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KAYLEA KIDD
"We rented a flat from Aberdein Considine and it was a nightmare. Everything seemed fine for the first month. We started to have a major mould issue, that was causing health issues. We understood it was a pandemic, however this was a major repair. There was a lack of communication from Aberdein Considine and many attempts to avoid repairing the issue. It took..." Read more
4 years ago
Sfm
"As an update on my review. I received and email back for AC and they will reimburse us with the failed delivery cost. That's what we were requesting and we have got it so we are pleased with the result. I truthfully don't know where to start but I will try. As with all my reviews they are 100% factual and honest. Sale of our property went well and sold qu..." Read more
4 years ago
AS
"Terrible service from start to finish. Firstly, the advice from their in-house mortgage advisor was misleading and geared solely to him receiving commission, even going so far as to lie to us about our eligibility in getting a mortgage from another lender not associated with the firm. Secondly, after deciding to proceed with using their solicitor only we s..." Read more
4 years ago
Martin
"Absolutely incompetent company,lost paperwork 3 times now,got wrong redemption figure, total mess remortgage now 3 months late, do not use these morons"
4 years ago
Lisa
"Very poor experience using Aberdein Considine to purchase a property. Left waiting for weeks without an update on progress. Everything left to the last minute which made the week before my move very stressful, despite the fact I had checked numerous times that they needed no more paperwork. Turns out they did with 4 days to go!! Emails and calls remained u..." Read more
4 years ago
Bec Parker
"Do not use this company. Can’t imagine what they have won awards for, but it certainly isn’t customer service. They do not reply, they are slow to do anything. They have held onto my remortgage money for over 13 days now until I chased and they’re sending my a cheque via second class post?! Convenient for you to get the interest from my money? Avoid these..." Read more
4 years ago
Joan Dawson
"Got too big and agree with the other comments made. Too many people dealing with things and not anyone in particular knowing what their right hand is doing. Wouldn’t recommend them."
4 years ago
Sara
"Sold our flat and bought a house with Aberdein Considine, and initially they were great. They got the advert on quickly, photos looked good, booked viewings within a week and sold at a price we were happy with. The service from their mortgage advisor was excellent also. However, once they’d secured their commission, the service deteriorated quickly. As thi..." Read more
4 years ago
John Martin
"Absolute shambles of a company. They have been due me a balance of about £600 now for six weeks. So far they have seemingly sent out two cheques which have both have been lost in the post . They offered me a bank transfer but it was going to cost £42 for this which I think is outrageous after the experience I have had with them. So after agreeing to waive th..." Read more
4 years ago
May
"Awful experience! when I moved in from another country, they just gave me the keys and no indication about how to manage electricity and gas even if i asked so I didn't have anything for one week, i had to sort it by myself (Boiler didn't work,...) Check in report was done briefly where everything was brand new and super clean (and it was not...) instead of..." Read more
4 years ago
RJW
"Terrible experience in remortgaging. I would rather pay for my own solicitor than take the free legals my provider offered if they were to suggest AC again. Nothing but stress, delays, confusion, and costs for us. Appalling from a large company. Avoid."
4 years ago
Lynne Robertson
"Shocking service from AC. Please avoid them at all costs. Terrible communication. Utter lack of professionalism from the start. If costs a little more to use someone else- do it. They really are cowboys"
4 years ago
Helen Bourne
"MISSING £200000.00 - was released 10days ago by the building society. Sent a cheque after 9 days but told me it had been sent 8 days earlier however date on cheque said otherwise so this was a lie. In the meantime I had called and paid for the money to be transferred immediately - 3 days later - still waiting! Holding onto a clients money is illegal. Whe..." Read more
4 years ago
John Riley
"@AbdnConsidine Apourling customer service If you dont mind this and being spoken to like cr@p then this is the company for you, else stay well clear and use a company that cares about their customer service. Also they don't deliver on their promises. STAY WELL CLEAR!!!!"
4 years ago
Dinesh Gor
"I am mortgage broker and referred a case to them, I spoke to their manager BEN, this guy have no clue on what is going on. I don't know why the review has no negative star and need minimum 1 star as minimum (I would love to give them minus 10 star if available negative scoring). This company has no sense of business, a simple re-mortgage case was stretched 3..." Read more
4 years ago
Pete
"Atrocious. PLEASE AVOID!!! Dear Aberdein Considine, in dealing with my remortgaging application, your service was WORSE THAN atrocious! By mid June, I had to chase up the mortgage by myself with the new bank, who told me that an offer had been made on the 8th of May and that it was with my solicitors (you!). However, your team sat on this for over a month. W..." Read more
4 years ago
Ellie
"Awful service - moved into a new flat in Edinburgh, thy were happy to let us move into the property without it being cleaned - human faeces on toilet still, hair embedded in carpets, food on kitchen surfaces. Bedroom drawers & blinds broken as well as old hoover, bedroom mattresses insufficient and old, the list goes on. We complained immediately, it wasn't..." Read more
4 years ago
Phil Picton
"We were allocated this lot as part of a remortgage package. This simple remortgage has taken over 4 months. I was asked for further documentation which I duly sent the same day... I followed with a phone to check it was sufficient 4 days later and they confirmed it was and told me that it had been forwarded to the completion team and I would here something..." Read more
5 years ago
Sarah
"Literally the most staggering conduct by this firm I’ve ever seen!!! AVOID AVOID AVOID they conveniently lose paperwork, never respond, don’t pick up the phone, a simple remortgage has now taking 2 months and they have achieved absolutely nothing. I am unfortunately stuck with them as they were the free conveyancers with my mortgage product. Believe me,..." Read more
5 years ago
Raymond Stone
"Current employer uses them for pension scheme. Part of that is a review of other pensions, they started that then simply stopped replying or contacting me at all. now about 18 months into this with nothing, complained a month ago, was told someone would contact me, noone did"
5 years ago
KAYLEA KIDD
"We rented a flat from Aberdein Considine and it was a nightmare. Everything seemed fine for the first month. We started to have a major mould issue, that was causing health issues. We understood it was a pandemic, however this was a major repair. There was a lack of communication from Aberdein Considine and many attempts to avoid repairing the issue. It took..." Read more
5 years ago
Sfm
"As an update on my review. I received and email back for AC and they will reimburse us with the failed delivery cost. That's what we were requesting and we have got it so we are pleased with the result. I truthfully don't know where to start but I will try. As with all my reviews they are 100% factual and honest. Sale of our property went well and sold qu..." Read more
5 years ago
AS
"Terrible service from start to finish. Firstly, the advice from their in-house mortgage advisor was misleading and geared solely to him receiving commission, even going so far as to lie to us about our eligibility in getting a mortgage from another lender not associated with the firm. Secondly, after deciding to proceed with using their solicitor only we s..." Read more
5 years ago
Martin
"Absolutely incompetent company,lost paperwork 3 times now,got wrong redemption figure, total mess remortgage now 3 months late, do not use these morons"
5 years ago
"Having just moved from England to Scotland I rented a property managed by Aberdein Considine. As independent estate agents are not regulated by the council (my daughter rents through PKC and never had any issues with the flat or the landlord) agency really has no interest if the rental property is in a suitable condition to be rented out or not. Maintenance..." Read more
4 years ago