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Emily Lewis
Cris H.
Oakbrook Terrace, IL
"Made an appointment for a fence quote met with the owners son I guess and was very rude. He made it seem like his company was better then others and refused to offer a quote because I asked for a reasonable price. He showed up without calling and pulled into my driveway like he owned the place. Check the other reviews here and you'll see I wouldn't bother wi..." Read more
3 years ago
Marc Weinstein
"First Fence has put in two fences for us. Both of them are extremely well made and very attractive. Both of them were installed in less than a day. When we found a discolored board in one of the fences, they came out within days and replaced it for us quickly. I was very impressed with their attention to customer service and ensuring that we were fully sati..." Read more
3 years ago
Google review
Rev. Kathryn Nolte
"First Fence listened to our specific needs for a fence that kept all of our animals in our yard. They exceeded expectations, delivering a beautiful, sturdy product."
3 years ago
Google review
Phyllis T.
Westchester, IL
"The absolute worst experience with a contractor ever! Ordered months ago and still not fixed. Are you even still in business?"
3 years ago
Baldemar T.
Elk Grove Village, IL
"First I have to say their fence is excellent. The managing team is the weak link to the process. They told me it would take 8 to 10 week to install the fence which I agreed. On the 10th week no one called so I called. They told me it had change to 10 to 12 weeks. I told them I might be out of town in that time period. They told me that wouldn't be a problem..." Read more
3 years ago
Terri McConville
"First Fence did a fantastic job on our fence. It was built expertly in one day. The builders worked incredibly hard to make it look perfect. We highly recommend!"
3 years ago
Google review
Dale Lucier
"I called First Fence expecting I might need a new fence. Chris was very honest and said the fence was in good shape and he'd just replace the posts that were coming loose. The crew that came out was on-time (even early) and fixed the posts without issue. They tightened up a few other boards and replaced one that was chipped, even though it wasn't on the o..." Read more
3 years ago
Google review
Matt Boeing
"Use this family company for your fence! This fence company has been in business for a long time for a reason. Joanne and Dianne in the front office were easy to talk to and quick to respond. Chris came out for the estimate. He was very knowledgeable and gave an honest and fair quote with great suggestions on how to make our fence look great. We had some funk..." Read more
3 years ago
Google review
Grant T.
Chicago, IL
"This company totally ghosted us. They came out to our house to do an estimate and then never gave us the estimate. I emailed them twice afterwards and my husband contacted them too and they just never responded. I do not recommend."
4 years ago
Alex L.
Windsor Charter Township, MI
"AVOID - We had a new fence installed in September 2021 for our new home. In December part of the fence collapsed overnight apparently due to wind. We spoke to an incredibly rude woman the next day who told us they were too busy with new installs to come repair ours. Thankfully our builder was able to pull some strings and made them come repair the fence othe..." Read more
4 years ago
denny w.
Chicago, IL
"STAY AWAY FROM FIRST FENCE! We signed the contract and gave a deposit on April 2nd, 2022. We understood the supply chain delays, and accepted that it could be the end of May before we saw our fence. We were called in early June and given June 19th as our date. 7am, 8am go by, and no one calls, and no one shows up, finally around 9:30 we get a call saying the..." Read more
4 years ago
Clare G.
Chicago, IL
"I would not recommend First Fence. I understand that there are supply chain issues causing delays across all industries but First Fence has lied to me to make a sale and they have not communicated delays or managed expectations whatsoever. I wish I had signed a contract with Freeman Fence instead. We signed a contract with First Fence in March to install an..." Read more
4 years ago
Michael T.
Park Ridge, IL
"Have to update my review,after 19 days 1st fence did send the estimate. very slow but did send it"
4 years ago
Scott Hinton
"I was pleased with the installation team. They were on-time, neat and responsive to any communication during the project."
4 years ago
Google review
Willie Riley
"Good company. Usually thorough and courteous."
4 years ago
Google review
Mark Schlosser
"The work was done wonderfully. Amazingly fast at demoing old fence and quick to put up the new one. Only 2 days from start to finish. The quality of workmanship was fantastic. Scheduling was more of a challenge than what I had hoped for. Also, workers could have cleaned up all of the stray materials from the yard and hosed down the sidewalk to remove all..." Read more
4 years ago
Google review
Robin Williams
"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come. Useful Funny Cool..." Read more
4 years ago
Google review
Robin W.
Hillside, IL
"My husband & I hired First Fence to install a vinyl fence. The project took longer than expected because of manufacturers delays, but First Fence did rectify the problem. Family, friends & neighbors love our vinyl fence. So far we're satisfied with the installation of the fence and hopefully our vinyl fence will last for decades to come."
4 years ago
Pearl J.
San Francisco, CA
"Install fence 3/2017 have had problems every year since, 9/18 part of fence fell nails came out. it took until November before someone came out . Then in Nov. 2020 post in front came out of ground, wood rotten. The Back section of fence they fixed fell again because of wind. I Had several conversations with Sales person and owner John about work. They fixed..." Read more
4 years ago
Jeri Marie
"We have been reviewing estimates to complete our yard and First Fence had the best estimate. James was very accommodating and friendly. In addition, he was very knowledgeable. First Fence I would recommend to anyone."
4 years ago
Google review
Timothy Schedler
"I was a amazed at how fast my vinyl fence was installed in one day. The fence changed the whole look of my yard. The crew that installed it were great Everyone at First Fence was so friendly and helpful. I have and will highly recommend First Fence."
4 years ago
Google review
Katherine S.
Brookfield, IL
"After having multiple fencing companies provide quotes for a backyard fence, and tell me the work would have to wait 16 weeks (!!), I am thrilled to have found First Fence. Jesse in sales was incredibly responsive and helpful in determining the needs for my backyard fence (cedar scalloped wood), and also helped me through the permitting process with my town'..." Read more
4 years ago
Elaine S.
Chicago, IL
"I am sure the installation and quality are great. However, the communication from the sales manager was terrible. I understand that material from the manufacturer is the problem but there was little communication from the sales person from the start. He lacked project management experience, professional insight and the guts to simply inform his clients...." Read more
5 years ago
The B.
Palatine, IL
"Years ago, First Fence installed our privacy fence. Our first salesman Jon was wonderful. Our fence was and still is wonderful. Still get lots of compliments. After our install, we had an issue that First Fence immediately rectified. Fast forward a couple years. Jon is no longer with the company. We got assigned to Eric Anderson, who in the beginning..." Read more
5 years ago
"Great experience! James was extremely helpful, the crew was fast and efficient, and Diane was always kind on the phone."
3 years ago