First Fence Company Reviews & Testimonials

4.2 (201)

Reviews: 201


5
74%
4
6%
3
0%
2
5%
1
14%

80% of customers would recommend First Fence Company

Kalyan Johnny Bongo Pathak

Kalyan Johnny Bongo Pathak star-alt star-alt star-alt star-alt star-alt

"Jesse Ciesla the Sales Rep of First Fence understood our needs, our fence design. Prompt in responding and got the fence on schedule in record time. The Install crew of Poncho and Alfredo were excellent. I highly recommend working with First Fence. We have 6 feet Privacy Cedar with Postmaster steel posts. Very Happy."

5 years ago

Google review

Jay Sondheimer

Jay Sondheimer star-alt star-alt star-alt star-alt star-alt

"This is the second time we used First Fence a few years apart. They replaced a portion of a damaged 6' cedar privacy fence, then replaced the rest of it. The crew worked in hot & humid weather, then waited out a rain storm to complete the job in one day. Would definitely use again."

5 years ago

Google review

arlene knapp

arlene knapp star-alt star-alt star-alt star-alt star-alt

"The install of my fence exceeded my expectations. The fence looks beautiful and neighbors on all 3 sides complimented it. 2 neighbors are considering having First Fence do work for them. My old fence had 4x4s at the bottom to keep my little dog from escaping underneath it, the installers put the new fence close to the ground and used the dirt from the new f..." Read more

5 years ago

Google review

Rachel G.

Rachel G. star-alt star-alt star-alt star-alt star-alt

Elmhurst, IL

"Problem still not solved. One step taken. I continue to be in a waiting pattern for the rest."

5 years ago

Phyllis Wieher

Phyllis Wieher star-alt star-alt star-alt star-alt star-alt

"From beginnign to end First Fence was an excellent company. Jessie gave us a competitive bid, they were able to install the fence sooner than anticipated, the material was high quality cedar and substantial hardware on gate. The installers worked very hard in hot weather and left jobsite in good condition. Jessie was very responsive to questions that arose..." Read more

5 years ago

Google review

Kelly Duhamel

Kelly Duhamel star-alt star-alt star-alt star-alt star-alt

"I’m not really sure why anyone would give this company anything but glowing reviews. They are an upstanding, family-owned company that really cares. From the top down, they were nothing but exceptional. Very responsive, timely, kind and courteous. I had bought a home with an existing fence that wasn’t even installed by them. When I called inquiring on what t..." Read more

5 years ago

Google review

Kevin C

Kevin C star-alt star-alt star-alt star-alt star-alt

"I've used first fence on two houses I've lived at and I was recommended to them from my parents who used them. They are professional and reasonably priced. Nothing but good things to say about them."

5 years ago

Google review

Eric F. star-alt star-alt star-alt star-alt star-alt

La Grange Park, IL

"Called for an estimate for a new fence at our house. A person from First Fence came to do the estimate, didn't leave any contact information and never gave us an actual estimate in person or via email. I called the company to ask for the estimate with no response. Horrible customer service, apparently the fence industry is so good they don't need more bus..." Read more

5 years ago

Nick L. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Stay away!!!! All of the post have popped out of the ground probably because they didn't dig deep enough. And the fence panels are all discolored. And the work was only done not even 5 years ago. And it came with a life time warranty. I've been calling them to come fix the the problems but they keep say they can't come out because of covid. They just don't w..." Read more

5 years ago

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Woodridge, IL

"I called First Fence and was immediately impressed with their operation. First Fence is a professional organization that produces first rate fences. I was pleased with their professionalism and attention to detail. They were extremely flexible as my idea for the fence changed and they re-did the work at no additional charge. I worked with James in sales a..." Read more

6 years ago

Blair W.

Blair W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I'm so disappointed with First Fence. I have been trying for months to get the lock on our gate fixed (installed January 2020). We have used First Fence at 4 properties and referred them to many friends/family. Our sales person has been unresponsive. The office told me the owner was going to come out to address this issue 2-3 weeks ago, and just this wee..." Read more

6 years ago

melissa wittmer

melissa wittmer star-alt star-alt star-alt star-alt star-alt

"Chris from First Fence gave us an estimate for our backyard fence and followed up with us and responded promptly to our questions via email or phone. The installation crew showed up on time and finished in one day. Received a follow up phone call a few days after the install and I mentioned one small issue with a part of the fence which was not a big deal..." Read more

6 years ago

Google review

Kevin Rocio

Kevin Rocio star-alt star-alt star-alt star-alt star-alt

"I laugh because while sheltering in place, I’ve been going to and from my mother’s house and my own. Since I had some down time, I decided I would replace my mom’s driveway gate. Originally, I measured it on my own and was going to attempt a DIY Project. 😜 Then I decided I would get a professional quote and compare. After googling “fence near me,” First Fe..." Read more

6 years ago

Google review

Vince M. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"From start to finish I couldn't have asked for a better experience!!! This was our first fence and the salesman Chris answered our every question and gave great advice... The installation crew was extremely professional and got the job done in one day!!! We absolutely love how it came out!!! I would highly recommend this company and cannot wait to enjoy my b..." Read more

6 years ago

Sherri S. star-alt star-alt star-alt star-alt star-alt

McHenry, IL

"Put our no maintenance fence up today. One day :-) Our dogs love it. Highly recommend!"

6 years ago

Ray Kyllonen

Ray Kyllonen star-alt star-alt star-alt star-alt star-alt

"We love our new fence!!! First Fence Inc did a spectacular job installing our new fence this summer. The owner John personally delivered everything he promised! The quality of the product was by far better than anything we looked at. We have three small dogs and needed a puppy guard to keep them in the backyard. The guard that John helped us select looks fa..." Read more

6 years ago

Google review

Kathleen G.

Kathleen G. star-alt star-alt star-alt star-alt star-alt

Forest Park, IL

"Had First Fence take down an old fence and put up a new one several years ago. It looked fine, but this year my handyman was staining it and noticed it was wobbly. After some investigation, several of the posts weren't sunk in concrete they're just in the ground, so they're rotting and making the fence unstable. Not cool."

6 years ago

Brian Stolper

Brian Stolper star-alt star-alt star-alt star-alt star-alt

"Used them for a full fence install in prior house, knocked it our of the park. Have also used them at our new home for another smaller job and are always quick and responsive. Would recommend them to anyone."

6 years ago

Google review

jim langworthy

jim langworthy star-alt star-alt star-alt star-alt star-alt

"Very reliable, great products"

6 years ago

Google review

Michael K. star-alt star-alt star-alt star-alt star-alt

Elk Grove Village, IL

"Once we decided to use first fence it took forever to get them out fir the quote for the black aluminum gate. The price was right so we went with them. I've regretted it since. Yes the installation was good. We've had issues with the paint peeling, the aluminum on the inside where the gates meet. The paint idea bubbling. It looks bad. Brackets keep co..." Read more

7 years ago

Alistair M.

Alistair M. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"Inaccessible, dishonest, poor quality. First Fence dug through a sewer line and filled with concrete without telling us. It was obvious they hit it since pieces of the sewer were found all over. This caused major plumbing backups in our house and damaged our floors. They were not responsive to our calls or emails about the matter. Aside from that, quality..." Read more

7 years ago

Katie S.

Katie S. star-alt star-alt star-alt star-alt star-alt

Lombard, IL

"We recently had a fence installed and I'm satisfied with the experience and product. The salesperson (Dan) was able to come right away to measure and survey the yard/let us know what stumps needed to be fixed, etc. and provided a quote within a few days. About 4-6 weeks later a crew of two men came out and they were respectful and nice and did a great job..." Read more

7 years ago

Diane G. star-alt star-alt star-alt star-alt star-alt

Villa Park, IL

"I have used First Fence twice. The first time they installed the fence on one side of my yard everything went fine. The second time they installed the fence on the other side of my yard. The fence part was fine, but the installers messed up the front piece and the gate. I had to have the salesman come back to check out my concerns, which took several days. H..." Read more

7 years ago

Patryk G. star-alt star-alt star-alt star-alt star-alt

Schaumburg, IL

"I would not recommend them at all. Actually they lost a $3k sale of another fence in my family because of the frustration and lack thereof professional work completed. The install went ok, it was overly angled in my option but the sales person stated it was lack of communication on my part; if I wanted it straighter. Every time you call the office for any is..." Read more

7 years ago

Ruben L. star-alt star-alt star-alt star-alt star-alt

River Forest, IL

"I am Completely satisfied with my First Fence experience, where they installed a new 6' privacy fence. My experience began with the estimator (Jesse C) arriving on time--professional, courteous, and highly knowledgeable. He described each fencing option in detail and helped in our decision making process. They also secured the permit, contacted JULIE, etc..." Read more

7 years ago