Alterations.com Reviews & Testimonials

4.7 (233)

Reviews: 233


5
84%
4
10%
3
3%
2
1%
1
3%

94% of customers would recommend Alterations.com

Andrew B.

Andrew B. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"I have gone to this tailor twice now and both times it has exceeded my expectations.The first time was when I purchased a very expensive pair of epaulete NY chinos. They only come in a 34" inseam so I needed to get them trimmed and hemmed and I did not trust any mom+pop with a $175 pair of pants. Looking online I found these guys with great revie..." Read more

11 years ago

Connor P.

Connor P. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I recently had a suit altered here, and I must say that I was thoroughly impressed with the skill & communication of the tailor. Usually, it's very difficult to find that kind of combination. I had previously been asking my local cleaners to alter garments, but the quality of work wasn't as good as Alterations Master. These guys have great hours (open on..." Read more

11 years ago

David L.

David L. star-alt star-alt star-alt star-alt star-alt

FOREST HILLS, NY

"It's true that the on-paper prices are somewhat expensive, but keep in mind:1) They charge per seem, which offers incredible transparency into their work;2) They have extensive discounts on Yelp and on their site (...although, I guess that makes pricing a bit less transparent.)However, I do have to say their business model is very impressive...." Read more

11 years ago

Adriana L.

Adriana L. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I ordered a custom-made wedding dress off of Etsy, but when it arrived, I discovered there were problems with both the fit and the construction.  Alterations Master has done a wonderful job of correcting these mistakes over the course of three fittings and making the dress fit beautifully.  They stuck to the quoted price they gave me up front, which was very..." Read more

11 years ago

Gene G.

Gene G. star-alt star-alt star-alt star-alt star-alt

HOWARD BEACH, NY

"PERFECTION!I found out on Thursday evening that I would be receiving a award on Saturday and would  be required to be in formal attire. I tried on my tuxedo which i had worn 4 years ago on my wedding day (which I was 30lbs heavier). Looking in the mirror I quickly realized that this was not going to be quick fix or take the waist in alteration, The whole..." Read more

11 years ago

Jasmine L.

Jasmine L. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"not cheap... received an email even though my alteration wasn't finished which led to a wasted trip. workmanship was ok."

11 years ago

Adam M.

Adam M. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Alterations Master Tailor Shop is more than just your local tailor. JD and the rest of the staff are extremely attentive to their customers and value customer loyalty above all else. Their 1 year guarantee on all alterations speaks to the quality of their work and the pride they take in what they do.The office looks hectic and maybe even unorganized..." Read more

11 years ago

Alyssa A.

Alyssa A. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Alterations Master Shop did a great job on me and my sister's bridesmaid dresses.  The staff was so nice that they gave us an extra discount with our yelp vouchers because they felt bad we had to come back a day later to pick up our dresses."

11 years ago

Junot F.

Junot F. star-alt star-alt star-alt star-alt star-alt

New York, NY

"My husband and I had two suits and three pairs of Diesel jeans altered here after losing weight over the last year.  Results were excellent!We found this place through Yelp and are so happy with the results.  JD helped us during our consultation and fittings.  They do amazing work there.  We liked that they had weekend hours.  It can be a little hect..." Read more

11 years ago

Kemper D.

Kemper D. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I had a great experience getting a tuxedo tailored here.  The tailor was nice, easy to work with, and everything was transparent and understandable.  When I tried on the tuxedo for the first time, the tailor wanted to do some more work to make it perfect, at no extra cost.  I was impressed.  They take their work seriously and do a great job."

11 years ago

V P.

V P. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Alteration Master is a great place to get your alterations done. They are truly committed to customer service and their 100% satisfaction guarantee. They have pride in their work and take their great reputation seriously and I respect that. This alone is a reason to trust them with the quality of their work. If something is even slightly off they are willing..." Read more

11 years ago

Danny D.

Danny D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"JD runs this place like a pro... I kept adding more to the workload, with a ridiculous timeline, and not only did the work come out fantastic, he did it all in time, at a reasonable price. They reduced in size, a suit jacket, 2 pants, a shirt, a leather jacket, and a wool trenchcoat. My stuff fits perfectly now! I highly recommend these guys, and will surely..." Read more

11 years ago

Katie F.

Katie F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Friendly, professional and super easy booking system. Hemmed my evening gown and sewed beading on perfectly, only wish is that it would be a little cheaper, but hey, it's midtown."

11 years ago

Brad H.

Brad H. star-alt star-alt star-alt star-alt star-alt

Nashville, TN

"This is what it is: a reliable tailor service.  I had some shirts adjusted here to test the waters and was very pleased with the experience.  I appreciate that you can schedule appointments online but that they are also flexible if you call and speak to someone over the phone.  The employees are polite and the business model appears to be very well organized..." Read more

11 years ago

Ryan J.

Ryan J. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are pretty boss. They keep in touch with you if issues arise and are pretty responsive via email. They also do really excellent work."

12 years ago

Sarah V.

Sarah V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I had last minute issues with my wedding dress 3 weeks before my wedding and was searching for a tailor I can trust. A friend of mine who owns a wedding dress boutique recommended Alterations Master saying that she sends all of her brides to them. They took exceptional care of me from the moment I walked in the door. They fit me in as a walk in during a busy..." Read more

12 years ago

Sean B.

Sean B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They really came through for me in a pinch. Dropped of a suit to be altered and had it back in 24 hours. Very happy with the work and I will certainly be back."

12 years ago

Vincent W.

Vincent W. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"This is my first experience with Alteration Masters, I was very unimpressed at first, but I must say the customer service is amazing, they truly strive to ensure you are satisfied and helps you throughout the entire process. I will gladly come back again when I need additional alterations."

12 years ago

Jason W.

Jason W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop.  While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well.  Shoulders were too loose, hem was too tig..." Read more

12 years ago

Jackie C.

Jackie C. star-alt star-alt star-alt star-alt star-alt

Bronx, NY

"I came back to this place after two years to alter a bridesmaid dress (which they've altered before) into a cocktail dress. The tailor, JD, consulted with me very nicely and professionally. He is simply the BEST! I needed my dress in 4 days and they made it possible! I am soooo HAPPY with how my dress came out! It fits so beautifully and they hemmed the bott..." Read more

12 years ago

Michelle W.

Michelle W. star-alt star-alt star-alt star-alt star-alt

Dumont, NJ

"I am shocked that there are so many positive reviews.  Why have an online scheduling site if you pay no attention to appointment times?  I made a 1:30 appointment and arrived at 1:30.  There were a line of people waiting for their earlier appointments that had not been helped.  I was told to take a seat and then was ignored for another half hour.  Nothing se..." Read more

12 years ago

Diamond S.

Diamond S. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I thought this place was fantastic! It exceeded all my expectations. They did some of my work on the spot. Martin was incredibly helpful. I booked the appointment with him. He was very friendly and made me feel comfortable while bringing in the tailor to discuss my items. Having a private room to change and discuss my items was great! I also felt that their..." Read more

12 years ago

Allison F.

Allison F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Absolutely wonderful.  I came here less than two weeks before my wedding with a wedding dress that had been very poorly altered by another supposedly good bridal tailor (review on that to come...).  I had almost given up hope on the dress because the dress still fit so poorly, and the first tailor I had gone to had convinced me that it was impossible to alte..." Read more

12 years ago

Shiva L.

Shiva L. star-alt star-alt star-alt star-alt star-alt

Rego Park, NY

"Just moved to NYC and I was on the hunt for a good tailor when I heard about Alterations master. Needed a suit that was way too big to be taken in and Alterations Master did the job. They are on the expensive end, but they pay attention to detail and do an outstanding job. My suit fit perfectly and they were able to rush it to me at no extra cost."

12 years ago

Grace Lee A.

Grace Lee A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I was looking for a local tailor close to my office and decided to try Alterations Master Tailor Shop to hem my new pants. It's located across the street from Ranch 1 on 46th street between 5th Ave and Madison Ave, and remember to bring a photo ID with you when entering the building because they wont let you through without it. You walk a flight of stairs to..." Read more

12 years ago