Yelp 
Priscilla R.
Colorado Springs, CO
Terry J.
Colorado Springs, CO
"We will NOT be going back! First of all, I typically don't leave bad reviews but our experience yesterday was unacceptable. Our fault for not walking out. My daughter (whom is legally blind) and I went yesterday for lunch. When the waiter finally took our order she asked if they could make her an omelet. The waiter asked her if she saw it on the menu (it..." Read more
9 months ago
Terry J.
Colorado Springs, CO
"We will NOT be going back! First of all, I typically don't leave bad reviews but our experience yesterday was unacceptable. Our fault for not walking out. My daughter (whom is legally blind) and I went yesterday for lunch. When the waiter finally took our order she asked if they could make her an omelet. The waiter asked her if she saw it on the menu (it..." Read more
9 months ago
Sunshyne R.
Colorado Springs, CO
"I am so bummed, I have been coming here for years but hadn't been in for a bit. Decided to stop in for breakfast this morning. Guy at front asked if we had reservations before commenting "doesn't anyone make reservations anymore?" He directed us to a table but we felt so unwelcome, we left. I have been an Urban Steamer since before they even secured the exte..." Read more
10 months ago
Michael S.
Sterling Heights, MI
"I am so disappointed with this place :(. We started going here years ago when it first opened but this is a totally different establishment now, and not a good one! In a nutshell, the service was terrible, our waiter was beyond RUDE and surly and it was absolutely freezing (like they hadn't paid the heating bill). The food was mediocre at best and the se..." Read more
10 months ago
Therese J.
Nawiliwili, Lihue, HI
"This restaurant has really had some changes and not for the good. Food took 20 minutes with only two tables in the restaurant. My Rueben sandwich was terrible. Maybe a new owner? This restaurant use to be my favorite place for breakfast. I will not be back anytime soon."
a year ago
No N.
Colorado Springs, CO
"Kelly is an absolute garbage person. This guy can rot for the way he treats customers and staff. I for one hope his business goes under soon and he loses everything. For a place that would have you think is a decent establishment to visit, the vibe and environment that is produced by the POS operating the place kills all sought after enjoyment. Why are peopl..." Read more
a year ago
Joshua L.
Oakland Gardens, NY
"Food was meh but most ridiculous thing is there was a bald employee who was screaming at what looked like an Uber eats or door dash delivery guy. He was shouting f bombs and sounded completely unreasonable. Like dude, no one deserves to be spoken to like that what is wrong with you. This business will eventually fail if this man stays here"
a year ago
Shamoo N.
Colorado Springs, CO
"Owner is abusive to staff and customers. Owner was arrested and charged for sexual assault in 2020. See link below..." Read more
a year ago
Meghan O.
Briargate, Colorado Springs, CO
"The horrible little bald man has a bad attitude. He treats his customers and staff like garbage. The food isn't even good, save your money for a business who is run by a decent person."
a year ago
Tyler R.
Sandpoint, ID
"Verbally assaulted by some bald man (assuming manager or owner as nobody with sense would keep someone like him employed) with very LDE for merely looking at a bag to see if it was my doordash order. Dropping f bombs in front of everyone like an unhinged psychopath. Bro desperately needs a hug and will never get my business. Nor should he yours."
a year ago
Jas B.
Los Angeles, CA
"Bald guy in the front is so rude. He is sarcastic and condescending. Food is ok. He is the worst part of the experience. Also rushed people to leave."
a year ago
Allison S.
Springfield, VA
"Food is good but have to go into the restaurant. Do not order anything to go. Do not complain about anything. The owner is rude AF."
a year ago
Meagan M.
Altamonte Springs, FL
"Took a work group here for breakfast and the place was totally empty. Our group waited for 35 minutes just to get waters and lattes. After we ordered, we were informed that the kitchen was short-staffed and they were out of many meals (all of the gluten-free meals). Our person who was gluten-free had to eat a side of hash browns as the only food. The rest of..." Read more
a year ago
Leina M.
CO, CO
"I had a DoorDash order here today , I walk in and didn't know where to get the food from , I also didn't see any workers so I assumed to walk to the bar area where I seen some DoorDash orders , there was a small table by the door that said DoorDash orders pick up but there was a bag In front of it so I didn't even see that table there when I walked in . I pr..." Read more
a year ago
Juan A.
WY, WY
"Employees were very rude, was waiting for an order and I got yelled at to move because I was "blocking" the drivers from seeing their orders, even though I was nowhere near the table for the Delivery Drivers"
a year ago
Juan A.
WY, WY
"Employees were very rude, was waiting for an order and I got yelled at to move because I was "blocking" the drivers from seeing their orders, even though I was nowhere near the table for the Delivery Drivers"
a year ago
Kathryn P.
Colorado Springs, CO
"Skip this place! Decent food but ridiculously small portions for BIG money. Didn't realize til after I'd left town that I got changed for an extra latte and a vegan waffle I didn't order. Plus a $5.49 "service fee." $80 for 3 people in the end. Also, their host (the owner) is not very friendly."
a year ago
Kathryn P.
Colorado Springs, CO
"Skip this place! Decent food but ridiculously small portions for BIG money. Didn't realize til after I'd left town that I got changed for an extra latte and a vegan waffle I didn't order. Plus a $5.49 "service fee." $80 for 3 people in the end. Also, their host (the owner) is not very friendly."
a year ago
Lien L.
Aurora, CO
"Google KELLY BUBACH, the owner of this restaurant.
He has a history of violence, aggression, sexual assault, alcohol abuse, the list goes on.
The owner was rude and has terrible customer service. Don't waste your time here."
a year ago
Lien L.
Aurora, CO
"Google Kelly Bubach, the owner of this restaurant before even wasting your time and money. He is extremely rude and has no customer service skills. I made a call and from the beginning he was rude - hung up and what not. We decided to go eat there anyways (our mistake), and he continued to be rude and hostile towards my party. We ended up lea..." Read more
a year ago
Azelia P.
Aurora, CO
"If you are a POC, DO NOT EAT AT THIS SPOT! The owner himself is incredibly rude. Never been treated with such disrespect by someone in the restaurant business. He was hostile from the minute we walked in. He could care less that we had small children with us, and continued to berate us in front of them for no reason. He sat us on one side of the restaurant t..." Read more
a year ago
Mae M.
Anchorage, AK
"Just called to try to make a reservation and the gentlemen informed me that "he's the decision maker" and they don't take groups over 4. Very rude and condescending."
a year ago
Mae M.
Anchorage, AK
"Just called to try to make a reservation and the gentlemen informed me that "he's the decision maker" and they don't take groups over 4. Very rude and condescending."
a year ago
Brenda C.
Colorado Springs, CO
"I would truly choose to dine at an asbestos infested iHop with a pirate as my server over Urban Steam. The food has never been anything special, the reviews they write back to patrons are just embarrassing and all around they bring nothing to the table. There are actual respectable restaurants around the area to spend your time and money at."
a year ago
"Just quit my cooks position at this place after finding out that one of the owners Kelly Bubach EMBEZZLES. He's not only one of the most toxic individuals I've come across he's a thief. He's told me that he is here to make money, I guess even when that money is stolen from his hard working servers and bartenders. Treats employees badly and makes female emp..." Read more
5 months ago