Alterations.com Reviews & Testimonials

4.7 (233)

Reviews: 233


5
84%
4
10%
3
3%
2
1%
1
3%

94% of customers would recommend Alterations.com

Abhi K.

Abhi K. star-alt star-alt star-alt star-alt star-alt

San Francisco Bay Area, CA

"Pros:Great workmanshipProfessionalOffers discount to first time users who check-inCons:While it seems like a one time issue, my suit was misplaced and I could not pick it up on time. I must point out though that the owner of this place (JD) was so accommodating that he offered to have a messenger service the next day when they..." Read more

10 years ago

Stephanie D.

Stephanie D. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"good but not great. I had a couple of dresses tailored here with very mediocre results. after the first round of alternations were absolutely horrendous they gave me a new seamstress to try to fix the mistakes of the first and the results were fine. too much of a hassle to keep having to go back and too much money to not be wowed by it at the end. i now go t..." Read more

10 years ago

Tiffany C.

Tiffany C. star-alt star-alt star-alt star-alt star-alt

Ann Arbor, MI

"They did an excellent job altering my jeans. Could not even tell they were shortened!"

10 years ago

Frank R.

Frank R. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"JD is truly a master tailor.  He is very focused and attentive to his work and his tailors work.  He strived to make sure my suits were tailored properly the very first time.  I highly recommend JD if you would like to have any priced suit look custom and altered the right way on your first try.  I am very picky with how I like my suits altered and JD was ac..." Read more

10 years ago

Jill H.

Jill H. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I don't even know where to start... You know how they say wedding planning is just one big conglomeration of deadlines and stress? We'll, they're pretty much right. However, of all the vendors and shops and relatives and friends I enlisted to lend a hand Alterations Master has been the one element that I haven't had to worry about at all. From my ini..." Read more

10 years ago

Elle E.

Elle E. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Unprofessional. Tried calling to make an appointment several times, but was always redirected to an answering service. After several attempts, a representative from answering service finally agreed to connect me to someone at Alterations Masters. Unfortunately, the tailor at the other end of the phone, had a terrible attitude and spoke as if I was bothering..." Read more

10 years ago

Renu G.

Renu G. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Excellent service and a very well kept place. They are sometimes running behind schedule but make up for the wait with good service. I took a bridesmaids dress there and the turn-around was a week and they offered to move even more quickly. They steamed my dress for me and made sure everything was flawless before I left. I brought a dress made of chiffon. I..." Read more

10 years ago

Mike J.

Mike J. star-alt star-alt star-alt star-alt star-alt

Midtown West, Manhattan, NY

"I've lost 15 pounds in the last 3 years off an already small frame, so when it came time to wear a tux for the first time since 2010, and a suit for only the 3rd or 4th time in that timeframe, I figured it was time for adjustments. Little did I know how many adjustments would be necessary.I scheduled an appointment, and J.D. took my measurements. Rec..." Read more

10 years ago

Tony C.

Tony C. star-alt star-alt star-alt star-alt star-alt

Great Neck, NY

"Whole team of tailor at your disposal and JD is ever helpful and always stand by their 100% satisfaction guarantee. Also like the fact they will alter the clothing if you gained or lose weight in the future without extra charge for up to I think a year. They seemed very busy each time I went but when it's an urgent job they always manage to find the..." Read more

10 years ago

Pavak S.

Pavak S. star-alt star-alt star-alt star-alt star-alt

Jackson Heights, NY

"JD has the two most important qualities a good tailor should have in my mind:1. An impeccable eye for fit, proportion and style and2. A focus on customer service that surpasses any I've experienced in high end retailers or boutiques.It seems that his only negative reviews seem to focus on his prices (which, unlike most tailors are transpa..." Read more

10 years ago

Matthew K.

Matthew K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I've used Alterations Master Tailor Shop for every pair of jeans in my wardrobe now. It's time to give this place its due praise.I initially just needed fitting for one pair of jeans that was terribly long, but I soon came to realize that I could no longer tolerate mediocre fit for another one of my most worn jeans.  Eventually, all of my denim follo..." Read more

10 years ago

Desiree C.

Desiree C. star-alt star-alt star-alt star-alt star-alt

Montclair, NJ

"I've only used Alterations once but my experience was nothing short of excellent! I purchased a Yelp deal which I had no problem redeeming. They were able to accommodate my last minute appointment request and were even able to get it back to me that same afternoon. I set up a first AM appointment and when the tailor was running just 2 minutes late, he texted..." Read more

10 years ago

A C.

A C. star-alt star-alt star-alt star-alt star-alt

Arlington, VA

"Absolutely amazing. They tailored a fully beaded (front and back) silk cocktail dress for me, taking the skirt in from an A-line to a pencil. While this kind of work does cost some money, they did a fantastic job. The seamstress/tailor I worked with is a very kind, patient woman who reminded me of a mom or grandma. Their 1-year guarantee is extremely fair (a..." Read more

10 years ago

Kapo Amos N.

Kapo Amos N. star-alt star-alt star-alt star-alt star-alt

Bayside, Queens, NY

"Over rated and over price. The person who was helping wasn't helpful at all. He was playing with his phone when I asking his professional opinion. Also they didn't hemmed the pants the way I want and I ended up going back there again. Disappointed!After settling my matters with the owner and receiving a full refund and a store credit on my ne..." Read more

10 years ago

Frank D.

Frank D. star-alt star-alt star-alt star-alt star-alt

Midtown West, Manhattan, NY

"Extremely proficient and professional. I've used them on a number of occasions and I'm consistently impressed by there impeccable service and quality of work. Anticipate paying top dollar,however, expect nothing less than top quality."

10 years ago

Brandon G.

Brandon G. star-alt star-alt star-alt star-alt star-alt

Stuyvesant Town, Manhattan, NY

"It took a few iterations, but the end result was pretty good. JD went above and beyond of what is expected in terms of normal customer service. Highly recommended for anyone wanting someone who will do whatever it takes to make sure the fit is right."

10 years ago

Jerry C.

Jerry C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"The price is ridiculous, they were asking $200 for shortening sleeves from shoulder for a coat. And JD or DJ(I kinda forget, their boss) said it would take 4 hours man labor for this alteration, which is totally BS. The most ironic part was, they were pricing on each side of sleeve, meaning I need to pay for $100 for each sleeve. Such an interesting joke. ..." Read more

10 years ago

Jinah K.

Jinah K. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"$35 for hemming jeans? Unless your jeans are super high-end that needs extra care, I find it not reasonable to pay that much money for regular jeans. I took mine to another place that's half the price but did a great job as well."

11 years ago

James C.

James C. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Very expensive, but generally do a good job. JD seems to really know what he's doing and values his customers."

11 years ago

K H.

K H. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I have to thank Alteration Masters for doing a great job on my wedding dress.  In the beginning of my experience with this tailor, there was a bit of a scheduling mix up... I was really upset about it- I changed my schedule around and a family member had just passed AND we were in the middle of a huge move. It was safe to say I was a bit of an emotional wrec..." Read more

11 years ago

Tim C.

Tim C. star-alt star-alt star-alt star-alt star-alt

Westport, CT

"I had my suit trousers turned up here and Alterations Master did a great job.  They advised on the appropriate length for my trousers that were quite tapered, did a nice alteration and pick up and drop off were straight forward and quick.  I would give five stars, but I think the prices are pretty high.  I used a Yelp coupon so it was half price.  I would ne..." Read more

11 years ago

John P.

John P. star-alt star-alt star-alt star-alt star-alt

New York, NY

"JD and his team are the best.  I just walked out with at least the 5th suit I've had altered at this shop and the results are the same, 100% satisfaction with first class work.  This most recent trip started with me saying "everything looks great, thank you", but rather than let me walk out the door JD and another tailor said they wanted to take 10 m..." Read more

11 years ago

Hayley A.

Hayley A. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"The women's tailor is really incredible. All of the items I take in have pretty complicated instructions, and I'm always thrilled with the results. The woman has a real eye for detail. And they do free re-tailoring for a year on the item, which is wonderful."

11 years ago

Diana F.

Diana F. star-alt star-alt star-alt star-alt star-alt

ASTORIA, NY

"I'm so fortunate I found JD and Master Alterations for my bridal gown alterations. I was a budget conscious bride, and had originally received an estimate on the UES that was 3x the estimate I received from JD. His team was meticulous, patient and took extreme pride in their work. I was extremely satisfied with the end result.My one tip - Master Alte..." Read more

11 years ago

Ben W.

Ben W. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Pricey, but worth it. Their quality is amazing.I believe the sign of good business is how you handle difficult situations, A-Masters proved to be a great business in such a situation.I brought a very nice suit in for alterations. First you need to make an appointment online for drop-off/measurements.They provided great email documentation and a t..." Read more

11 years ago