Yelp 
Google Magenta P.
Seattle, WA
Henry W.
Seattle, WA
"I called and asked if they would be able to fix my phone. I get there and tell the guy the same exact thing I told them on the phone and he said he couldn't do it. I called and got there within the same hour. Thanks for wasting a hour out of my day for no reason."
6 years ago
Keyan K.
University District, Seattle, WA
"This store had quite a good rating so I expected good quality service. My old Dell laptop's screen was jammed. The hinges were misplaced and I had trouble closing and opening it. Nothing was broken and all I needed was for an experienced professional to take it apart and to put the hinges back in the right place. NO PARTS NEEDED TO BE REPLACED OR REPAIRED. T..." Read more
7 years ago
Sam C.
Seattle, WA
"Downloaded Yelp to make this review. Would not recommend going there if your are a novice with computers. After sending it in for a minor hardware issue, they told me some bullshit stories about "corrupted" files and other buzzwords that I would have to pay 169 dollars to repair. Computer was fine, but it was obvious they were just trying to take advantage o..." Read more
8 years ago
Neo H.
Seattle, WA
"THE WORST PLACE to get your laptop repaired. I have so many complaints about this place based off just from one laptop repair. First there is a diagnostic fee of $50 for any "diagnosis" of your computer. The guy said it will take 3 to 4 days for the diagnosis. Guess what it took an ENTIRE WEEK to find out that my "hard drive" was broken. Funny thing is I alr..." Read more
8 years ago
Francis G.
Kirkland, WA
"My laptop had a broken AC jack, sent it in to repair and it took a month to fix. They told me it's because they had to order the part from China, fair enough. However when I got it back, the keyboard backlight wasn't working. When I opened up the laptop to check it out, I found that the keyboard backlight ribbon was completely detached, and it wouldn't go ba..." Read more
8 years ago
Chu L.
Medina, WA
"They said it would take 3 days to repair my laptop. And then after 3 days, they told me they need another few days. Finally after almost two weeks, they told met hey we're unable to get it repaired, but I still need to pay them because they invested their time on this. Isn't it ridiculous? Unfortunately I was a student and new to US at that time, so I paid..." Read more
8 years ago
Chris H.
San Jose, CA
"If I could give a negative 5 I would!!! I came to Seattle for a visit with my family and my daughters screen cracked. everything worked PERFECTLY except for a crack. I did not have much time and I contacted several repair shops who quoted me a price. This place quoted me a lower price and said all the college students used them, I drove to them. Once I arriv..." Read more
9 years ago
Mary C.
Seattle, WA
"I brought my iPhone in here for a broken screen. They fixed it quickly, but then the screen started turning gray. They fixed it again for free, but then it had other problems. I had to bring it somewhere else to fix it again."
10 years ago
Boris L.
University, WA
"What a disaster, the attitude of that white guy with glass is so overweening, who treated customer as idiots. And eventhough the computer get fixed, the new part does not match the program preinstalled by the original vender. And when I tell him about this problem, that guys said to me with a stereotype smile and said this is nothing business. WTH"
10 years ago
Junrui Z.
South Loop, Chicago, IL
"Don't don't don't go there, they just break your pc and the tell you it is broken, ask hundreds buck to repair it, and tell you if it doesn't work after repair, you should pay extra hundreds bucks to buy a new one! they just want your money so bad!!"
10 years ago
Brian F.
Seattle, WA
"My iphone 5 was having problems charging, so I took it to the closest place for a quick fix. I spoke to someone who said they would take a look at it, and asked that I come back within 45 minutes since they were closing. Upon returning he explained that he needed to solder something to fix the bad contact between the charging port and the battery. They also..." Read more
10 years ago
Aidan L.
Seattle, WA
"I came in because the screen on my Galaxy S4 had cracked. I was charged a "diagnostic fee" which I was assured would apply towards the cost of repair. After leaving the device with them for a while, I got a call that the screen was cracked (relatively inexpensive fix) but the LCD screen was fine (it would have been expensive to fix). I said sure, do the rep..." Read more
10 years ago
An G.
Seattle, WA
"The good news - it's right on the ave and they got the work done. The bad news - they were constantly changing their version of what's wrong with my laptop, did work I specifically asked them NOT to do and then tried to charge me for it. Go only if you can hold your ground and haggle like a pro and then the price will be reasonable, otherwise you might get..." Read more
10 years ago
Levi E.
Seattle, WA
"If I could give this company a negative score I would. Ebits is the worst! I had a simple crack on the screen of my hp laptop. I took the computer in and the guy kept answering the phone while I was trying to talk to him about my computer. Then he told me that they would do the diagnostic and would get back to me within twenty four hours, they never did. Two..." Read more
11 years ago
Viet N.
Arlington, WA
"I went to this place thinking that it would be cheaper than sending my laptop out to geek squad or something to get it repaired. Boy was I wrong. A DC Jack repair was what I brought my laptop in to get repaired for. I was told it was going to be around 100 to 150 dollars to get replaced. As I talk to the guy in the store, he seemed like a very knowledgeabl..." Read more
11 years ago
Rob M.
Seattle, WA
"Got the distinct impression I was being ripped off. My laptop died and I took it in for a diagnosis. Eventually they called to tell me the motherboard had died, and refused to answer my questions about whether or not the hard drive still worked. Since the laptop was essentially beyond repair, it seemed like they were trying to push an expensive data recovery..." Read more
11 years ago
Craig H.
Bellingham, WA
"Horrible customer service!! Very little technical knowledge. Stay far away from them."
12 years ago
Nick Y.
WA, WA
"DO NOT BUY FROM THIS COMPANY! The customer service I've received has been atrocious. My repair took considerably longer than it should have and my computer failed almost immediately after getting it home. Long story short, it took them a week to misdiagnose my problem and provide a half-assed solution. This company also tried to rip me off, claiming that..." Read more
12 years ago
My H.
Seattle, WA
"This was last year that my computer wouldn't turn on and I brought it in. I waited for a week to get an estimate and figure out what went wrong and didn't get a call. I was fed up with waiting and decided to just get my laptop back. When I got there, they told me the problem (motherboard died!) and asked if I wanted to get it fixed which I didn't want to,..." Read more
14 years ago
Sarah B.
Seattle, WA
"They're very overpriced (a refill on a laser toner cartridge costs $65, versus buying a new cartridge at Best Buy for $50) and they didn't know that a drum unit (which holds the cartridge) is a separate item from the cartridge itself - so the drum unit was sent off to recycling, and they refused to reimburse me for the replacement cost. The owner did give me..." Read more
15 years ago
Winston N.
Seattle, WA
"I really cannot reccomend this place. I brought my damaged laptop (my laptop would only work with AC adapter in) and asked for a quote. After playing phone tag for about 3 weeks with the owner or whoever runs that place. I literally had to call this place 6 or 7 times before i could get a hold of the person who could give me a quote. They didnt even bother..." Read more
16 years ago
"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more
6 years ago