Alterations.com Reviews & Testimonials

4.7 (589)

Reviews: 589


5
83%
4
12%
3
3%
2
1%
1
2%

95% of customers would recommend Alterations.com

Mish C.

Mish C. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"They did a fantastic job, and had my rush alteration done two days earlier than anticipated. And they were so nice and sweet. They even took out sequins, by hand, and to bring my dress in. The dress looks perfect now. Could not have asked for a better experience. Will definitely be back."

12 years ago

Yolanda L.

Yolanda L. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"ALTERATIONS MASTER IS THE BEST!!! This is the best tailoring experience I've ever had and will definitely use them again. They are located on the second floor of an office building so you won't see the storefront from the street. My dearest friend gave me a ball gown she wasn't going to wear again for a holiday party I was attending on Friday (it was..." Read more

12 years ago

Jim R.

Jim R. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Amazing place. Great service. I will be back for all my tailoring needs."

12 years ago

Alexander L. star-alt star-alt star-alt star-alt star-alt

BELLE MEAD, NJ

"Amazing work done by JD! He is always able to make alterations until the clothing is perfect. Moreover, he values his customers and does not make unnecessary suggestions. Highly recommended"

12 years ago

Brad H.

Brad H. star-alt star-alt star-alt star-alt star-alt

Nashville, TN

"This is what it is: a reliable tailor service.  I had some shirts adjusted here to test the waters and was very pleased with the experience.  I appreciate that you can schedule appointments online but that they are also flexible if you call and speak to someone over the phone.  The employees are polite and the business model appears to be very well organized..." Read more

12 years ago

E T. star-alt star-alt star-alt star-alt star-alt

New York, NY

"If you want a place you can count on for alterations, look no further Alterations Master! J.D. has come to my rescue for alternations on bridesmaid dresses and most recently red carpet/designer dresses. It was the most OUTSTANDING service that I received on a Saturday night that prompted this 5 star review. 30 minutes before the shop was set to close I calle..." Read more

12 years ago

Ryan J.

Ryan J. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are pretty boss. They keep in touch with you if issues arise and are pretty responsive via email. They also do really excellent work."

12 years ago

Ryan J. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are pretty boss. They keep in touch with you if issues arise and are pretty responsive via email. They also do really excellent work."

12 years ago

Sarah V.

Sarah V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I had last minute issues with my wedding dress 3 weeks before my wedding and was searching for a tailor I can trust. A friend of mine who owns a wedding dress boutique recommended Alterations Master saying that she sends all of her brides to them. They took exceptional care of me from the moment I walked in the door. They fit me in as a walk in during a busy..." Read more

12 years ago

Sarah V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I had last minute issues with my wedding dress 3 weeks before my wedding and was searching for a tailor I can trust. A friend of mine who owns a wedding dress boutique recommended Alterations Master saying that she sends all of her brides to them. They took exceptional care of me from the moment I walked in the door. They fit me in as a walk in during a busy..." Read more

12 years ago

Sean B.

Sean B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They really came through for me in a pinch. Dropped of a suit to be altered and had it back in 24 hours. Very happy with the work and I will certainly be back."

12 years ago

Sean B.

Sean B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They really came through for me in a pinch. Dropped of a suit to be altered and had it back in 24 hours. Very happy with the work and I will certainly be back."

12 years ago

Phil S.

Phil S. star-alt star-alt star-alt star-alt star-alt

LONG ISLAND CITY, NY

"I have been coming to Alterations Master for the year or two and have never had a problem. Once I had them hem pants and 2 weeks later decided they were a bit too long so I took them back and they realtered at no charge (but i did tip the guy). I am usually in and out within 15 minutes or so and all the employees are very nice. Customer service is great as t..." Read more

12 years ago

Phil S.

Phil S. star-alt star-alt star-alt star-alt star-alt

LONG ISLAND CITY, NY

"I have been coming to Alterations Master for the year or two and have never had a problem. Once I had them hem pants and 2 weeks later decided they were a bit too long so I took them back and they realtered at no charge (but i did tip the guy). I am usually in and out within 15 minutes or so and all the employees are very nice. Customer service is great as t..." Read more

12 years ago

Vincent W.

Vincent W. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"This is my first experience with Alteration Masters, I was very unimpressed at first, but I must say the customer service is amazing, they truly strive to ensure you are satisfied and helps you throughout the entire process. I will gladly come back again when I need additional alterations."

12 years ago

Vincent W.

Vincent W. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"This is my first experience with Alteration Masters, I was very unimpressed at first, but I must say the customer service is amazing, they truly strive to ensure you are satisfied and helps you throughout the entire process. I will gladly come back again when I need additional alterations."

12 years ago

Jason W.

Jason W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop.  While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well.  Shoulders were too loose, hem was too tig..." Read more

12 years ago

Jason W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop. While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well. Shoulders were too loose, hem was too tig..." Read more

12 years ago

Jackie C.

Jackie C. star-alt star-alt star-alt star-alt star-alt

Bronx, NY

"I came back to this place after two years to alter a bridesmaid dress (which they've altered before) into a cocktail dress. The tailor, JD, consulted with me very nicely and professionally. He is simply the BEST! I needed my dress in 4 days and they made it possible! I am soooo HAPPY with how my dress came out! It fits so beautifully and they hemmed the bott..." Read more

12 years ago

Jackie C.

Jackie C. star-alt star-alt star-alt star-alt star-alt

Bronx, NY

"I came back to this place after two years to alter a bridesmaid dress (which they've altered before) into a cocktail dress. The tailor, JD, consulted with me very nicely and professionally. He is simply the BEST! I needed my dress in 4 days and they made it possible! I am soooo HAPPY with how my dress came out! It fits so beautifully and they hemmed the bott..." Read more

12 years ago

Michelle W.

Michelle W. star-alt star-alt star-alt star-alt star-alt

Dumont, NJ

"I am shocked that there are so many positive reviews.  Why have an online scheduling site if you pay no attention to appointment times?  I made a 1:30 appointment and arrived at 1:30.  There were a line of people waiting for their earlier appointments that had not been helped.  I was told to take a seat and then was ignored for another half hour.  Nothing se..." Read more

12 years ago

Michelle W. star-alt star-alt star-alt star-alt star-alt

Dumont, NJ

"I am shocked that there are so many positive reviews. Why have an online scheduling site if you pay no attention to appointment times? I made a 1:30 appointment and arrived at 1:30. There were a line of people waiting for their earlier appointments that had not been helped. I was told to take a seat and then was ignored for another half hour. Nothing se..." Read more

12 years ago

Diamond S.

Diamond S. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I thought this place was fantastic! It exceeded all my expectations. They did some of my work on the spot. Martin was incredibly helpful. I booked the appointment with him. He was very friendly and made me feel comfortable while bringing in the tailor to discuss my items. Having a private room to change and discuss my items was great! I also felt that their..." Read more

12 years ago

Diamond S.

Diamond S. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I thought this place was fantastic! It exceeded all my expectations. They did some of my work on the spot. Martin was incredibly helpful. I booked the appointment with him. He was very friendly and made me feel comfortable while bringing in the tailor to discuss my items. Having a private room to change and discuss my items was great! I also felt that their..." Read more

12 years ago

Sally C.

Sally C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This place is incredibly organized and professional. You book your appointments before you go in through an online scheduling system. Easy as pie. Even though I had to come back a couple times to get the dress perfect, they went the extra mile and really helped get it just right. They are very easy to work with and offer competitive prices. Don't forget t..." Read more

12 years ago