Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

Cynthia Thaik

Cynthia Thaik star-alt star-alt star-alt star-alt star-alt

"I have been exceedingly pleased with DearDoc service and functionality. Sam Daniels, my initial contact and sales manager was persistent and for that, I am grateful as I almost declined his generous offer. Gaby, my account manager is very responsive and has been flexible with making changes to improved our chat dialog. I already had a booking link on my webs..." Read more

3 years ago

Google review

Nicole Farr

Nicole Farr star-alt star-alt star-alt star-alt star-alt

"The onboarding process was very efficient and Hugo took the time to explain the steps to me with patience and detail, which I really appreciate. I am looking forward to starting this service!"

3 years ago

Google review

Les Linet

Les Linet star-alt star-alt star-alt star-alt star-alt

"Hugo was very patient and answered all questions. His explanations were excellent"

3 years ago

Google review

Toni Sartini Schmidt

Toni Sartini Schmidt star-alt star-alt star-alt star-alt star-alt

"As promised, I received new patient inquiries almost immediately!"

3 years ago

Google review

Dr. Leslie Sizemore

Dr. Leslie Sizemore star-alt star-alt star-alt star-alt star-alt

"Our office has been using DearDoc for about 8 months and we love the service. Our patients like the user friendly chat bot and love the ability to interact and requests appointment times 24/7. I would highly recommend DearDoc services."

3 years ago

Google review

Joanie Davis

Joanie Davis star-alt star-alt star-alt star-alt star-alt

"Dear Doc has totally catapulted my practice. Now, instead of someone just viewing our website and possibly calling later, they are immediately engaged and receive a call from my office. There is no need for them to spend time looking for information on our website. They receive it immediately. Customer service is amazing! Lucy is extremely attentive and a pl..." Read more

3 years ago

Google review

Parkrose Chiropractic

Parkrose Chiropractic star-alt star-alt star-alt star-alt star-alt

"Hugo made the setup process super easy to understand and easy to get started. He answered all our questions and the setup didn't drag on."

3 years ago

Google review

Brianna Morel

Brianna Morel star-alt star-alt star-alt star-alt star-alt

"DearDoc is awesome! We have benefitted greatly from their suite of services. Their customer service is prompt, courteous, and focused! Our social media manager Ana C. is a gem, she truly gets our vision and delivers! Suzanne H. is a great liaison between their tech team and our office. Thank you DearDoc, we're so happy to work with you!"

3 years ago

Google review

jean astorino

jean astorino star-alt star-alt star-alt star-alt star-alt

"My team from deardoc is always always always there to help in any way they can. Most refreshing find in years as a small business owner."

3 years ago

Google review

CarQuist Vision&Assoc

CarQuist Vision&Assoc star-alt star-alt star-alt star-alt star-alt

"I would like to thank Sean Malone, for turning a miscommunication into a winning situation for both our new Business: C&H Family Eyecare, LLC and DeardocNYC."

3 years ago

Google review

Dr. Lisa Schoene DPM

Dr. Lisa Schoene DPM star-alt star-alt star-alt star-alt star-alt

"I had the pleasure to work with Gaby Reza. She was very helpful and very knowledgeable during our (AI chat upgrade) training. She took her time walking me thru the process. She answer all my questions and she was very professional. Every time I have questions she gets back to me in a timely manner. She is an amazing person to work with. Keep up the great job..." Read more

4 years ago

Google review

Ronald Buczek

Ronald Buczek star-alt star-alt star-alt star-alt star-alt

"I didn't believe that the Dear Doc service would work so well. Like most medical offices, we have all types of services offered to us, with the promise of a great increase in patient referrals. In the first, month, we had ten new referral/conversions. Thanks so much for convincing me to advertise with Dr. Doc. Dr. Buczek"

4 years ago

Google review

Dr. Kamran Jafri

Dr. Kamran Jafri star-alt star-alt star-alt star-alt star-alt

"I was able to get information about DearDoc through their rep Basim Parvizi. I have a busy schedule so I really appreciated how thorough and professional he was. He has a true understanding of the technology and services offered by DearDoc and how it would directly benefit my practice. Highly recommend talking with him."

4 years ago

Google review

Andre May

Andre May star-alt star-alt star-alt star-alt star-alt

"Dr. Crader is the absolute best. She saved my life."

4 years ago

Google review

Doctor BumpBuster

Doctor BumpBuster star-alt star-alt star-alt star-alt star-alt

"So far so good. Excellent customer support from Basim and Gaby. Already 10 new 5 star reviews with their review generator. The AI chat looks professional, is customizable and has allowed us to respond to appointment inquiries a bit faster than previously. All in all this will be very well worth the cost. Actually, I’m saving over the cost of the multiple pla..." Read more

4 years ago

Google review

Robin Hammond

Robin Hammond star-alt star-alt star-alt star-alt star-alt

"I am always skeptical of these services. Hugo, with DearDoc, made me feel at ease and the program is so user friendly."

4 years ago

Google review

Thomas Kurland

Thomas Kurland star-alt star-alt star-alt star-alt star-alt

"I have been with DearDoc for the past 6 months. Hugo has been working with me very patiently as we have had some internal issues to resolve. He has been prompt with answering emails and very attentive to my practice and needs. He has made the whole process very seamless and effortless. I am cautious by nature especially with online activities. I’m glad I to..." Read more

4 years ago

Google review

Stacy Thornton

Stacy Thornton star-alt star-alt star-alt star-alt star-alt

"I have been seeing Dr. Crader and/or members of her staff for a couple of years now. My children and I receive excellent medical care and cognitive behavioral therapy."

4 years ago

Google review

Jennifer Cornell, DDS

Jennifer Cornell, DDS star-alt star-alt star-alt star-alt star-alt

"Our office joined just recently. At first I was skeptical, had a ton of questions but Hugo was able to answer them all truthfully and with out double talk or attempting to snow me. So far Dear Docs has been very helpful and we have received multiple requests for appointments. Patient s seem to have already had their initial questions answered and are read..." Read more

4 years ago

Google review

alpha medical

alpha medical star-alt star-alt star-alt star-alt star-alt

"DEAR DOC IS A GREAT SERVICE , I CAN EASILY SCHEDULE APPOINTMENTS WITH MY PHYSICIAN."

4 years ago

Google review

Harvey Dental Studio

Harvey Dental Studio star-alt star-alt star-alt star-alt star-alt

"Detailed information, efficient presentation, great customer service!"

4 years ago

Google review

Brittney Garst

Brittney Garst star-alt star-alt star-alt star-alt star-alt

"DearDoc has been such a convenient service for our practice! We are able to easily communicate with patients, in a way that is sometimes easier for them, and in a way we have never been able to do before. We're generating reviews like never before, and it has given us a broader scope of how patients/prospective patients view our online presence. 10/10 rec..." Read more

4 years ago

Google review

Chip McVea

Chip McVea star-alt star-alt star-alt star-alt star-alt

"Excited to see this amazing service at work! Has only been a week and already receiving 5 star reviews!"

4 years ago

Google review

Jeffrey Hurless

Jeffrey Hurless star-alt star-alt star-alt star-alt star-alt

"I'm a podiatrist in California and have been using DearDoc for several months now and love it. In this day and age of healthcare accessibility and convenience is the name of the game. DearDoc provides that connection between the Drs. office and the patient even when the office is not open. Also, the support staff is great. They provide monthly meetings to ma..." Read more

4 years ago

Google review

Karen Besler

Karen Besler star-alt star-alt star-alt star-alt star-alt

"I am enjoying my new adventure with DearDoc. Carmelo has been amazing and patient with me. I am very new to this type of technology. I am looking forward to better communication with potential future patients and current patients of my dental practice."

4 years ago

Google review