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Matt Boeing
Grant T.
Chicago, IL
"This company totally ghosted us. They came out to our house to do an estimate and then never gave us the estimate. I emailed them twice afterwards and my husband contacted them too and they just never responded. I do not recommend."
3 years ago
Alex L.
Windsor Charter Township, MI
"AVOID - We had a new fence installed in September 2021 for our new home. In December part of the fence collapsed overnight apparently due to wind. We spoke to an incredibly rude woman the next day who told us they were too busy with new installs to come repair ours. Thankfully our builder was able to pull some strings and made them come repair the fence othe..." Read more
3 years ago
denny w.
Chicago, IL
"STAY AWAY FROM FIRST FENCE! We signed the contract and gave a deposit on April 2nd, 2022. We understood the supply chain delays, and accepted that it could be the end of May before we saw our fence. We were called in early June and given June 19th as our date. 7am, 8am go by, and no one calls, and no one shows up, finally around 9:30 we get a call saying the..." Read more
3 years ago
Clare G.
Chicago, IL
"I would not recommend First Fence. I understand that there are supply chain issues causing delays across all industries but First Fence has lied to me to make a sale and they have not communicated delays or managed expectations whatsoever. I wish I had signed a contract with Freeman Fence instead. We signed a contract with First Fence in March to install an..." Read more
3 years ago
Michael T.
Park Ridge, IL
"Have to update my review,after 19 days 1st fence did send the estimate. very slow but did send it"
3 years ago
Scott Hinton
"I was pleased with the installation team. They were on-time, neat and responsive to any communication during the project."
3 years ago
Google review
Willie Riley
"Good company. Usually thorough and courteous."
3 years ago
Google review
Mark Schlosser
"The work was done wonderfully. Amazingly fast at demoing old fence and quick to put up the new one. Only 2 days from start to finish. The quality of workmanship was fantastic. Scheduling was more of a challenge than what I had hoped for. Also, workers could have cleaned up all of the stray materials from the yard and hosed down the sidewalk to remove all..." Read more
3 years ago
Google review
Robin Williams
"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come. Useful Funny Cool..." Read more
3 years ago
Google review
Robin W.
Hillside, IL
"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come."
3 years ago
Pearl J.
San Francisco, CA
"Install fence 3/2017 have had problems every year since, 9/18 part of fence fell nails came out. it took until November before someone came out . Then in Nov. 2020 post in front came out of ground, wood rotten. The Back section of fence they fixed fell again because of wind. I Had several conversations with Sales person and owner John about work. They fixed..." Read more
3 years ago
Jeri Marie
"We have been reviewing estimates to complete our yard and First Fence had the best estimate. James was very accommodating and friendly. In addition, he was very knowledgeable. First Fence I would recommend to anyone."
3 years ago
Google review
Timothy Schedler
"I was a amazed at how fast my vinyl fence was installed in one day. The fence changed the whole look of my yard. The crew that installed it were great Everyone at First Fence was so friendly and helpful. I have and will highly recommend First Fence."
3 years ago
Google review
Katherine S.
Brookfield, IL
"After having multiple fencing companies provide quotes for a backyard fence, and tell me the work would have to wait 16 weeks (!!), I am thrilled to have found First Fence. Jesse in sales was incredibly responsive and helpful in determining the needs for my backyard fence (cedar scalloped wood), and also helped me through the permitting process with my town'..." Read more
3 years ago
Elaine S.
Chicago, IL
"I am sure the installation and quality are great. However, the communication from the sales manager was terrible. I understand that material from the manufacturer is the problem but there was little communication from the sales person from the start. He lacked project management experience, professional insight and the guts to simply inform his clients...." Read more
4 years ago
The B.
Palatine, IL
"Years ago, First Fence installed our privacy fence. Our first salesman Jon was wonderful. Our fence was and still is wonderful. Still get lots of compliments. After our install, we had an issue that First Fence immediately rectified. Fast forward a couple years. Jon is no longer with the company. We got assigned to Eric Anderson, who in the beginning..." Read more
4 years ago
Kalyan Johnny Bongo Pathak
"Jesse Ciesla the Sales Rep of First Fence understood our needs, our fence design. Prompt in responding and got the fence on schedule in record time. The Install crew of Poncho and Alfredo were excellent. I highly recommend working with First Fence. We have 6 feet Privacy Cedar with Postmaster steel posts. Very Happy."
4 years ago
Google review
Jay Sondheimer
"This is the second time we used First Fence a few years apart. They replaced a portion of a damaged 6' cedar privacy fence, then replaced the rest of it. The crew worked in hot & humid weather, then waited out a rain storm to complete the job in one day. Would definitely use again."
4 years ago
Google review
arlene knapp
"The install of my fence exceeded my expectations. The fence looks beautiful and neighbors on all 3 sides complimented it. 2 neighbors are considering having First Fence do work for them. My old fence had 4x4s at the bottom to keep my little dog from escaping underneath it, the installers put the new fence close to the ground and used the dirt from the new f..." Read more
4 years ago
Google review
Rachel G.
Elmhurst, IL
"Problem still not solved. One step taken. I continue to be in a waiting pattern for the rest."
4 years ago
Phyllis Wieher
"From beginnign to end First Fence was an excellent company. Jessie gave us a competitive bid, they were able to install the fence sooner than anticipated, the material was high quality cedar and substantial hardware on gate. The installers worked very hard in hot weather and left jobsite in good condition. Jessie was very responsive to questions that arose..." Read more
4 years ago
Google review
Kelly Duhamel
"I’m not really sure why anyone would give this company anything but glowing reviews. They are an upstanding, family-owned company that really cares. From the top down, they were nothing but exceptional. Very responsive, timely, kind and courteous. I had bought a home with an existing fence that wasn’t even installed by them. When I called inquiring on what t..." Read more
4 years ago
Google review
Kevin C
"I've used first fence on two houses I've lived at and I was recommended to them from my parents who used them. They are professional and reasonably priced. Nothing but good things to say about them."
4 years ago
Google review
Eric F.
La Grange Park, IL
"Called for an estimate for a new fence at our house. A person from First Fence came to do the estimate, didn't leave any contact information and never gave us an actual estimate in person or via email. I called the company to ask for the estimate with no response. Horrible customer service, apparently the fence industry is so good they don't need more bus..." Read more
4 years ago
"Use this family company for your fence! This fence company has been in business for a long time for a reason. Joanne and Dianne in the front office were easy to talk to and quick to respond. Chris came out for the estimate. He was very knowledgeable and gave an honest and fair quote with great suggestions on how to make our fence look great. We had some funk..." Read more
2 years ago