9 1 1 Appliance Reviews & Testimonials

3.9 (79)

Reviews: 79


5
67%
4
8%
3
0%
2
0%
1
25%

75% of customers would recommend 9 1 1 Appliance

Katherine C.

Katherine C. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"My first positive Yelp review! Day after Thanksgiving, my fridge broken and I was facing a left-overs-emergency. The 9-1-1 Appliance technician arrived early, immediately spotted the issue, made the repair quickly, and seemed like an all-around good guy."

10 years ago

matt m.

matt m. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more

10 years ago

matt m.

matt m. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more

10 years ago

Kelly S.

Kelly S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more

10 years ago

Kelly S.

Kelly S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more

10 years ago

Kelly S.

Kelly S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use these guys..." Read more

10 years ago

Denise S.

Denise S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I recently hit a home run with a handyman (found on yelp) and have the best auto mechanic - so as a single gal without mechanical know-how, I feel blessed to have selected 911 Appliance to complete my trifecta of repair awesomeness.I was scheduled for a service call quickly (no one likes laundry piling up) and their service call charge was reasonable...." Read more

10 years ago

Denise S.

Denise S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I recently hit a home run with a handyman (found on yelp) and have the best auto mechanic - so as a single gal without mechanical know-how, I feel blessed to have selected 911 Appliance to complete my trifecta of repair awesomeness. I was scheduled for a service call quickly (no one likes laundry piling up) and their service call charge was reasonable. Abrah..." Read more

10 years ago

Matt And Carrie H.

Matt And Carrie H. star-alt star-alt star-alt star-alt star-alt

Clairemont, San Diego, CA

"Found them on Angie's list.  Scheduling was easy and they came out quickly to look at our refrigerator.  They were extremely friendly, helpful and knowledge and corrected our problem easily at no additional charge beyond the initial fee. Great job!"

11 years ago

Matt And Carrie H.

Matt And Carrie H. star-alt star-alt star-alt star-alt star-alt

Clairemont, San Diego, CA

"Found them on Angie's list.  Scheduling was easy and they came out quickly to look at our refrigerator.  They were extremely friendly, helpful and knowledge and corrected our problem easily at no additional charge beyond the initial fee. Great job!"

11 years ago

Laurie B.

Laurie B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed.  I have used them 3 times now and they get 5 stars easily.  Each time I called, we got an appointment the very same day.  Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

Laurie B.

Laurie B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed.  I have used them 3 times now and they get 5 stars easily.  Each time I called, we got an appointment the very same day.  Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

L B.

L B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed. I have used them 3 times now and they get 5 stars easily. Each time I called, we got an appointment the very same day. Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

Heather K.

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and  honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

11 years ago

Heather K.

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and  honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

11 years ago

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

11 years ago

Terry M.

Terry M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"My refrigerator died and sat for a few days before I decided what to do about it! The freezer appeared to be working fine. I checked Yelp and found 911 Appliance. These guys are great! I made an appointment online in the morning, got a call back in an hour setting the time, Anthony and (sorry didn't get his name) knocked on the door 45 minutes early! He walk..." Read more

11 years ago

Terry M.

Terry M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"My refrigerator died and sat for a few days before I decided what to do about it! The freezer appeared to be working fine. I checked Yelp and found 911 Appliance. These guys are great! I made an appointment online in the morning, got a call back in an hour setting the time, Anthony and (sorry didn't get his name) knocked on the door 45 minutes early! He walk..." Read more

11 years ago

John D.

John D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Called this company and left a message for a callback and didn't get one.  Called again a little later, person answering doesn't apologize for not calling back at all.  Person asked what the problem was and then advised they do not repair tankless water heaters.  Great.  Do you think it would have been helpful if you had called back to let me know?  How abou..." Read more

11 years ago

John D.

John D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Called this company and left a message for a callback and didn't get one.  Called again a little later, person answering doesn't apologize for not calling back at all.  Person asked what the problem was and then advised they do not repair tankless water heaters.  Great.  Do you think it would have been helpful if you had called back to let me know?  How abou..." Read more

11 years ago

Shaun P. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"This year (2012) we had techs from 911 Appliance out twice. Once was for dishwasher that wasn't drying. They ended up remving and reinstalling a part I had replaced. Somehow that did the trick and was only charged $40. Another time fridge wasn't getting called. They had to recharge freon for $180, but gave me $30 discount cause we had earlier work done o..." Read more

12 years ago

Derek D.

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company.  Called in the morning, and got an appointment time for that same day.  Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did.The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they an..." Read more

12 years ago

Derek D.

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company.  Called in the morning, and got an appointment time for that same day.  Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did.The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they an..." Read more

12 years ago

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company. Called in the morning, and got an appointment time for that same day. Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did. The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they answered..." Read more

12 years ago

Colin W.

Colin W. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so..." Read more

12 years ago