Alterations.com Reviews & Testimonials

4.7 (590)

Reviews: 590


5
83%
4
12%
3
3%
2
1%
1
2%

95% of customers would recommend Alterations.com

Dan K. star-alt star-alt star-alt star-alt star-alt

Charleston, SC

"Amazing service and job. They saved me when I was in a bind and needed a jacket retailored for a wedding and they did it incredibly well. They also went the extra effort to analyze what needed to be fixed and redid the sloppy job from a previous tailor. Couldn't be happier - only wished I had a tailor like this in Charleston."

6 years ago

Danny F.

Danny F. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I love the service and quality at Alterations.com. JD and his team have been there for my family and friends whenever we needed alterations or custom tailoring done. From alterations on suits to fitting t..." Read more

6 years ago

Danny F.

Danny F. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I love the service and quality at Alterations.com. JD and his team have been there for my family and friends whenever we needed alterations or custom tailoring done. From alterations on suits to fitting the bridal party, they've done everything to our satisfaction - keeping everyone looking sharp. This review is long overdue, thanks to everyone for your hel..." Read more

6 years ago

Mia H. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"These tailors did a great job with my two work pants, and I had a great experience throughout. They were very quick in their measurements when I dropped the pants off and made sure that everything was right when I came to pick them up. I also got a first-time discount. I love that they have a lifetime guarantee, and I will definitely be back if I need anyth..." Read more

6 years ago

Mia H. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"These tailors did a great job with my two work pants, and I had a great experience throughout. They were very quick in their measurements when I dropped the pants off and made sure that everything was right when I came to pick them up. I also got a first-time discount. I love that they have a lifetime guarantee, and I will definitely be back if I need anyth..." Read more

6 years ago

Samuel H.

Samuel H. star-alt star-alt star-alt star-alt star-alt

West Long Branch, NJ

"Had a unexpected potentially embarrassing rip in my pants (crotch area!) and came here to see if they can help. The man who greeted me was very friendly and even offered to give me a temporary fix free of charge! I opted for the permanent fix and happily paid him. Will definitely be returning here!"

6 years ago

DChipMunk [SSRB]

DChipMunk [SSRB] star-alt star-alt star-alt star-alt star-alt

"Very satisfied, a job well done accompanied by excellent service."

6 years ago

Google review

Lau R. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Called at 1130am, had a 12pm appointment. I believe it was the owner that helped me. Such a nice guy, spoke through pricing, was detailed in measuring. Had me in and out in less than an hour with 3 dresses (2 sizes in each). My dresses will be ready in 2 days. Which to me, is an incredible turn around time. Excited to see how they come out."

6 years ago

Hyuk L. star-alt star-alt star-alt star-alt star-alt

Radcliff, KY

"This place will dismantle one of the absolute suit jacket alteration rules: "You shouldn't alter the suit jacket shoulder at all." They can do a superb job altering the shoulder any way pleasing to you. They do better than Brooks shoulder and it's lifetime guarantee, which means they are confident about their performance: "Perfect fitting, time, and delivery..." Read more

6 years ago

Serena A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They did a great job on hemming a pair of jeans for me (keeping the original hem) and repairing a hole on a dress. Terrific customer service! Would highly recommend!"

6 years ago

Alex K.

Alex K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Great service with perfect results! Cant go wrong with JD. Making an appointment is effortless and results are great. Would recommend!"

6 years ago

Nora G.

Nora G. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"I'm so happy to post another review for this place. When I showed them that a previous repair I had them do started coming apart, they took my coat back to redo the work the right way AND offered to replace the old sleeve linings at no extra cost. JD, the owner, will bend over backwards to make sure you are satisfied with the service.  Not only did he make s..." Read more

6 years ago

M K.

M K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"How and why I was never aware of Alterations.com while I work few blocks away is beyond me, but better late than never, I am happy I found ..." Read more

6 years ago

Alain N.

Alain N. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I'm very happy with this organization's follow through as I was already happy with the quality of their work.  The owner reached out to me during his personal time in regards to a suit jacket that wasn't originally completed to entire 100pct satisfaction even though I was okay with accepting and paying for what I had gotten.  Even after I told him it..." Read more

6 years ago

Brian R. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Received expert consultation & service from one of the principals. He was a good host, very knowledgeable (of trends and styles) and warm. The rush option is so helpful as well. I fully recommend the service."

6 years ago

Janna B.

Janna B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"The service is excellent; I'm thrilled with the results. Even more, the conversation with Mark and Martin added to the pleasant experience. I'll definitely return for all my tailoring. Thank you!"

6 years ago

Jessica P.

Jessica P. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Excellent service. Easy to find, clean building, fast service. However, we did have to go back 2 times to finish the alteration but afterwards, everything looked great! I didn't get his name but he was professional and very friendly. Only caveat is that it's pretty pricy but I believe you get your money's worth with their lifetime guarantee. I would recommen..." Read more

6 years ago

Rob H.

Rob H. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"The employees are very courteous and the location is great. The fact it's done by hand is great but the only downside to that is you may have to go back more than once to get the finalized product properly measured. Will use again for sure."

6 years ago

Rob H. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"The employees are very courteous and the location is great. The fact it's done by hand is great but the only downside to that is you may have to go back more than once to get the finalized product properly measured. Will use again for sure."

6 years ago

Craig E. star-alt star-alt star-alt star-alt star-alt

Westport, CT

"Awesome, Service and craftsmanship. Wouldn't trust anybody else"

6 years ago

Craig E. star-alt star-alt star-alt star-alt star-alt

Westport, CT

"Awesome, Service and craftsmanship. Wouldn't trust anybody else"

6 years ago

Max W. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Excellent service for my wedding suits!! Three fittings, stayed late for the third the night before I headed out to California to get everything right. At that point, they were not making any more money given the lifetime guarantee for all alterations. They were just making sure I looked/felt good. Did two suits and a shirt. It's not cheap, but it's 100% w..." Read more

6 years ago

Max W. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Excellent service for my wedding suits!! Three fittings, stayed late for the third the night before I headed out to California to get everything right. At that point, they were not making any more money given the lifetime guarantee for all alterations. They were just making sure I looked/felt good. Did two suits and a shirt. It's not cheap, but it's 100% w..." Read more

6 years ago

sirish dharmapuri

sirish dharmapuri star-alt star-alt star-alt star-alt star-alt

"They did a great job altering my tux. They’re expensive but they do offer life time alteration, so I think it’s worth it."

6 years ago

Google review

Andrew G.

Andrew G. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Great service all around and I like that the appointment system is so easy to use! It is also nice that they give you notice of when your garment is ready. I dealt with Martin, who is super friendly and personable - needed alterations for a Dolce and Gabbana tuxedo I purchased for black tie occasions. The fit in the chest was pretty perfect already...but I n..." Read more

6 years ago