Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

Diana Canto-Sims

Diana Canto-Sims star-alt star-alt star-alt star-alt star-alt

"It's no secret that our patients go to the Internet for everything, including to find their next doctor. Dear doc helps my practice grow with innovative technology on my website to capture appointments online while I sleep. It's easy to use and helps grow my practice"

3 years ago

Google review

Rafael Boruchov

Rafael Boruchov star-alt star-alt star-alt star-alt star-alt

"i cant say enough about Deardoc, i worked with Sam ashkenazi an Sam Daniels both were very professional to work with on the onboarding process ,i cant wait to bring more patient in thru the door. im excited to see what holds for the future, so far so good."

3 years ago

Google review

David Dowsett

David Dowsett star-alt star-alt star-alt star-alt star-alt

"Over the course of several conversations with Sam D. and the team at DearDoc, he, in particular, has been understanding, clear and able to help work through my concerns and individual circumstances to create what I believe will be a successful partnership and opportunity for their products to help my practice grow and thrive."

3 years ago

Google review

Roy Stoller

Roy Stoller star-alt star-alt star-alt star-alt star-alt

"Recently engaged the Deardoc team. The transition has been easy with support every step of the way. My staff really likes the dashboard interface which keeps tracks of patients’ inquiries. Very impressed."

3 years ago

Google review

Jason Ingham

Jason Ingham star-alt star-alt star-alt star-alt star-alt

"Dear doc has increased Our patients by over 30% a month. Basim is an awesome representative. I highly recommend doing business with this company. Thanks for all the latest technology and staying on the forefront of AI and new patient acquisition and data capture!"

3 years ago

Google review

Downtown Eyecare

Downtown Eyecare star-alt star-alt star-alt star-alt star-alt

"Alex Wolfe and Gaby Reza have been outstanding in not only their customer support and responsiveness, but in radically transforming our digital presence. They have increased our positive review by over 630% in one year (3.5 stars to 4.6 stars). I couldn't be thankful enough to Alex, Gaby, and the rest of the DearDoc team. Thank you!"

3 years ago

Google review

ICLINIC ATL

ICLINIC ATL star-alt star-alt star-alt star-alt star-alt

"Sam Daniels really helped me feel confident about this decision. I am beyond excited to become familiar with the A.I. technology and optimization and even more excited to see how this will scale the company!"

3 years ago

Google review

Tray Williams

Tray Williams star-alt star-alt star-alt star-alt star-alt

"I am the Director of Innovative health and Patient Care Management, DearDoc has helped our office immensely! Lucy, our point of contact has been such a delight to work with. Their services have helped our office be more organized and improved efficiency all around to help us better care for our patients. I would highly recommend them to any office !"

3 years ago

Google review

Mikel

Mikel star-alt star-alt star-alt star-alt star-alt

"I've been using Deardoc for close to a year and would recommend them to anyone looking to take advantage of their AI chat. It's a great tool to engage patients during off hours and even have them book appointments when the office is closed. They offer several other services that complement the AI chat well. I worked with Basim in opening my account. He was e..." Read more

3 years ago

Google review

luv jain

luv jain star-alt star-alt star-alt star-alt star-alt

"Alex Wolfe is by far the most thorough, dedicated, caring, and driven individual I have ever worked with in my ENTIRE career. I say that without exaggeration. Definitely recommend him and DearDoc in general to be able to convert patients utilizing their platform. 5 stars. A+++"

3 years ago

Google review

Cristina Sanchez

Cristina Sanchez star-alt star-alt star-alt star-alt star-alt

"Starting a new practice is never easy. However, I am so grateful for finding a company like DearDoc. My experience with DearDoc came from interacting with the platform on the website of another practice. It was so intuitive, user-friendly and from the perspective of the patient, it kept me quite engaged. Shortly after contacting DearDoc I was scheduled with..." Read more

3 years ago

Google review

Joey Fairbloom

Joey Fairbloom star-alt star-alt star-alt star-alt star-alt

"Today I had my first training session with deardoc. Michelle was great. And the software looks amazing. So far my experience with Garrett and his team has lived up to my expectations and exceeded. Look forward to implementing this with my existing website. Even more excited to creat our new websites with deardoc. Well done !!!"

3 years ago

Google review

Susan Lacy

Susan Lacy star-alt star-alt star-alt star-alt star-alt

"I just started with DearDoc and the experience has been excellent. Garrett did a great job explaining the product and Suzanne presented a very thorough initial plan for patient engagement. We are their first practice to support transgender care and they spent the time to understand that part of our practice and our patients' needs. I anticipate that implemen..." Read more

3 years ago

Google review

Kim Ridgley

Kim Ridgley star-alt star-alt star-alt star-alt star-alt

"The DearDoc platform has doubled the leads from our website within 1 month! The initial setup was very easy and they created our AI chat within a few days. Our dedicated customer success manager, Lucy, is accessible any time for questions or updates and has guided us every step of the way! We are very happy with our decision to join DearDoc and would high..." Read more

3 years ago

Google review

Behnam Yaghmai

Behnam Yaghmai star-alt star-alt star-alt star-alt star-alt

"I have been working with Garrett Wrenn from Dear Doc. He has been a great help to me and my business . He is very knowledgeable and caring person . He is very professional and courteous. I haven’t done much advertising for my office but after talking to Garrett Wrenn I am very please yo have deardoc helping me to grow my dental practice ."

3 years ago

Google review

David Suarez

David Suarez star-alt star-alt star-alt star-alt star-alt

"Sam Daniels, who is the Head of New Business at DearDoc has simply been amazing. Since I first signed on with DearDoc back in November of 2020 , Sam and the entire DearDoc team have been able to help me with every question and concern in order to help me to grow my business exponentially. Sam specifically, has made it impossible to think about using any othe..." Read more

3 years ago

Google review

Rachel Day

Rachel Day star-alt star-alt star-alt star-alt star-alt

"DearDoc has been incredibly easy to work with! We have been utilizing the chat feature, texting and 5 star review features and could be happier with the number of qualified leads we are generating and increased google reviews. Hugo has been super responsive whenever a question has come up and this has replaced 2 other software systems we had in place, simpli..." Read more

3 years ago

Google review

Marnie McCurdy

Marnie McCurdy star-alt star-alt star-alt star-alt star-alt

"I am very happy with my experience so far with dear doc. I have only been using it for a few days but I have already had several clients utilize the service. Hugo has been great in showing me the full potential of the Deardoc and explained clearly how everything works."

3 years ago

Google review

Peter Deakins

Peter Deakins star-alt star-alt star-alt star-alt star-alt

"The DearDOC experience, from on-boarding to implementation, has been a seamless and great experience for our practice (Inland Wellness & Vitality). We started seeing benefits from the service right away, and we know it has helped our patients contact and engage with us!"

3 years ago

Google review

Jason Nardi

Jason Nardi star-alt star-alt star-alt star-alt star-alt

"The folks at DearDoc made a great tool for small clinics to have 14/7 coverage online. Bryan and Hugo made the process of getting set-up and running a breeze. The tools they provide will keep track of a lot more than we were ever able to before ."

3 years ago

Google review

Harish Malyala

Harish Malyala star-alt star-alt star-alt star-alt star-alt

"Alex Wolfe and Michelle Arzate have been beyond helpful to me and my practice. They always make themselves available and provide excellent customer service. Happy to work with them."

3 years ago

Google review

Britton Schaeufele

Britton Schaeufele star-alt star-alt star-alt star-alt star-alt

"Excellent training experience with Martin. He was incredibly helpful with integrating the new Text-to-Pay, SEO and website accessibility. We look forward exploring all the functions of DearDoc and improving our patients' experience online. Highly recommend!"

3 years ago

Google review

Jenifer Haley | California Surgical Institute

Jenifer Haley | California Surgical Institute star-alt star-alt star-alt star-alt star-alt

"So far so Good. Hugo is always prompt when I need help or any questions answered. We just went live and I have already received many appointment requests. This will defiantly be an asset to our company."

3 years ago

Google review

Thompson Orthodontics

Thompson Orthodontics star-alt star-alt star-alt star-alt star-alt

"We love Dear Doc! It is very user friendly for our staff to manage and a great way for new and current patients to contact us at any time! The team has been very helpful from on-boarding to support, we would definitely recommend this to anyone looking to reach both new and existing patients!"

3 years ago

Google review

Afsaneh latifi

Afsaneh latifi star-alt star-alt star-alt star-alt star-alt

"Deardoc and staff are one of the BEST companies around. They are very knowledgeable, professional and great about following up. I highly recommend them."

3 years ago

Google review