Downtown Eyecare and Optical Reviews & Testimonials

5 (236)

Reviews: 236


5
97%
4
2%
3
1%
2
0%
1
0%

99% of customers would recommend Downtown Eyecare and Optical

Betty Hanselman

Betty Hanselman star-alt star-alt star-alt star-alt star-alt

"Garrett, our account manager, is excellent! He responds quickly, is extremely personable, and efficiently takes care of any adjustments we need to make to our schedule or contact info, for example. We appreciate this additional means of connecting with clients and our DearDoc customer care team makes it all work beautifully!"

a year ago

Google review

Bob Calhoun

Bob Calhoun star-alt star-alt star-alt star-alt star-alt

"Deardoc has greatly simplified my work flow for incoming calls and appointment requests. Simply having the ability to give people some information about the practice before they call has greatly reduced my call volume of people asking the same questions. The team is responsive and helpful, and Ashley is a great customer service rep. She works to understand m..." Read more

a year ago

Google review

Shavonne James

Shavonne James star-alt star-alt star-alt star-alt star-alt

"DearDoc has been so helpful with the tedious parts of running a private practice. Everyone has been super knowledgeable, warm, and great to work with. Special shoutouts to Garrett, Martin, and Rebe! Thank you for making this investment worthwhile :)"

a year ago

Google review

Jordan Farkas

Jordan Farkas star-alt star-alt star-alt star-alt star-alt

"Samantha is an excellent captain of our dear doc ship and continues to be involved to make sure we are satisfied and capitalizing every way we can with the AI software. Highly Recommended!!"

a year ago

Google review

Patricia Baldwin

Patricia Baldwin star-alt star-alt star-alt star-alt star-alt

"The team we work with at DearDoc provides many talents and perspectives which support our online business goals. They continue to personalize our approach to meet and improve our Dear Doc results ."

a year ago

Google review

Kelly Millet

Kelly Millet star-alt star-alt star-alt star-alt star-alt

"Wonderful company with amazing customer service. My clients are very, very happy with the Chat feature!"

a year ago

Google review

Brian Earthman

Brian Earthman star-alt star-alt star-alt star-alt star-alt

"Great support and training from Dear Docs. Glad I signed up with them!"

a year ago

Google review

Amber Behm

Amber Behm star-alt star-alt star-alt star-alt star-alt

"Easy to use dashboard for connecting with new patients after business hours."

a year ago

Google review

Trendsetter Eyewear

Trendsetter Eyewear star-alt star-alt star-alt star-alt star-alt

"I am extremely pleased with Samantha and the entire DearDoc team. I finally found a website development team that listened to what I wanted and created exactly what I requested with a beautiful custom site that is on brand for Trendsetter Eyewear. It has all the functionality I requested and all work was done timely. Suggestions were given to make it even be..." Read more

a year ago

Google review

Michael Stoner

Michael Stoner star-alt star-alt star-alt star-alt star-alt

"Easy transition and immediate results."

a year ago

Google review

Eric Broadworth

Eric Broadworth star-alt star-alt star-alt star-alt star-alt

"I've been very pleased with working with Samantha with DearDoc. She has been excellent to work with and is always thorough and making adjustments as necessary to make sure our chat and website is optimized to get people calling and scheduling appointments with our business!"

a year ago

Google review

winston gandy, Jr.

winston gandy, Jr. star-alt star-alt star-alt star-alt star-alt

"Always positive and a strong we will get it done attitude. I’d hire in nano minute and let her go to doing business!! A real value add to Dear Doc!"

a year ago

Google review

Shilpi Pradhan

Shilpi Pradhan star-alt star-alt star-alt star-alt star-alt

"DearDoc helps my practice stay up-to-date with the latest customer needs including the chat, testimonials and accessibility features which lets us focus on what we do best, take care of patients."

a year ago

Google review

Morris Ave Dental

Morris Ave Dental star-alt star-alt star-alt star-alt star-alt

"Dear Doc has been the best addition with helping new patients and exisitng patients. Samantha has been very instrumental in helping me with both offices! I am very pleased with having deardoc in the office and is a great investment!"

a year ago

Google review

George Varkey

George Varkey star-alt star-alt star-alt star-alt star-alt

"Great service."

a year ago

Google review

Martha Hardaway

Martha Hardaway star-alt star-alt star-alt star-alt star-alt

"I am enjoying DearDoc as a service. We have gained a good number of new patients through the website this way. The customer service is excellent! Hugo checks in with me every month and makes sure to train my new team members, answer all my questions, and generally make sure we are happy!"

a year ago

Google review

Joy Moore

Joy Moore star-alt star-alt star-alt star-alt star-alt

"This by far has been the best addition to our website."

a year ago

Google review

Abby Bouchard

Abby Bouchard star-alt star-alt star-alt star-alt star-alt

"Natalia is great at what she does! She is always giving us the best advice on how to get more reviews and more patients. She is helpful and there when I need her. Thanks Natalia!!"

a year ago

Google review

John Tamerin

John Tamerin star-alt star-alt star-alt star-alt star-alt

"Natalia,] is a thoughtful, caring competent professional.. She walks the talk. John S. Tamerin, M.D."

a year ago

Google review

Dr. Melba Stetz, LTC Ret. PhD CYT BCN BCB

Dr. Melba Stetz, LTC Ret. PhD CYT BCN BCB star-alt star-alt star-alt star-alt star-alt

"Me alegra mucho haberme unido a DearDoc. Joe Brown, Matt, y especialmente el equipo Hispano (Martín, Hugo, Mané…) me han ayudado mucho. Espero crecer mi práctica gracias a ellos! Doctores, únanse a DearDoc!// I am very happy to have joined DearDoc. Joe Brown, Matt, and especially the Hispanic team (Martín, Hugo, Mané…) have helped me a lot. I am looking forw..." Read more

a year ago

Google review

Astghik Ter-martirosyan

Astghik Ter-martirosyan star-alt star-alt star-alt star-alt star-alt

"Was amazing experience to work with Juan! Great explanation DearDoc Dashboard and Review Generator!"

a year ago

Google review

Victor Vega

Victor Vega star-alt star-alt star-alt star-alt star-alt

"Dr. Woolger and I have worked together in the past. I have seen Dr. Woolger take care of her patients with devotion, patients and excellent care. Look no further, Dr. Woolger is the one for you. She will provide that VIP care you need. Reach out to Dr. Woolger or myself to coordinate an appointment."

a year ago

Google review

Mark Thornley

Mark Thornley star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable staff. Great products."

a year ago

Google review

Bravo Mike

Bravo Mike star-alt star-alt star-alt star-alt star-alt

"Great Service! Wonderful doctors!"

2 years ago

Google review

Gloria Wu

Gloria Wu star-alt star-alt star-alt star-alt star-alt

"Dear Doc is very useful. Their team taught me a lot about chatboxes and how to use a company like Dear Doc for our practice. I love Samantha Hess as our liaison at Dear Doc. She was outstanding in every way. She should clone herself and help me and all of my physician colleagues. She has the best communication skills on earth!"

2 years ago

Google review