Valley Hi Toyota Reviews & Testimonials

4.7 (2,338)

Reviews: 2,338


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

  Showing 3 star reviews only  

Raven Jackson

Raven Jackson star-alt star-alt star-alt star-alt star-alt

"Very nice environment, wonderful staff. However the wait was extremely long...."

6 years ago

Google review

Tina GRoom

Tina GRoom star-alt star-alt star-alt star-alt star-alt

"Whenever we buy used Toyota's we have gone elsewhere bc the customer service up here isn't the greatest.....however when I bought my truck, I purchased it here so I could get my oil changes done. After my purchase, the service was great...."

6 years ago

Melissa McFann

Melissa McFann star-alt star-alt star-alt star-alt star-alt

"Went in for an oil change that I thought was covered, cars all done and cashier say that will be $86 should have been explained before work was done"

6 years ago

Google review

Francy

Francy star-alt star-alt star-alt star-alt star-alt

"Nice salesman."

6 years ago

Google review

May May

May May star-alt star-alt star-alt star-alt star-alt

"Eh"

7 years ago

Google review

Paula Sikes

Paula Sikes star-alt star-alt star-alt star-alt star-alt

"Found the truck we wanted and a very helpful sales rep. Brandon Smith. Although we like the truck and the sales rep. we cannot say the same for the rest of the purchase process. Typical running back and forth repeatedly to play "let's make a deal" and a lot of fast talking by managers and finance. It took over 5 hours to get things settled and by then we we..." Read more

7 years ago

Google review

Paula Sikes

Paula Sikes star-alt star-alt star-alt star-alt star-alt

"Found the truck we wanted and a very helpful sales rep. Brandon Smith. Although we like the truck and the sales rep. we cannot say the same for the rest of the purchase process. Typical running back and forth repeatedly to play "let's make a deal" and a lot of fast talking by managers and finance. It took over 5 hours to get things settled and by then we wer..." Read more

7 years ago

Google review

James H.

James H. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"So apparently valley hi is working out process problems...signs and so on... So the trip took longer then expected...

The positive is that the service advisor apologized for the delay and asked for ideas on how he could help change the process..

Balls in valley hi court now lets see what they do"

7 years ago

빅토빌예수마음교회Heart of Christ Church

빅토빌예수마음교회Heart of Christ Church star-alt star-alt star-alt star-alt star-alt

"Location "

7 years ago

Google review

빅토빌예수마음교회Heart of Christ Church

빅토빌예수마음교회Heart of Christ Church star-alt star-alt star-alt star-alt star-alt

"Location"

7 years ago

Google review

Tony Kalumbang

Tony Kalumbang star-alt star-alt star-alt star-alt star-alt

"Everything just fine, only from the car service/inspection, I wasn't sure because I don't feel any different at all, and I saw cars came out from the service and include my car were didn't wash at all"

7 years ago

Google review

John Pace

John Pace star-alt star-alt star-alt star-alt star-alt

"Can't seem to get my truck after service waiting 15 min so far and just havemy paperwork back so they can find my keys"

8 years ago

Google review

judy Arlotti

judy Arlotti star-alt star-alt star-alt star-alt star-alt

"We took our new Tundra in because of a check engine light. Turned out to be the gas cap! Everyone there was very polite and helpful. Judy Arlotti"

8 years ago

Google review

Nate

Nate star-alt star-alt star-alt star-alt star-alt

"(Made up for bad experience) Seller comes out and wants to know what our range was and kept peppering. Let him know we were looking for something around 12k, around 200 a month. He said he couldn't help and left. Bro I just left the dealership years ago with the car we drove in for 221 a month. Toyota lost a customer Update: I came back against my better j..." Read more

8 years ago

Google review

Nate

Nate star-alt star-alt star-alt star-alt star-alt

"(Made up for bad experience) Seller comes out and wants to know what our range was and kept peppering. Let him know we were looking for something around 12k, around 200 a month. He said he couldn't help and left. Bro I just left the dealership years ago with the car we drove in for 221 a month. Toyota lost a customer Update: I came back against my better ju..." Read more

8 years ago

Google review

Cathy Ramirez

Cathy Ramirez star-alt star-alt star-alt star-alt star-alt

"Was there two days in a row the service was great thank you Jim"

8 years ago

Google review

Letty A.

Letty A. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Wow.... This place has improved a lot. The employees are more attentive to the customers need. I went in for an oil change I only come to this place (when I'm too lazy) to go to Ontario but today I was really surprised at their service. They were friendly, fast, not pushy (meaning that they did not tell me My car needed extra stuff...) Overall I was happ..." Read more

8 years ago

Floyd Buckley

Floyd Buckley star-alt star-alt star-alt star-alt star-alt

"Be careful if you are buying a "Pre-owned" vehicle from this dealer. I made the mistake of not asking enough questions. I bought a "pre-owned" vehicle just two years old. I paid a great deal of money to have fancy alarm system activated. After I signed all the paper work and got ready to leave did I find they only had one key to the vehicle. I ask about anot..." Read more

11 years ago

Google review

Floyd Buckley

Floyd Buckley star-alt star-alt star-alt star-alt star-alt

"Be careful if you are buying a "Pre-owned" vehicle from this dealer. I made the mistake of not asking enough questions. I bought a "pre-owned" vehicle just two years old. I paid a great deal of money to have fancy alarm system activated. After I signed all the paper work and got ready to leave did I find they only had one key to the vehicle. I ask about anot..." Read more

11 years ago

Google review