Fireplace Solutions logo

Fireplace Solutions Reviews & Testimonials

4.8 (738)

Yelp Reviews: 217


5
80%
4
3%
3
2%
2
0%
1
15%

83% of Yelp users would recommend Fireplace Solutions

  217 reviews
  4.3/5 average rating

Nate E.

Nate E. star-alt star-alt star-alt star-alt star-alt

La Cañada Flintridge, CA

"Professional, quick, and best of all polite. Needed some work done on my fireplace, and a technician was at my place ready to work in no time. They are flexible with appointments, and their work is thorough and professional. Will be using them again."

8 years ago

Chloe W.

Chloe W. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"The service is great and the people who work there are really nice to me. I had a good time working with them. Also i'm really happy about how they had done a great job on my chimney. I'm really satisfied!"

8 years ago

Chloe W.

Chloe W. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"The service is great and the people who work there are really nice to me. I had a good time working with them. Also i'm really happy about how they had done a great job on my chimney. I'm really satisfied!"

8 years ago

Vikki M. star-alt star-alt star-alt star-alt star-alt

Santa Clarita, CA

"Today is Monday, May 14. This is the third time that I called this company that I have used in the past to schedule a chimney inspection. This is the third time that someone tells me they will take my information down and someone will call me back. It's been about five days since my initial phone call last week and I have yet to get a phone call back. Needl..." Read more

8 years ago

Vikki M. star-alt star-alt star-alt star-alt star-alt

Santa Clarita, CA

"Today is Monday, May 14. This is the third time that I called this company that I have used in the past to schedule a chimney inspection. This is the third time that someone tells me they will take my information down and someone will call me back. It's been about five days since my initial phone call last week and I have yet to get a phone call back. Needl..." Read more

8 years ago

B L. star-alt star-alt star-alt star-alt star-alt

Arcadia, CA

"Purchased our current home in 2001 and have never used the Chimney due to its poor condition. Called Fireplace Solutions to come out and give us an assessment and they did a very thorough evaluation and recommended a few necessary repairs. I also called two other companies out to provide quotes and found Fireplace Solutions had not only the best price but se..." Read more

8 years ago

B L. star-alt star-alt star-alt star-alt star-alt

Arcadia, CA

"Purchased our current home in 2001 and have never used the Chimney due to its poor condition. Called Fireplace Solutions to come out and give us an assessment and they did a very thorough evaluation and recommended a few necessary repairs. I also called two other companies out to provide quotes and found Fireplace Solutions had not only the best price but se..." Read more

8 years ago

Shaun Y.

Shaun Y. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I had a competitor give me an estimate, it was expensive so naturally I looked around. Showed these guys what needed to be done. Not only did they beat everyone else's price they provided me with more options and ideas of what to do. They sweetened the deal. I respect and appreciate that!"

8 years ago

Shaun Y.

Shaun Y. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I had a competitor give me an estimate, it was expensive so naturally I looked around. Showed these guys what needed to be done. Not only did they beat everyone else's price they provided me with more options and ideas of what to do. They sweetened the deal. I respect and appreciate that!"

8 years ago

Eric V.

Eric V. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Appreciate all the hard work. Very sharp and informative. Had some issues with my gas fireplace and my regular one. Got them both fixed. Plus I got some additional decorative things done. Everything came out pretty sick!"

8 years ago

Eric V.

Eric V. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Appreciate all the hard work. Very sharp and informative. Had some issues with my gas fireplace and my regular one. Got them both fixed. Plus I got some additional decorative things done. Everything came out pretty sick!"

8 years ago

Marcia S. star-alt star-alt star-alt star-alt star-alt

Beverly Hills, CA

"This company is a total rip off. The homeowners association made all condo owners replace the fireplace system that was there in a condo I own. I rent out the unit and my tenant was an elderly gentleman that had caregivers. NOBODY ever used the fireplaces. When I changed tenants the new tenant complained the condensation made the fire hard to see and it..." Read more

8 years ago

Marcia S. star-alt star-alt star-alt star-alt star-alt

Beverly Hills, CA

"This company is a total rip off. The homeowners association made all condo owners replace the fireplace system that was there in a condo I own. I rent out the unit and my tenant was an elderly gentleman that had caregivers. NOBODY ever used the fireplaces. When I changed tenants the new tenant complained the condensation made the fire hard to see and it..." Read more

8 years ago

T B.

T B. star-alt star-alt star-alt star-alt star-alt

Sherman Oaks, CA

"After a fire in the fireplace billowed crazy amounts of smoke into my house, I thought it was time to get the chimney cleaned.    Easy appointment set up over the phone.  The technician came on time, declared it was the "dirtiest chimney he'd ever seen" and got to work.  Took him under an hour, got it all cleaned up, neat cleanup and best of all... n..." Read more

8 years ago

Stuart S.

Stuart S. star-alt star-alt star-alt star-alt star-alt

Pine Mountain Club, CA

"Dan, the technician, just left with his assistant Jose.  I have not met a more courteous, professional team in a long, long time.  Not only did Dan thoroughly evaluate my situation (a cap had blown off in the wind), but his recommendations and expertise were amazing.  He took before and after pictures and the work he did was tremendous...and best of all, it..." Read more

8 years ago

Douglas S.

Douglas S. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"A big thank you to the whole team at the Chimney Sweeper for being so kind, responsive and flexible. I had to reschedule my service request twice in two days. Cyndi and molly were very helpful and they were able to accommodate my change of plans. The second time I asked if they could come on the weekend. They said it's unusual but due to my circumstances the..." Read more

8 years ago

Arne W.

Arne W. star-alt star-alt star-alt star-alt star-alt

N HOLLYWOOD, CA

"Really? How do these people have so many good reviews? Sure, they are pleasant enough with their small talk, but they will give you a whole list of repairs (half of which aren't necessary) and then charge you a crap load for the work. They gave me an estimate of 1600 (for low-end parts). I ordered the parts (stainless instead of galvanized) and did it my..." Read more

8 years ago

Jen F.

Jen F. star-alt star-alt star-alt star-alt star-alt

West Hollywood, CA

"If I could give this place zero stars I would. I booked an appointment well in advance and was given a timeframe from 8 AM to 12 PM at 11:30 I received a call saying the inspector was barely to his second job in topanga canyon which couldn't be further from the property which is in Palos Verdes Estates. I just wasted 4 hours of my morning and when I called t..." Read more

8 years ago

Cristina F.

Cristina F. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Tim and Sean were very professional, friendly, and left everything sparkling, not one speck of dust! The missing star regards management who does not provide their techs with estimates on the spot for required repairs or providing then with simple parts that could be fixed on the spot (in my case all I needed was a spark arrester screen) they advised me that..." Read more

8 years ago

Navaz K.

Navaz K. star-alt star-alt star-alt star-alt star-alt

Woodland Hills, CA

"Our HOA hired Fireplace Solutions The Chimney Sweeper to clean & inspect our dryer vents throughout our condominiums. They were willing to work on the weekend & accommodate all the homeowner's  preferred times. We asked other owners experience of their arrived at our next meeting & all agreed their work was professional and priced well. We will u..." Read more

8 years ago

Sarah M.

Sarah M. star-alt star-alt star-alt star-alt star-alt

Tarzana, CA

"Tis the season to repair your fireplaces and be warm! That's exactly why I contacted this company. I searched high and low for a company I could trust with reasonable prices. It's safe to say Fireplace Solutions was the choice. Their respond time is great and their work left my house very warm, perfect for the winter."

8 years ago

Elliot F.

Elliot F. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"My uncle came by Fireplace Solutions when they in the middle of buying there house and they were in the inspection process. They recommended a few solutions for items they wanted taken care of and their work turned out great. They completely refurbished the fireplace and the new log set looks wonderful. He is very happy with the work and would recommend them..." Read more

8 years ago

E S.

E S. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Awful professionalism. Rude, unorganized, uncommunicative. I was given a timeframe for an evaluation 10-2 on Thursday . I said I have an appointment at 1:30. So if they come after 1:15 I can't let them in. Ok they said. You'll probably be the first one so closer to 10 anyway. Ok great. Cut to the next day. I called at 10:40 and said I havent heard from yo..." Read more

8 years ago

Nina S.

Nina S. star-alt star-alt star-alt star-alt star-alt

Calabasas, CA

"These people are AMAZING!!!!  I had gotten an estimate of $1875 to fix one of our fireplaces.  That person said we needed all kinds of work done and gave us a very detailed estimate.  I called Fireplace Solutions and they sent their best guy out - he said that the line was clogged.  He unclogged it, and DONE!  This company saved us literally thousands of dol..." Read more

8 years ago

Sima S.

Sima S. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I hired Fireplace Solutions specifically for getting me a new chase cover and chimney cap to be prepared for the winter. Setting the appointment up was easy. The communication between me and their staff in the office I had no problems with. About the only issue I had was their technician that arrived about a half hour late.  They did explain that there was s..." Read more

8 years ago