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217 reviews
4.3/5 average rating
Tammy K.
Santa Clarita, CA
Smith C.
Los Angeles, CA
"Fireplace Solutions Called to book an appointment. The time was set for 12-4pm. At 3:30pm I was told they need to reschedule as the technician had truck issues. I said no worry and they offered me "first thing Monday, as early as I can do it." I asked if I should still be able to get to work by 9am and when they confirmed it was not a problem I booked 7:30..." Read more
7 years ago
Mc C.
Woodland Hills, Woodland Hills, CA
"Why have a request an estimate on your yelp site ? Over $200 to come out plus repairs. When I tell them what the gas company recommends ? Need to work on your customer relations"
7 years ago
Susan E.
Portland, OR
"These guys were johnny on the spot when we purchased our gas fireplace inserts from them. but, boy when we needed service. I didn't get a return call back from over three messages. then when I did get someone to talk too, the girl seemed totally not with it and said she'd schedule but it would cost me $289 just to have them come out, and they would give me a..." Read more
7 years ago
Frances A.
Marina del Rey, CA
"Made an appointment and received confirmation of the appointment via text. I was given a four hour window for the appointment on a Saturday (a very busy day for me) and they didn't show up! I even tried to call to find out what happened and noone seemed to have an answer. My time is precious and I don't have four hours to waste waiting for a company to not h..." Read more
7 years ago
Ray L.
San Francisco, CA
"Recently leased our house to a new tenant. We wanted to make sure the fireplace is working fine. So I called Fireplace Solutions and talked to one of their reps, Sahar for cleaning the fireplace. She said they had a promotion for inspection and cleaning for a reasonable price. I accepted and she was nice and professional in scheduling it in a timely manner...." Read more
7 years ago
H F.
East Haven, CT
"After spending almost $3000 on the repair, it took us multiple calls and emails just to get an itemized receipt that we needed asap. I just don't understand how such a simple request (such as getting a receipt) can be so difficult for them to accommodate to paying customers. They had bad attitudes as if I was requesting something extraordinary and being unre..." Read more
7 years ago
H F.
East Haven, CT
"After spending almost $3000 on the repair, it took us multiple calls and emails just to get an itemized receipt that we needed asap. I just don't understand how such a simple request (such as getting a receipt) can be so difficult for them to accommodate to paying customers. They had bad attitudes as if I was requesting something extraordinary and being unre..." Read more
7 years ago
Shellan I.
Redwood City, CA
"Jeff was prompt and professional, and best of all got my fireplace to work beautifully - something the "other guys" couldn't manage!!
Highly recommend!"
7 years ago
Shellan I.
Redwood City, CA
"Jeff was prompt and professional, and best of all got my fireplace to work beautifully - something the "other guys" couldn't manage!! Highly recommend!"
7 years ago
Bryan A.
Los Angeles, CA
"Very knowledgeable and it was very easy to work with them. They were always good about responding to questions and being there when promised. They also went out of their way to keep everything clean. Good choice for fireplaces."
7 years ago
Bryan A.
Los Angeles, CA
"Very knowledgeable and it was very easy to work with them. They were always good about responding to questions and being there when promised. They also went out of their way to keep everything clean. Good choice for fireplaces."
7 years ago
Chris W.
Los Angeles, CA
"Fireplace Solutions The Chimney Sweeper are very professional and clean. We had set an appointment with one of their technicians, Jeff. He was super nice and courteous. Jeff made sure that my moms house wouldn't get dirty with the soot from the chimney. After a couple of hours my moms chimney was clean and as good as new. Fireplace Solutions The Chimney..." Read more
7 years ago
Chris W.
Los Angeles, CA
"Fireplace Solutions The Chimney Sweeper are very professional and clean. We had set an appointment with one of their technicians, Jeff. He was super nice and courteous. Jeff made sure that my moms house wouldn't get dirty with the soot from the chimney. After a couple of hours my moms chimney was clean and as good as new. Fireplace Solutions The Chimney..." Read more
7 years ago
Cansın K.
Northwood, Irvine, CA
"Every year they get better and better. I always have enjoyed getting my chimney swept by these chimney experts. Super intelligent and nice peeps! They agreed to work out of their regular service area although they did charge an additional fee it was worth it. I also got an estimate for some of the components of my fireplace that needed maintenance. thank you..." Read more
7 years ago
Cansın K.
Northwood, Irvine, CA
"Every year they get better and better. I always have enjoyed getting my chimney swept by these chimney experts. Super intelligent and nice peeps! They agreed to work out of their regular service area although they did charge an additional fee it was worth it. I also got an estimate for some of the components of my fireplace that needed maintenance. thank you..." Read more
7 years ago
Karol G.
Burbank, CA
"I had such a great experience with this company! The staff was so helpful and friendly on the phone. They had open a availability and I was able to schedule an appointment with ease.
I'm very satisfied with their services and would highly recommend them to anyone. I will be using their services again :)"
7 years ago
Karol G.
Burbank, CA
"I had such a great experience with this company! The staff was so helpful and friendly on the phone. They had open a availability and I was able to schedule an appointment with ease. I'm very satisfied with their services and would highly recommend them to anyone. I will be using their services again :)"
7 years ago
Edy M.
Los Angeles, CA
"Used their services to clean my chimney and they were quick friendly and scheduled my service fast. I am very happy with the service and I would use them again and recommend them to others. Thank you!"
7 years ago
Edy M.
Los Angeles, CA
"Used their services to clean my chimney and they were quick friendly and scheduled my service fast. I am very happy with the service and I would use them again and recommend them to others. Thank you!"
7 years ago
Ariella C.
Los Angeles, CA
"Had the best experience! Very friendly and helpful staff. They did a great job and gave a very reasonable quote-called other places and this was the best. Would definitely recommend to anyone looking for a reasonably priced repair by an honest company."
7 years ago
Ariella C.
Los Angeles, CA
"Had the best experience! Very friendly and helpful staff. They did a great job and gave a very reasonable quote-called other places and this was the best. Would definitely recommend to anyone looking for a reasonably priced repair by an honest company."
7 years ago
Jacob W.
San Francisco, CA
"Excellent services! Did an unbelievable job."
7 years ago
Jacob W.
San Francisco, CA
"Excellent services! Did an unbelievable job."
7 years ago
Nate E.
La Cañada Flintridge, CA
"Professional, quick, and best of all polite. Needed some work done on my fireplace, and a technician was at my place ready to work in no time. They are flexible with appointments, and their work is thorough and professional. Will be using them again."
8 years ago
"My original review was a one star because the guy that came out had told me he had never seen this kind of insert, never mentioned any concerns then sent me a quote for 3700.00 in repairs. I called the company before writing the review but no one was there that could talk to be about the quote. I posted a bad review to get people's attention to physically lo..." Read more
7 years ago