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Jason Watt
"I used this firm to pursue negligence case against morton fraser and premier garentee for placing me in unsafe property and mis sold property. They took over 3 years and covered up the use of fake deed of conditions morton fraser said were fine. Ross Webb and leona edinburgh office were lawyers used. My legal insurer das is investigating how they managed to..." Read more
4 years ago
Ciara Duffy
"I am a mortgage broker and placed a remortgage case with NatWest for one of my clients. Aberdein Considine were instructed by the lender to carry out the legal on the remortgage. The problem is that they are doing nothing. They have had the mortgage offer for 10 weeks and the client hasn't completed. They do not answer the phone or emails. My client has had..." Read more
4 years ago
Kyle
"AVOID AT ALL COSTS. Currently completing a straight forward re-mortgage with this company. It was supposed to complete one week ago, no sign of completion. Tried calling, no answer. Tried emailing everyday, no response. A complete shambles of a company with zero customer service! If your lender have placed you with this company ask to change solicitors to sa..." Read more
4 years ago
Jie Tong
"This is the ONLY agency asking us to have "mortgage in principle" before allowing us to view a property. The mortgage adviser took very detailed personal information, including bank details, then disappeared. Avoid!"
4 years ago
Mr King
"I am currently remortgaging and the bank is using Aberdein and Considine's Newcastle branch. My advice is send an email to them and call them before you use their services. When neither gets answered you will get an idea of what the next few months of your life will be like. Only 2 of my emails from at least 10 have been answered and these were by people not..." Read more
4 years ago
Lucy Warner
"I am a current client of Aberdein Considine. The customer service is awful. I am going through a simple remortgage that they were instructed on back in January. no body answers the phone. It just rings out. instant message agents are unhelpful. Email is the only form of contact that I have been given with no success. I would not recommend that anyone use the..." Read more
4 years ago
Mark Wilkinson
"Remortgaged our property to NatWest and Aberdein Considine were provided as part of the free legal services packages.I have bought several properties and also remortgaged quote a few and I can safely say that that this is the worst company I have ever used.We started the process 4 months early so that the mortgage would be sorted before our fixed rate deal e..." Read more
4 years ago
A Fotheringham
"Been trying to get them to complete on my re-mortgage since Nov 21. They fail to stay in touch, fail to respond to emails, failed to chase my bank for a redemption statement, didn't notice when said redemption statement was wrong, failed to then complete on the second attempt and we are now almost May with my remortgage still not completed. So far they hav..." Read more
4 years ago
Yorkshire traveler
"Aberdeen Considine are just useless at Remortgage communication, completion and use of technology to advance mortgages.Snail mail which never arrived resulted in severe delays and then just a complete lack of communication despite prompts meant we could not complete our Remortgage in the timescale required which resulted in costs we had to bear and no apolog..." Read more
4 years ago
p8u8e
"Been renting from Aberdein Considine for a year now. They are very slow at maintenance requests leaving us without a fridge for over 3 weeks and unable to repair a tumble dryer for a year. They have very poor communication skills."
4 years ago
John Vallance
"I am still waiting for this firm to send me the four figure balance from my remortgage which completed on 2nd March. It is now 6th April. I have chased this in writing on multiple occasions. The firm's response has been to simply ignore my correspondence over the past three or so weeks."
4 years ago
DJ
"Awful, awful company to deal with. Got lumbered with them by the mortgage lender when I remortgaged.Communication is appalling. They were so slow and wasted so much time.Avoid this company if you can."
4 years ago
John Hall
"Simple Re-mortgage: me buying my brother out of a property we owned jointly freehold, has dragged on for nearly 5 months (Still not sorted) dealing with them is a total nightmare, it would put me off a mortgage providers product knowing that they work with this solicitor. They are totally useless and don't respond to emails or return calls from my brother so..." Read more
4 years ago
Gill Hobbs
"Default conveyer for my remortgage. No communication whatsoever - I was constantly chasing them. Missed my original completion date as they sat on the paperwork for weeks. Long process. Surplice monies was supposed to be sent to me via chaps on completion date as requested, however after I managed to get through to them 3 days later as they do not pick up th..." Read more
4 years ago
Vaibhav Waghani
"Trust me!!! They do not care..Nat west chose them to be a default conveyancer and it became nightmare for me. for 2 months they had all the documents still not decided to start work until Last day when my existing lenders deal finishes. Now they will not complete on time and it will cost me with higher interests rates. Next email to legal ombudsman. Hopefull..." Read more
4 years ago
Ian Mclennan
"Current victim of theirs, they prefer the term “client”. Buying a flat through them, entry date was yesterday. They hounded me for weeks for my mortgage details. Turned out the bank couldn’t issue them because the seller didn’t want to pay for an updated home report. This went on for over a month. Last Wednesday I threatened to withdraw my offer if it wasn’t..." Read more
4 years ago
AJ
"Worst remortgage I’ve ever experienced and I have conducted dozens in my career. Very rude conveyancers, long time frames and complete lack of consideration. Once they get paid their commission they will leave you hanging high and dry. I hope they go bankrupt for how they dealt with my case. The worst of the worst of the worst."
4 years ago
JD
"These people are absolute scum. They robbed my Parent's estate and handed control of it to an estranged sister. Ryan Fox, the Partner, is one of the most dishonest individuals I have ever encountered.They achieved an illegal eviction of myself by lying to a court that they had paid all the bills. I am still trying to obtain the £1800 they effectively stole.A..." Read more
4 years ago
Dominic
"Spent 3 hours travelling to view a flat. Showed my interested via email like advised. Heard nothing back. Called the centre & they said they would get back to me, still nothing after a month. Emailed as well. Worst communication I’ve ever had with an estate agent!"
4 years ago
Div Wilson
"Was selling my flat through this company. Was quoted a price I agreed to complete sale then invoiced with hundreds of pounds Extra charged. Constantly had to chase them for updates. Was advised they would conduct viewings ended up my wife and I doing this as well. Couldn't find my keys for the buyer. Would give zero stars if possible. Avoid at all costs you..." Read more
4 years ago
Euan Smith
"Terrible, had to call 3 different numbers before someone could help me with some forms. They sent a welcome pack in the post which never arrived, so I had to chase them for an email copy (not sure why they didn't do that in the first place). Took them forever to send the next lot of forms so now I will have to pay second property stamp duty all because they..." Read more
4 years ago
michael “Dan” carroll
"They are awful. Exceptionally slow for basic transactions (and BEWARE they make time-consuming omissions), communication is particularly lacking - their website has lots of flashy soundbites: "Our aim is to respond to all emails within 3 working hours" however the reality is that it took them 30 DAYS to respond to my email and, even then, it was not an answ..." Read more
4 years ago
Raymond Stone
"Current employer uses them for pension scheme. Part of that is a review of other pensions, they started that then simply stopped replying or contacting me at all. now about 18 months into this with nothing, complained a month ago, was told someone would contact me, noone did"
4 years ago
Declan
"If I could rate less than 1 star I would. Avoid renting a property with this lot at absolutely all costs. Property was a mess when moving in, all cupboards filled with previous tenants crap.. broken vases, light shades, dirty duvets, dirty cutlery and even sex toys. This didn't seem like an issue to them. Left with a leaking roof for over 6 months. Had to ta..." Read more
4 years ago
"DO NOT USE THIS COMPANY. We were allocated them as part of a remortgage from Skipton. They never answer the phone, don't respond to emails and it seems, couldn't care less. if i could give them zero stars i would."
4 years ago