Urban Steam American Bistro Reviews & Testimonials

4.1 (1,467)

Reviews: 1,467


5
59%
4
19%
3
8%
2
5%
1
9%

78% of customers would recommend Urban Steam American Bistro

  Showing 1 star reviews only  

Thee M.

Thee M. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"I could not believe the rudeness in this joint ... Food is not up to par.... And how the hell do,you get cold coffee when I asked for hot .....lack of organization in this place ..... Your better off at Starbucks with a teenager"

9 years ago

Sean M.

Sean M. star-alt star-alt star-alt star-alt star-alt

Tahoe Vista, CA

"I've been here many times, the food is fine, the coffee is decent, but the service, especially the manager, is nothing short of terrible. The manager will often come up to you and make unsettling jokes while simultaneously cursing at you. However, this last time though I brought my dog and left him on the porch. He happen to pee on the tree on the porch and..." Read more

9 years ago

Sean M. star-alt star-alt star-alt star-alt star-alt

Tahoe Vista, CA

"I've been here many times, the food is fine, the coffee is decent, but the service, especially the manager, is nothing short of terrible. The manager will often come up to you and make unsettling jokes while simultaneously cursing at you. However, this last time though I brought my dog and left him on the porch. He happen to pee on the tree on the porch and..." Read more

9 years ago

David S.

David S. star-alt star-alt star-alt star-alt star-alt

Manitou Springs, CO

"If you belong to the military don't go here!   Today we lost a veteran to suicide and went here to drown our sorrows.  Apparently we were too loud for one person at the bar...we were asked to leave and never return."

9 years ago

David S. star-alt star-alt star-alt star-alt star-alt

Manitou Springs, CO

"If you belong to the military don't go here! Today we lost a veteran to suicide and went here to drown our sorrows. Apparently we were too loud for one person at the bar...we were asked to leave and never return."

9 years ago

Amber C.

Amber C. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"So it seems like a cool place, fancy latte art, delicious hot coffee. But cold service, standing in line awkwardly for 10 minutes before the barista tells me he is slammed, felt a little rude.  I was able to kill some time by reading the hand written sign warning me not to be rude, then finally about ten minutes after that, a line formed behind us so he exha..." Read more

9 years ago

Cloud S.

Cloud S. star-alt star-alt star-alt star-alt star-alt

Fairfax, VA

"Passing through Colorado Springs for the first time, I needed somewhere to go to wait for the fog to burn off the mountain. I was excited by the reviews of this place and ever hopeful as I entered the off-the-beaten-path, industrial aesthetic. There's a mild effort at being hip with the retro-revival posters.We just wanted drinks, so I can't speak fo..." Read more

9 years ago

Cloud S. star-alt star-alt star-alt star-alt star-alt

Fairfax, VA

"Passing through Colorado Springs for the first time, I needed somewhere to go to wait for the fog to burn off the mountain. I was excited by the reviews of this place and ever hopeful as I entered the off-the-beaten-path, industrial aesthetic. There's a mild effort at being hip with the retro-revival posters. We just wanted drinks, so I can't speak for the..." Read more

9 years ago

Ryan C.

Ryan C. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Coffee was good but the service is terrible. If you want a grouchy, unfriendly atmosphere this is your place.  They may even throw in a couple sarcastic remarks for free.  When they get their customer service figured out I would be willing to try it again.  Too bad, it's a good location and good product."

10 years ago

Ryan C. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Coffee was good but the service is terrible. If you want a grouchy, unfriendly atmosphere this is your place. They may even throw in a couple sarcastic remarks for free. When they get their customer service figured out I would be willing to try it again. Too bad, it's a good location and good product."

10 years ago

Pete V.

Pete V. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"poor parking, uncomfortable seating, and THE WORST part is the bottom of the line service.  Won't go back, period."

10 years ago

Kelly Y.

Kelly Y. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Worst costumer service ever. Went here with my girlfriend for breakfast and coffee . The place had a very cool feel, prices were reasonable. But we ordered a black coffee for 4 dollars and it took 20 minutes! Ok fine, so we got the coffee -which was delicious. I wanted another cup but I needed it to go. I asked if it would be shorter than the..." Read more

10 years ago

Bonnie M.

Bonnie M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I've been here twice.  The food is interesting and good.  The coffee too.   The second time I went I happened to pay cash for my food and coffee.  I was surprised that they do not charge tax.  My refill was also tax free.  When a business does this it's because they are not declaring all their income nor are they paying all their taxes.  I don't do business..." Read more

10 years ago

Bonnie M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I've been here twice. The food is interesting and good. The coffee too. The second time I went I happened to pay cash for my food and coffee. I was surprised that they do not charge tax. My refill was also tax free. When a business does this it's because they are not declaring all their income nor are they paying all their taxes. I don't do business..." Read more

10 years ago