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www1.intouchlink.com Reviews & Testimonials

4.7 (92)

Reviews: 92


5
73%
4
25%
3
2%
2
0%
1
0%

98% of customers would recommend www1.intouchlink.com

  Showing 4 star reviews only  

Patricia star-alt star-alt star-alt star-alt star-alt Verified customer

Administrative Assistant, Catherine Place, Canada

"I was hesitant to use this program/app due to instructions being too quick and vague. I work in a very busy place and wanted to be able to access answers quickly on my own time via booklet or online website. I am very computer literate but not very patient and thinking that support would take long to get back to me, I wasn't looking forward..." Read more

2 years ago

Natalie C. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, Autumnwood Mature Lifestyle Communities

"Staff is always willing to help. Interface is easy to use and provides lots of options. It's easy to use and has multiple uses. Interfaced is simple and it allows us to do many things."

3 years ago

Fatima U. star-alt star-alt star-alt star-alt star-alt

Receptionist, Scarborough Retirement

"Images are very colourful, texts are big"

3 years ago

Joseph C. star-alt star-alt star-alt star-alt star-alt

Office Lead, Niagara Region

"User interface is easy for those who are not tech savvy. There are many customizeable options. Family portal is also an asset."

3 years ago

Pamela R. star-alt star-alt star-alt star-alt star-alt

Executive Director , Caressant Care

"Great product , easy to use and user friendly"

3 years ago

Karen C. star-alt star-alt star-alt star-alt star-alt

Activity Coordinator, The Amberwood Suites

"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"

3 years ago

Tanya P. star-alt star-alt star-alt star-alt star-alt

Director of Operations, St. Elizabeth Village

"The customer service is excellent, they will always lend a hand. We utilize this most to share information via TV for our residents. It is a great way to communicate day to day info and keep people informed and spirits lifted."

3 years ago

Catherine C. star-alt star-alt star-alt star-alt star-alt

Director of Communications, The Berkeley

"We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary). We have not taken full advantage of this software and know that it can be very beneficial in more ways than those we utilize at present."

7 years ago

Kandie-Rae B. star-alt star-alt star-alt star-alt star-alt

Manager Fitness and Recreation, Chelsey Park Retirement Community

"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from hand written to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation department has even mastere..." Read more

7 years ago

stella C. star-alt star-alt star-alt star-alt star-alt

receptionist, The Berkeley

"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the syste..." Read more

7 years ago

Kathy R. star-alt star-alt star-alt star-alt star-alt

Lifestyle Director, The Berekeley

"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find our..." Read more

7 years ago

mary l. star-alt star-alt star-alt star-alt star-alt

Life Enrichment Manager, Hazelton Place Retirement Residence

"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."

7 years ago

Debbie K. star-alt star-alt star-alt star-alt star-alt

Administrative Clerk, Niagara Ina Grafton Gage Village

"This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If..." Read more

7 years ago

Heidi R. star-alt star-alt star-alt star-alt star-alt

Resident Services Director, River Road Retirement Residence

"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceryn is excellent with support when needed and her responses are quick and informative."

7 years ago

Tracey R. star-alt star-alt star-alt star-alt star-alt

Activity Director, Branchwater Village Assisted & Independent Living Facility

"We love it! There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased! Customer service has went above & beyond to help us anytime & every time we are in need of anything!"

7 years ago

Debbie K. star-alt star-alt star-alt star-alt star-alt

"This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If..." Read more

7 years ago

Kathy R. star-alt star-alt star-alt star-alt star-alt

"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find our..." Read more

7 years ago

stella C. star-alt star-alt star-alt star-alt star-alt

"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the syste..." Read more

7 years ago

mary l. star-alt star-alt star-alt star-alt star-alt

"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."

7 years ago

Kandie-Rae B. star-alt star-alt star-alt star-alt star-alt

"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from hand written to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation department has even mastered..." Read more

7 years ago

Catherine C. star-alt star-alt star-alt star-alt star-alt

"We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary). We have not taken full advantage of this software and know that it can be very beneficial in more ways than those we utilize at present."

7 years ago

Heidi R. star-alt star-alt star-alt star-alt star-alt

"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceryn is excellent with support when needed and her responses are quick and informative."

7 years ago

Tracey R. star-alt star-alt star-alt star-alt star-alt

"We love it! There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased! Customer service has went above & beyond to help us anytime & every time we are in need of anything!"

7 years ago