First Fence Company Reviews & Testimonials

4 (162)

Reviews: 162


5
70%
4
6%
3
1%
2
6%
1
17%

76% of customers would recommend First Fence Company

Scott Hinton

Scott Hinton star-alt star-alt star-alt star-alt star-alt

"I was pleased with the installation team. They were on-time, neat and responsive to any communication during the project."

2 years ago

Google review

Willie Riley

Willie Riley star-alt star-alt star-alt star-alt star-alt

"Good company. Usually thorough and courteous."

3 years ago

Google review

Mark Schlosser

Mark Schlosser star-alt star-alt star-alt star-alt star-alt

"The work was done wonderfully. Amazingly fast at demoing old fence and quick to put up the new one. Only 2 days from start to finish. The quality of workmanship was fantastic. Scheduling was more of a challenge than what I had hoped for. Also, workers could have cleaned up all of the stray materials from the yard and hosed down the sidewalk to remove all..." Read more

3 years ago

Google review

Robin Williams

Robin Williams star-alt star-alt star-alt star-alt star-alt

"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come. Useful Funny Cool..." Read more

3 years ago

Google review

Robin W. star-alt star-alt star-alt star-alt star-alt

Hillside, IL

"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come."

3 years ago

Pearl J. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Install fence 3/2017 have had problems every year since, 9/18 part of fence fell nails came out. it took until November before someone came out . Then in Nov. 2020 post in front came out of ground, wood rotten. The Back section of fence they fixed fell again because of wind. I Had several conversations with Sales person and owner John about work. They fixed..." Read more

3 years ago

Jeri Marie

Jeri Marie star-alt star-alt star-alt star-alt star-alt

"We have been reviewing estimates to complete our yard and First Fence had the best estimate. James was very accommodating and friendly. In addition, he was very knowledgeable. First Fence I would recommend to anyone."

3 years ago

Google review

Timothy Schedler

Timothy Schedler star-alt star-alt star-alt star-alt star-alt

"I was a amazed at how fast my vinyl fence was installed in one day. The fence changed the whole look of my yard. The crew that installed it were great Everyone at First Fence was so friendly and helpful. I have and will highly recommend First Fence."

3 years ago

Google review

Katherine S. star-alt star-alt star-alt star-alt star-alt

Brookfield, IL

"After having multiple fencing companies provide quotes for a backyard fence, and tell me the work would have to wait 16 weeks (!!), I am thrilled to have found First Fence. Jesse in sales was incredibly responsive and helpful in determining the needs for my backyard fence (cedar scalloped wood), and also helped me through the permitting process with my town'..." Read more

3 years ago

Elaine S.

Elaine S. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I am sure the installation and quality are great. However, the communication from the sales manager was terrible. I understand that material from the manufacturer is the problem but there was little communication from the sales person from the start. He lacked project management experience, professional insight and the guts to simply inform his clients...." Read more

3 years ago

The B.

The B. star-alt star-alt star-alt star-alt star-alt

Palatine, IL

"Years ago, First Fence installed our privacy fence. Our first salesman Jon was wonderful. Our fence was and still is wonderful. Still get lots of compliments. After our install, we had an issue that First Fence immediately rectified. Fast forward a couple years. Jon is no longer with the company. We got assigned to Eric Anderson, who in the beginning..." Read more

3 years ago

Kalyan Johnny Bongo Pathak

Kalyan Johnny Bongo Pathak star-alt star-alt star-alt star-alt star-alt

"Jesse Ciesla the Sales Rep of First Fence understood our needs, our fence design. Prompt in responding and got the fence on schedule in record time. The Install crew of Poncho and Alfredo were excellent. I highly recommend working with First Fence. We have 6 feet Privacy Cedar with Postmaster steel posts. Very Happy."

3 years ago

Google review

Jay Sondheimer

Jay Sondheimer star-alt star-alt star-alt star-alt star-alt

"This is the second time we used First Fence a few years apart. They replaced a portion of a damaged 6' cedar privacy fence, then replaced the rest of it. The crew worked in hot & humid weather, then waited out a rain storm to complete the job in one day. Would definitely use again."

3 years ago

Google review

arlene knapp

arlene knapp star-alt star-alt star-alt star-alt star-alt

"The install of my fence exceeded my expectations. The fence looks beautiful and neighbors on all 3 sides complimented it. 2 neighbors are considering having First Fence do work for them. My old fence had 4x4s at the bottom to keep my little dog from escaping underneath it, the installers put the new fence close to the ground and used the dirt from the new f..." Read more

3 years ago

Google review

Rachel G.

Rachel G. star-alt star-alt star-alt star-alt star-alt

Elmhurst, IL

"Problem still not solved. One step taken. I continue to be in a waiting pattern for the rest."

3 years ago

Phyllis Wieher

Phyllis Wieher star-alt star-alt star-alt star-alt star-alt

"From beginnign to end First Fence was an excellent company. Jessie gave us a competitive bid, they were able to install the fence sooner than anticipated, the material was high quality cedar and substantial hardware on gate. The installers worked very hard in hot weather and left jobsite in good condition. Jessie was very responsive to questions that arose..." Read more

3 years ago

Google review

Kelly Duhamel

Kelly Duhamel star-alt star-alt star-alt star-alt star-alt

"I’m not really sure why anyone would give this company anything but glowing reviews. They are an upstanding, family-owned company that really cares. From the top down, they were nothing but exceptional. Very responsive, timely, kind and courteous. I had bought a home with an existing fence that wasn’t even installed by them. When I called inquiring on what t..." Read more

4 years ago

Google review

Kevin C

Kevin C star-alt star-alt star-alt star-alt star-alt

"I've used first fence on two houses I've lived at and I was recommended to them from my parents who used them. They are professional and reasonably priced. Nothing but good things to say about them."

4 years ago

Google review

Eric F. star-alt star-alt star-alt star-alt star-alt

La Grange Park, IL

"Called for an estimate for a new fence at our house. A person from First Fence came to do the estimate, didn't leave any contact information and never gave us an actual estimate in person or via email. I called the company to ask for the estimate with no response. Horrible customer service, apparently the fence industry is so good they don't need more bus..." Read more

4 years ago

Nick L. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Stay away!!!! All of the post have popped out of the ground probably because they didn't dig deep enough. And the fence panels are all discolored. And the work was only done not even 5 years ago. And it came with a life time warranty. I've been calling them to come fix the the problems but they keep say they can't come out because of covid. They just don't w..." Read more

4 years ago

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Woodridge, IL

"I called First Fence and was immediately impressed with their operation. First Fence is a professional organization that produces first rate fences. I was pleased with their professionalism and attention to detail. They were extremely flexible as my idea for the fence changed and they re-did the work at no additional charge. I worked with James in sales a..." Read more

4 years ago

Blair W.

Blair W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I'm so disappointed with First Fence. I have been trying for months to get the lock on our gate fixed (installed January 2020). We have used First Fence at 4 properties and referred them to many friends/family. Our sales person has been unresponsive. The office told me the owner was going to come out to address this issue 2-3 weeks ago, and just this wee..." Read more

4 years ago

melissa wittmer

melissa wittmer star-alt star-alt star-alt star-alt star-alt

"Chris from First Fence gave us an estimate for our backyard fence and followed up with us and responded promptly to our questions via email or phone. The installation crew showed up on time and finished in one day. Received a follow up phone call a few days after the install and I mentioned one small issue with a part of the fence which was not a big deal..." Read more

4 years ago

Google review

Kevin Rocio

Kevin Rocio star-alt star-alt star-alt star-alt star-alt

"I laugh because while sheltering in place, I’ve been going to and from my mother’s house and my own. Since I had some down time, I decided I would replace my mom’s driveway gate. Originally, I measured it on my own and was going to attempt a DIY Project. 😜 Then I decided I would get a professional quote and compare. After googling “fence near me,” First Fe..." Read more

4 years ago

Google review

Vince M. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"From start to finish I couldn't have asked for a better experience!!! This was our first fence and the salesman Chris answered our every question and gave great advice... The installation crew was extremely professional and got the job done in one day!!! We absolutely love how it came out!!! I would highly recommend this company and cannot wait to enjoy my b..." Read more

4 years ago