Yelp 
Kevin B.
Colorado Springs, CO
Erica F.
San Francisco, CA
"SERVICE ANIMALS NOT WELCOMEQuick Review: Food is good, drinks are good, waitstaff are meh, owner is truly terrible and makes many people's experiences abysmal. Do yourselves a favor and search through the reviews and you'll see a disturbing pattern of this man being mentioned in one star reviews over and over. He often times responds with personal, s..." Read more
6 years ago
Anissa M.
Colorado Springs, CO
"When I called to ask about the daily soup they rudely answered we only serve brunch. I then asked so sandwiches are served, and once rudely stated it's only the brunch menu it's all we serve all day. I went to start to say something and this man rudely hung up on me. I've never been here but just after that phone conversation I will not be. Hopefully they'll..." Read more
6 years ago
Kinsey F.
Colorado Springs, CO
"There were three tables with maybe two people at each of them when we came on Friday night and the owner/manager sitting at the bar. We came for the evening and ordered two lemonades, a chai, and a waffle to spit with three. Our waffle came and we had no drinks. Our waitress looked at our table in a state of confusion and in about 10 minutes brought us our d..." Read more
6 years ago
Teri F.
Northeast Colorado Springs, Colorado Springs, CO
"Just came in around 7:15pm for a waffle and some drinks. We put in an order at 7:20 of two lemonades and a waffle. At around 7:50 we got the waffles and the waitress never brought our drinks. When she finally brought the drinks (with no mention of how late they were) the lemonades tasted like crappy sparkling water with a basil leaf in it (I ordered the blue..." Read more
6 years ago
Ackie M.
Colorado Springs, CO
"I hated this place cause there chefs spit in my food and always were mean to me and there food was terrible so I ask for anew one and it had spit in the food it too bad I will show this to everybody to be sure these chefs won't ruin your food."
6 years ago
Gabriela M.
Colorado Springs, CO
"Food is ok, coffee is ok, the pasta on mondays.. mehh!! Just pasta and sausage, flavorless sauce... the place is really nice inside and I loved sitting outside BUT remember!!!!!!!! The tables are NEXT to the trash and yes!!! My husband and I saw a mouse!!!!! I didn't even finished my food i HAD TO LEAVE right away!!!!!! Very rude manager or owner.. the bald..." Read more
6 years ago
Gabriela M.
Colorado Springs, CO
"Food is ok, coffee is ok, the pasta on mondays.. mehh!! Just pasta and sausage, flavorless sauce... the place is really nice inside and I loved sitting outside BUT remember!!!!!!!! The tables are NEXT to the trash and yes!!! My husband and I saw a mouse!!!!! I didn't even finished my food i HAD TO LEAVE right away!!!!!! Very rude manager or owner.. the bald..." Read more
6 years ago
Otha M.
Colorado Springs, CO
"This was the worst service I've ever had. The server took half an hour to take our order and missed two people in our party. They had to track her down to order their drinks. Food was less then mediocre half a Belgian waffle and a poorly fried chicken thigh for 18 dollars?!?!?!!! What a joke! Then to add gratuity and tax your check after they add gratuity (..." Read more
6 years ago
Otha M.
Colorado Springs, CO
"This was the worst service I've ever had. The server took half an hour to take our order and missed two people in our party. They had to track her down to order their drinks. Food was less then mediocre half a Belgian waffle and a poorly fried chicken thigh for 18 dollars?!?!?!!! What a joke! Then to add gratuity and tax your check after they add gratuity (..." Read more
6 years ago
Mimi F.
Colorado Springs, CO
"This was the worst dining experience of my life. I've actually waited a few days to write this review until I got over my absolute anger at how they do business.My granddaughter was turning 21 and I asked where she'd like to meet with some family and friends to celebrate. She opted for brunch and wanted to go to Urban Steam. I called to see if they c..." Read more
7 years ago
Mimi F.
Colorado Springs, CO
"This was the worst dining experience of my life. I've actually waited a few days to write this review until I got over my absolute anger at how they do business. My granddaughter was turning 21 and I asked where she'd like to meet with some family and friends to celebrate. She opted for brunch and wanted to go to Urban Steam. I called to see if they could a..." Read more
7 years ago
Glenn C.
Kempner, TX
"Horrible service! The place is really small and crowded so there is no excuse for slow service. The servers don't take care of tables in the order seated;more like a homey-hook up system. Don't waste your time!"
7 years ago
Sam L.
Colorado Springs, CO
"Urban Steam is awful. They treat customers horribly, their service is terrible. They have favorite customers that they cater to, everyone else be damned. The owner has a foul mouth, responds horribly to critiques. At a recent lunch, a small group came in and it took the place over forty-five minutes to get their food out to them, When two elderly individ..." Read more
7 years ago
Amy C.
Bozeman, MT
"Crummy service, but delicious sweet potato fries. Felt a bit discriminated against for not wearing a beanie, skinny jeans and black horn rimmed glasses, the wait staff gave half our table lunch and 30 minutes later got the other two sandwiches out and pretty much tossed the plates in front of us and were a bit pissy after we asked about the two missing sandw..." Read more
7 years ago
A P.
Colorado Springs, CO
"I'd heard excellent things about Urban Steam so my husband and I decided to come in for coffee and possibly breakfast recently. I was shocked by how dirty this place was. The tables were sticky and clearly never cleaned. We sat inside, and the sheer number of flies buzzing around and landing on our heads and table was disgusting. There were literally fli..." Read more
7 years ago
A P.
Colorado Springs, CO
"I'd heard excellent things about Urban Steam so my husband and I decided to come in for coffee and possibly breakfast recently. I was shocked by how dirty this place was. The tables were sticky and clearly never cleaned. We sat inside, and the sheer number of flies buzzing around and landing on our heads and table was disgusting. There were literally fli..." Read more
7 years ago
Kasi L.
Denver, CO
"This is my first yelp review. I want to share my experience after visiting today. A friend and I met here for breakfast and coffee. When we arrived, shortly after 9:00 am, there wasn't a wait. I ordered a latte and a waffle. The latte came out after 10 minutes or so and was good. The waffle took about an hour. I asked the young lady who brought it out if she..." Read more
7 years ago
Kasi L.
Denver, CO
"This is my first yelp review. I want to share my experience after visiting today. A friend and I met here for breakfast and coffee. When we arrived, shortly after 9:00 am, there wasn't a wait. I ordered a latte and a waffle. The latte came out after 10 minutes or so and was good. The waffle took about an hour. I asked the young lady who brought it out if she..." Read more
7 years ago
cynthia F.
Tempe, AZ
"I was excited to try this place out, but was grossly disappointed and unable to dine there thanks to an arrogant and inconsiderate barista. I arrived and sat at the bar. The barista doesn't greet me for 3 minutes while I'm sitting right in front of him at his bar, then I order a chai with one shot of espresso and two eggs with a slice of sourdough br..." Read more
7 years ago
cynthia F.
Tempe, AZ
"I was excited to try this place out, but was grossly disappointed and unable to dine there thanks to an arrogant and inconsiderate barista. I arrived and sat at the bar. The barista doesn't greet me for 3 minutes while I'm sitting right in front of him at his bar, then I order a chai with one shot of espresso and two eggs with a slice of sourdough bread. H..." Read more
7 years ago
Pia H.
Colorado Springs, CO
"I went to this place a year ago and the service was so bad, and the coffee so terrible, that my husband and I decided to never come back again. Today, however, I decided to give it a second chance: I absolutely regret it! It was lunch time, and I ordered a hamburger to take out, the cashier told me that it would be "5 or 7 minutes", and I agreed. 15 minutes..." Read more
8 years ago
V. V.
Forney, TX
"Took my family here mainly because this WAS one of my favorite spots to relax and enjoy a nice cup of coffee. However, today the owner was a rude and out of line. I placed my dishes neatly at the end of the table to make it more convenient for the staff to clean. This jerk came up to me and says in a extremely rude manner "DONT STACK THE DISHES THEY ARE..." Read more
8 years ago
Brittany M.
San Diego, CA
"Read bad and good reviews and decided to give them a chance anyways, big mistake. Barista wasn't friendly and rushed me not knowing I am a food blogger and this was my first time here. I also stacked my dishes when I was finished and the owner came over and complained that they were "irreplaceable" WHY IN THE HECK are you serving my crappy food on an..." Read more
8 years ago
Thee M.
Colorado Springs, CO
"I could not believe the rudeness in this joint ... Food is not up to par.... And how the hell do,you get cold coffee when I asked for hot .....lack of organization in this place ..... Your better off at Starbucks with a teenager"
9 years ago
"I really don't get the hype. Located in a seemingly seedy area of town by the homeless mission so there are droves of homeless people wandering around outside and panhandling. When we arrived, half of the tables were dirty inside but they weren't busy... just one other couple eating. Very small restaurant, eclectic but kinda grungy. Waitress was super nice a..." Read more
6 years ago