Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

Kamal Patel

Kamal Patel star-alt star-alt star-alt star-alt star-alt

"Jose made set up easy and quick. Customer service is top notch. Would highly recommend them to anyone looking for Chat Bot Service."

4 years ago

Google review

Sioux Falls Foot Specialists

Sioux Falls Foot Specialists star-alt star-alt star-alt star-alt star-alt

"great customer service"

4 years ago

Google review

Isabell Banda

Isabell Banda star-alt star-alt star-alt star-alt star-alt

"Its was great talking to Natali today. She did an awesome job helping me set account up for great reviews. Thank you"

4 years ago

Google review

Julie Bandy

Julie Bandy star-alt star-alt star-alt star-alt star-alt

"Very professional, knowledgeable, and respectful of our time when getting us set up to use this service. Great customer service."

4 years ago

Google review

Raquel Martinez

Raquel Martinez star-alt star-alt star-alt star-alt star-alt

"DearDoc is awesome so far. Jose was very helpful getting everything set up for us. We are looking forward to continuing to work with them."

4 years ago

Google review

Ryan Smith

Ryan Smith star-alt star-alt star-alt star-alt star-alt

"Good walk through"

4 years ago

Google review

Brenda Paulen

Brenda Paulen star-alt star-alt star-alt star-alt star-alt

"So... We just got started with our Online Chat feature with DearDoc! Mariana (our Account Mgr) has been very responsive and attentive to our requests. The development team completed our customization quickly and we were able to incorporate links to our videos into our chat dialog. So far, things look great and we are looking forward to our existing and p..." Read more

4 years ago

Google review

Peter Sardella

Peter Sardella star-alt star-alt star-alt star-alt star-alt

"The process has been seamless. Our office is looking forward to Dear Doc helping our existing and new patients. Sam Daniels and Annissa are extremely knowledgeable and very professional in their internet marketing strategies to help medical professionals like me."

4 years ago

Google review

Dr Mathew John

Dr Mathew John star-alt star-alt star-alt star-alt star-alt

"The DearDoc team is professional and have a service that is an excellent way for practices to interact with their patients. We all use Google and reviews to choose services and products. DearDoc allows the patient to easily review and rate your services. I highly recommend them! After having DearDoc for the past several years now, I can truly say that it has..." Read more

4 years ago

Google review

David Bemis

David Bemis star-alt star-alt star-alt star-alt star-alt

"Great customer service!"

4 years ago

Google review

Shannon Chapla

Shannon Chapla star-alt star-alt star-alt star-alt star-alt

"Jose is very pleasant and easy to work with. Looks like their platform for google chat on website are pretty easy and straight forward for clients to answer chat questions that will help us with supporting our clients."

4 years ago

Google review

peter helton

peter helton star-alt star-alt star-alt star-alt star-alt

"Easy set up by real people in continental US. Old school values with New school computer skills."

4 years ago

Google review

Veljean Williamson

Veljean Williamson star-alt star-alt star-alt star-alt star-alt

"We just started working with DearDoc. Jose has been great he showed us exactly how our chat feature will work and answered any questions that we had, he was also prompt with implementing the changes that we requested. He also volunteered to go over our analytics with us every month. So far we have been very impressed with the level of service we have receive..." Read more

4 years ago

Google review

Stephen Shapiro

Stephen Shapiro star-alt star-alt star-alt star-alt star-alt

"Seems like a smart idea - an after hours web chat to capture prospective interest that might otherwise be lost - but it is very very difficult to communicate with the DearDoc team. That unfortunately colors our impression of the company."

4 years ago

Google review

Michael Hoey

Michael Hoey star-alt star-alt star-alt star-alt star-alt

"My service representative Natali was extremely helpful. I am excited to use this new technology!"

4 years ago

Google review

Director of Plastic Surgery Institute

Director of Plastic Surgery Institute star-alt star-alt star-alt star-alt star-alt

"Jose did a great job with the orientation meeting!"

4 years ago

Google review

John Galant

John Galant star-alt star-alt star-alt star-alt star-alt

"Natalie was very informative and personable answered all our questions"

4 years ago

Google review

Hertzel sure

Hertzel sure star-alt star-alt star-alt star-alt star-alt

"Mr Sam Daniels was an absolute gentleman and very helpful amazing technology"

4 years ago

Google review

Michael Korenfeld

Michael Korenfeld star-alt star-alt star-alt star-alt star-alt

"Carmelo was informative and helped us to understand this service. We look forward to having Dr. Doc help us in communicating with our patients."

4 years ago

Google review

Ken Feldman

Ken Feldman star-alt star-alt star-alt star-alt star-alt

"The sales team at DearDoc made me a believer in their technology. They knew more about my website statistics than I did. Jose in customer service did a great orientation for both me and my staff. We expect great things from the DearDoc products and services."

4 years ago

Google review

Harriet Comite

Harriet Comite star-alt star-alt star-alt star-alt star-alt

"If there were 10 Stars, we'd give them! Our experience with DearDoc is extraordinarily good. Working with Lindsay & Sean enhanced our confidence that DearDoc has the success of our practice as its priority. In this very competitive market, having every advantage is essential ... and DearDoc gives us that edge! Harriet Comite MD FAAD"

4 years ago

Google review

Robert Selig

Robert Selig star-alt star-alt star-alt star-alt star-alt

"We just started working with DearDoc. They have several services we will be using that will enhance our Pediatric practice website and give patients better access to our office 24/7. The first meeting we had with Dear Doc was professionally handled explaining all the ways they can help get our practice more exposure. Jose Fuentes has been working with me..." Read more

4 years ago

Google review

Greg Blikstein

Greg Blikstein star-alt star-alt star-alt star-alt star-alt

"Product works great. Team is very knowledgeable and responds very quickly to any changes that are required. Most certainly would recommend to anyone looking to enhance their website. Great job Dear Doc!"

4 years ago

Google review

Victor Beraja

Victor Beraja star-alt star-alt star-alt star-alt star-alt

"Sam’s presentation was excellent. His technology is great."

4 years ago

Google review

Jessica Russette

Jessica Russette star-alt star-alt star-alt star-alt star-alt

"Super excited to use this technology!"

4 years ago

Google review