First Fence Company Reviews & Testimonials

4 (162)

Reviews: 162


5
70%
4
6%
3
1%
2
6%
1
17%

76% of customers would recommend First Fence Company

Sherri S. star-alt star-alt star-alt star-alt star-alt

McHenry, IL

"Put our no maintenance fence up today. One day :-) Our dogs love it. Highly recommend!"

5 years ago

Ray Kyllonen

Ray Kyllonen star-alt star-alt star-alt star-alt star-alt

"We love our new fence!!! First Fence Inc did a spectacular job installing our new fence this summer. The owner John personally delivered everything he promised! The quality of the product was by far better than anything we looked at. We have three small dogs and needed a puppy guard to keep them in the backyard. The guard that John helped us select looks fa..." Read more

5 years ago

Google review

Kathleen G.

Kathleen G. star-alt star-alt star-alt star-alt star-alt

Forest Park, IL

"Had First Fence take down an old fence and put up a new one several years ago. It looked fine, but this year my handyman was staining it and noticed it was wobbly. After some investigation, several of the posts weren't sunk in concrete they're just in the ground, so they're rotting and making the fence unstable. Not cool."

5 years ago

Brian Stolper

Brian Stolper star-alt star-alt star-alt star-alt star-alt

"Used them for a full fence install in prior house, knocked it our of the park. Have also used them at our new home for another smaller job and are always quick and responsive. Would recommend them to anyone."

5 years ago

Google review

jim langworthy

jim langworthy star-alt star-alt star-alt star-alt star-alt

"Very reliable, great products"

5 years ago

Google review

Michael K. star-alt star-alt star-alt star-alt star-alt

Elk Grove Village, IL

"Once we decided to use first fence it took forever to get them out fir the quote for the black aluminum gate. The price was right so we went with them. I've regretted it since. Yes the installation was good. We've had issues with the paint peeling, the aluminum on the inside where the gates meet. The paint idea bubbling. It looks bad. Brackets keep co..." Read more

5 years ago

Alistair M.

Alistair M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"Inaccessible, dishonest, poor quality. First Fence dug through a sewer line and filled with concrete without telling us. It was obvious they hit it since pieces of the sewer were found all over. This caused major plumbing backups in our house and damaged our floors. They were not responsive to our calls or emails about the matter. Aside from that, quality..." Read more

5 years ago

Katie S.

Katie S. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"We recently had a fence installed and I'm satisfied with the experience and product. The salesperson (Dan) was able to come right away to measure and survey the yard/let us know what stumps needed to be fixed, etc. and provided a quote within a few days. About 4-6 weeks later a crew of two men came out and they were respectful and nice and did a great job..." Read more

5 years ago

Diane G. star-alt star-alt star-alt star-alt star-alt

Villa Park, IL

"I have used First Fence twice. The first time they installed the fence on one side of my yard everything went fine. The second time they installed the fence on the other side of my yard. The fence part was fine, but the installers messed up the front piece and the gate. I had to have the salesman come back to check out my concerns, which took several days. H..." Read more

5 years ago

Patryk G. star-alt star-alt star-alt star-alt star-alt

Schaumburg, IL

"I would not recommend them at all. Actually they lost a $3k sale of another fence in my family because of the frustration and lack thereof professional work completed. The install went ok, it was overly angled in my option but the sales person stated it was lack of communication on my part; if I wanted it straighter. Every time you call the office for any is..." Read more

5 years ago

Ruben L. star-alt star-alt star-alt star-alt star-alt

River Forest, IL

"I am Completely satisfied with my First Fence experience, where they installed a new 6' privacy fence. My experience began with the estimator (Jesse C) arriving on time--professional, courteous, and highly knowledgeable. He described each fencing option in detail and helped in our decision making process. They also secured the permit, contacted JULIE, etc..." Read more

5 years ago

Emily R.

Emily R. star-alt star-alt star-alt star-alt star-alt

Clarendon Hills, IL

"Had First fence extend a privacy fence I had them install 10 years ago and looks great, I also had a gate and smaller fence added and the guys did a great job and cleaned up great. It looks fabulous! Thank you first fence!"

5 years ago

DAN Ashcraft

DAN Ashcraft star-alt star-alt star-alt star-alt star-alt

"Great fence company"

5 years ago

Google review

Caoimhin B. star-alt star-alt star-alt star-alt star-alt

Villa Park, IL

"First Fence did an excellent job. The fence looks wonderful and the install went perfectly. The only reason they don't get 5 stars is because I had to pull the permit myself. I was told by the sales guy that I could pay more for them to pull the permit, but he might not be able to pull in time for the installation date, so I pulled it myself. I know they'r..." Read more

5 years ago

Helmut N.

Helmut N. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"Chose First Fence for our fencing needs. My son had used them and was pleased with their work so we decided to call them. It was a very pleasant experience from start to finish. Always on time, for estimate, communication and installation. Installers were prompt, professional and did an amazing. They cleaned up thoroughly and hauled all old materials aw..." Read more

5 years ago

Joseph D.

Joseph D. star-alt star-alt star-alt star-alt star-alt

Elmhurst, IL

"What can I say. Called them on a Thursday and Lisa set me up with an appointment for the following Tuesday. They gave me the 8-10 A M slot and Chris was right on time. We walked the property and talked about replacing posts. This would have been the second replacement project in four years. I asked for a complete replacement price and left Chris to do his wo..." Read more

6 years ago

Cara K. star-alt star-alt star-alt star-alt star-alt

Burbank, IL

"First of all, Jesse was amazing to work with. Completely professional. Understood my concerns. Kept me informed of when the fence may be installed. I also saw some negative reviews about the company and talked to Jesse about them. He was completely honest with me and I appreciated it. The crew was also incredible. They did a fabulous job. Needless to..." Read more

6 years ago

Terry P.

Terry P. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I have used them twice. I went to Home Depot and that is who they sent. I think they are pricey and if I had it to do again would have shopped around. $1400 for a gate and about 27 feet of fence. $1900 for about 40 feet and a gate and customer return discount. My cedar recommended alley fence has deteriorated and bowed in ;sections; flimsy gate. The slat..." Read more

6 years ago

Meredith Lannert (LannertHomes)

Meredith Lannert (LannertHomes) star-alt star-alt star-alt star-alt star-alt

"Jesse was awesome to work with. Fence looks great. Built right on site. A pleasure to do business with them."

6 years ago

Google review

Gary G. star-alt star-alt star-alt star-alt star-alt

Arlington Heights, IL

"It was a terrible experience using First Fence. The installation caused damage to a gas line running to my gas grill and damage to an underground sprinkler system. Despite being informed ahead of installation about those lines, First Fence claimed no responsibility. The fence itself was installed with several broken boards and is missing sufficient nails to..." Read more

6 years ago

Anthony B. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"The worst ever!!!!!! They are completely unprofessional and have no idea what they are doing. AVOID!!!!! They took my money. Accessed area of my home without permission and just left because life is hard and people have expectations."

6 years ago

Steven K.

Steven K. star-alt star-alt star-alt star-alt star-alt

Glen Ellyn, IL

"Great workmanship, but poor communication from the office contact/project manager. We contracted First Fence Company to remove and replace one side of our fence in late-July and were told 4-6 weeks. Simple enough. The day of the installation, we were told someone would be on-site between 8am-9am to do the work. I called at 10:30am and was told they would be..." Read more

6 years ago

Diane C. star-alt star-alt star-alt star-alt star-alt

Elmhurst, IL

"Our fence looks great and the men worked so hard and efficiently when they were here. There was one aspect of the finished product that I was not happy with, however, First Fence went WELL Over and Above to remedy the issue and to make sure I was a satisfied customer. I would highly recommend them."

6 years ago

yoko a.

yoko a. star-alt star-alt star-alt star-alt star-alt

Oak Park, IL

"We recently ordered our fence from First Fence. They came to take down the old fence even though they did not have enough new materials. Now they say we need to wait 4-5weeks for the materials to arrive! Our poor neighbor can't let their dog run in their backyard because there is no fence. In addition, the gate they have installed doesn't close with the l..." Read more

6 years ago

Robert D.

Robert D. star-alt star-alt star-alt star-alt star-alt

La Grange Park, IL

"Fantastic workmanship and recommendations. Installed aluminum fence in one day and it looks great. Competitive pricing. Lots of options to choose from, and they have a showroom (unlike most) where they display the materials which helps you decide. They also communicate well and listen. Highly recommend them!"

6 years ago