
"I was financing a vehicle via zuto. Understanably the dealership we’re getting frustrated with the time it was taking as was I however I was made to feel like this was my fault and despite me telling zuto to update the dealer they were not doing this. The dealership did turn another company down to ensure I had the car which I did appreciate. When I collecte..." Read more
6 years ago
Andrew U
"Found the car online and the team set me up with their finance company got everything organised and travelled to car bought it unseen but very very happy with my purchase"
6 years ago
Jason B
"Amazing service, no pressure sales, did exactly what they said they were going to do and kept me informed all along the way. Trusted trader, would definitely use them again."
6 years ago
Melany H
"This is the second car I have bought from this company. I came back because it was such a pleasant experience first time round. I've had 2 very reliable cars now and the service and friendliness of the staff is outstanding."
6 years ago
Tony S
"Process was brilliant, clear direction on how it would go. They left you be to check it over, then go for a test drive, then buy if you wish. Friendly and knowledgeable, made me feel welcome. Great experience overall on purchasing my new car."
6 years ago
peter D
"The best car company ever delt with the staff were very nice the young man who sold me my car was very accomadating goes by the name wesley thanks for all your help"
6 years ago
Stephen P
"Very professional. .car looked lovely when they bought it out"
6 years ago
David M
"Very good service very helpful did everything to make the whole experience be very smooth and trouble free would recommend them to everyone as a great car company"
6 years ago
Abdul S
"Hertford car company was very professional and had friendly and helpful staff. Would definitely recommend 5*!!"
6 years ago
Rob B
"Good people, well prepared car and not pushy. Renewed MOT and replaced four tyres unexpectedly which was a nice surprise. There were a couple of bits wrong but those were sorted out quickly and without argument."
6 years ago
Steve J
"A very honest service , the sales people leave you alone to view the cars without any hard sales tatics, excellent knowledge and all cars look to be in a very high standard condition"
6 years ago
Richard W
"Very efficient and professional.No fuss and honest with information on the vehicle.Staff very accommodating and friendly."
6 years ago
Jason S
"From first contact, everyone at The Hertford Car Company were friendly and helpful. I was given plenty of time to look over the car, before going on a test drive. They matched what I wanted in part exchange for my old car and I was able to drive away in my new purchase!"
6 years ago
"The company was helpful and customer service was on point"
6 years ago