Yelp 
Google Andy F.
Seattle, WA
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
Mia W.
Seattle, WA
"I never ever write reviews, but I have got to say my customer service with this place was some of the worst that I have ever experienced. Short story, I was misinformed several times throughout the process which prompted me to not get my computer fixed initially, but when I picked it up it didn't ever work. What started out as just a battery problem, has bec..." Read more
6 years ago
Mia W.
Seattle, WA
"I never ever write reviews, but I have got to say my customer service with this place was some of the worst that I have ever experienced. Short story, I was misinformed several times throughout the process which prompted me to not get my computer fixed initially, but when I picked it up it didn't ever work. What started out as just a battery problem, has bec..." Read more
6 years ago
Audrey M.
Seattle, WA
"Whoever they had working the counter the day I went was creepy and made me extremely uncomfortable. Absolutely never would go here again."
6 years ago
Audrey M.
Seattle, WA
"Whoever they had working the counter the day I went was creepy and made me extremely uncomfortable. Absolutely never would go here again."
6 years ago
Magenta P.
Seattle, WA
"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more
6 years ago
Magenta P.
Seattle, WA
"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more
6 years ago
Henry W.
Seattle, WA
"I called and asked if they would be able to fix my phone. I get there and tell the guy the same exact thing I told them on the phone and he said he couldn't do it. I called and got there within the same hour. Thanks for wasting a hour out of my day for no reason."
6 years ago
Henry W.
Seattle, WA
"I called and asked if they would be able to fix my phone. I get there and tell the guy the same exact thing I told them on the phone and he said he couldn't do it. I called and got there within the same hour. Thanks for wasting a hour out of my day for no reason."
6 years ago
Keyan K.
University District, Seattle, WA
"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more
7 years ago
Keyan K.
University District, Seattle, WA
"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more
7 years ago
Sam C.
Seattle, WA
"Downloaded Yelp to make this review. Would not recommend going there if your are a novice with computers. After sending it in for a minor hardware issue, they told me some bullshit stories about "corrupted" files and other buzzwords that I would have to pay 169 dollars to repair. Computer was fine, but it was obvious they were just trying to take advantage o..." Read more
9 years ago
Sam C.
Seattle, WA
"Downloaded Yelp to make this review. Would not recommend going there if your are a novice with computers. After sending it in for a minor hardware issue, they told me some bullshit stories about "corrupted" files and other buzzwords that I would have to pay 169 dollars to repair. Computer was fine, but it was obvious they were just trying to take advantage o..." Read more
9 years ago
Neo H.
Seattle, WA
"THE WORST PLACE to get your laptop repaired. I have so many complaints about this place based off just from one laptop repair. First there is a diagnostic fee of $50 for any "diagnosis" of your computer. The guy said it will take 3 to 4 days for the diagnosis. Guess what it took an ENTIRE WEEK to find out that my "hard drive" was broken. Funny thing is I alr..." Read more
9 years ago
Neo H.
Seattle, WA
"THE WORST PLACE to get your laptop repaired. I have so many complaints about this place based off just from one laptop repair. First there is a diagnostic fee of $50 for any "diagnosis" of your computer. The guy said it will take 3 to 4 days for the diagnosis. Guess what it took an ENTIRE WEEK to find out that my "hard drive" was broken. Funny thing is I alr..." Read more
9 years ago
Francis G.
Kirkland, WA
"My laptop had a broken AC jack, sent it in to repair and it took a month to fix. They told me it's because they had to order the part from China, fair enough. However when I got it back, the keyboard backlight wasn't working. When I opened up the laptop to check it out, I found that the keyboard backlight ribbon was completely detached, and it wouldn't go ba..." Read more
9 years ago
Francis G.
Kirkland, WA
"My laptop had a broken AC jack, sent it in to repair and it took a month to fix. They told me it's because they had to order the part from China, fair enough. However when I got it back, the keyboard backlight wasn't working. When I opened up the laptop to check it out, I found that the keyboard backlight ribbon was completely detached, and it wouldn't go ba..." Read more
9 years ago
Chu L.
Medina, WA
"They said it would take 3 days to repair my laptop. And then after 3 days, they told me they need another few days. Finally after almost two weeks, they told met hey we're unable to get it repaired, but I still need to pay them because they invested their time on this. Isn't it ridiculous? Unfortunately I was a student and new to US at that time, so I paid..." Read more
9 years ago
Chris H.
San Jose, CA
"If I could give a negative 5 I would!!! I came to Seattle for a visit with my family and my daughters screen cracked. everything worked PERFECTLY except for a crack. I did not have much time and I contacted several repair shops who quoted me a price. This place quoted me a lower price and said all the college students used them, I drove to them. Once I arriv..." Read more
10 years ago
Mary C.
Seattle, WA
"I brought my iPhone in here for a broken screen. They fixed it quickly, but then the screen started turning gray. They fixed it again for free, but then it had other problems. I had to bring it somewhere else to fix it again."
10 years ago
Boris L.
University, WA
"What a disaster, the attitude of that white guy with glass is so overweening, who treated customer as idiots. And eventhough the computer get fixed, the new part does not match the program preinstalled by the original vender. And when I tell him about this problem, that guys said to me with a stereotype smile and said this is nothing business. WTH"
10 years ago
Junrui Z.
South Loop, Chicago, IL
"Don't don't don't go there, they just break your pc and the tell you it is broken, ask hundreds buck to repair it, and tell you if it doesn't work after repair, you should pay extra hundreds bucks to buy a new one! they just want your money so bad!!"
10 years ago
Junrui Z.
South Loop, Chicago, IL
"Don't don't don't go there, they just break your pc and the tell you it is broken, ask hundreds buck to repair it, and tell you if it doesn't work after repair, you should pay extra hundreds bucks to buy a new one! they just want your money so bad!!"
10 years ago
"Total scam. I brought in my 6-month old laptop with display issues. They told me they could get it turned around faster than the Apple Store could, and would deliver the same service, so I left it with them to get an estimate. They called me the next day and said there was a dent on the top that invalidated the warranty, and that the repair would cost ~$75..." Read more
5 years ago