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Hippo Prestige Reviews & Testimonials

4.5 (7,503)

Reviews: 7,503


5
80%
4
7%
3
2%
2
2%
1
9%

87% of customers would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  Showing 4 star reviews only  

Mrs. Parker star-alt star-alt star-alt star-alt star-alt

"All in all arranging the lease purchase of a vehicle from Hippo has been a positive experience. Staff at Hippo are polite and generally good at their job. My only gripe is that they failed to accommodate the fact that I work nights and sleep until mid afternoon. Despite my repeated requests for afternoon calls and afternoon delivery I received several calls..." Read more

4 years ago

Paul Presland star-alt star-alt star-alt star-alt star-alt

"Excellent service happy with deal, however did take a few days to get finance sorted, could argue not hippo fault more the finance company,"

4 years ago

Amanda Gibbons star-alt star-alt star-alt star-alt star-alt

"I contacted hippo and spoke to Rob who gave me all the necessary info I needed however my partner had been dealing with another company.. I informed Rob of this and he was very understanding. However the other company let us down and I then contacted Rob again..everthing was straight forward and he ensured that I was kept upto date..other than the slight d..." Read more

4 years ago

Kim star-alt star-alt star-alt star-alt star-alt

"All in all a great experience. Staff were very helpful throughout. Gave 4 stars as there was a slight delay in receiving my car but I would definately recommend and would definately use them again."

4 years ago

PJ star-alt star-alt star-alt star-alt star-alt

"Cameron, Amy and Caroline were very helpful throughout the whole process. Cameron was great in getting my application approved and a suitable car sourced. Amy was efficient in having all of the documents sent to me and turned around their end in a timely manner. Caroline topped it off with a great personality and allowed me to get away in my new car without..." Read more

4 years ago

Paul King star-alt star-alt star-alt star-alt star-alt

"I found the team very helpful and courteous. We are very pleased with the car which was delivered to our door. We live in Surrey so we were very pleased that we didn’t have to travel to Preston. Covid-19 pandemic delayed our delivery wii hi ice was the only draw back. Other than that we were very happy."

4 years ago

shammy star-alt star-alt star-alt star-alt star-alt

"All good, Just the delay in phone calls to be answered and call returned after hours. Maybe due to being very busy, Otherwise service was generally good."

4 years ago

KEVIN JACKSON star-alt star-alt star-alt star-alt star-alt

"The level of service was excellent throughout the process of agreeing finance which was politely explained and professionally handled Initial calls from the sales team were not over bearing which was important in not forcing your decision"

4 years ago

John Kaufman star-alt star-alt star-alt star-alt star-alt

"Excellent ! apart from poor communication on vehicle order and delivery progress"

4 years ago

Claire Knight star-alt star-alt star-alt star-alt star-alt

"All paperwork ect done online and was quick and easy. Had a date for collection then a call the day before to see if we could go a couple of days later. I’d already purchased train tickets, days of work. Sorted quickly though and plan A stuck. Arrived at the very posh showroom at my exact appointment, as strict covid measures in place. However waited quite..." Read more

4 years ago

Jay star-alt star-alt star-alt star-alt star-alt

"Great service from Sam and Alyssa, very polite, very swift movement from beginning, would definitely recommend this company."

4 years ago

Andrea Ju-Pierre star-alt star-alt star-alt star-alt star-alt

"Everyone was very helpful and reply to me quickly. They manage to give me a lovely car, not the colour I wanted but the price was good for me. Robert was great help he explain everything in details. Can’t wait to sit in my new car. Thank you"

4 years ago

Andrew White star-alt star-alt star-alt star-alt star-alt

"Very helpful with help searching for a car and responsive to emails. Only reason for dropping a star is the length of time it took for car to get to me from confirming car selection and paying admin fee."

4 years ago

Scott star-alt star-alt star-alt star-alt star-alt

"Very helpful and generally all went smoothly.sometimes hard to get through to on the phone as the system doesn't divert your call correctly which can be frustrating. Sales and admin teamare very helpful."

4 years ago

Kashif star-alt star-alt star-alt star-alt star-alt

"Good service fast response "

4 years ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Really pleased with everything, kept me well informed through the whole process and it’s was done in a quick timescale which was great. Would recommend then really good customer service"

4 years ago

Stuart Milton star-alt star-alt star-alt star-alt star-alt

"Dealing with Hippo has been good, easy to deal with, polite and professional. They helped me get a great deal on a good quality vehicle at a sensible price per month. But they have been let down by 3rd parties unable to get parts to them quick enough so my vehicle delivery is nearly a week late. This has been the only snag in the entire process and hopefully..." Read more

4 years ago

Mr Philip Scott star-alt star-alt star-alt star-alt star-alt

"Gave me a very good deal and a great price"

4 years ago

Mr & Mrs Brown star-alt star-alt star-alt star-alt star-alt

"Struggled getting a lease on a new car, not sure why... the agency didn’t really give me all the information. 2nd agent contacted me and sorted everything out and now pick up a car I didn’t dream I could have!! Thanks Gareth."

4 years ago

m star-alt star-alt star-alt star-alt star-alt

"From the sales and lease point of view it was a really good experience. Jo was very helpful and professional. He kept me informed of the process throughout and updated me when necessary. The process itself took a couple of phone calls and the documents were all signed online and pretty pain free. The reason for the 4 starts was that once I was passed onto th..." Read more

4 years ago

Amanda Simpson star-alt star-alt star-alt star-alt star-alt

"Initial contact was amazing helpful and friendly. But I am trying to contact re trade in money for my mother in law. It's not for much but it is hers and really hard to get a reply. Quite sad really that this has tainted our experience"

4 years ago

Ben Redpath star-alt star-alt star-alt star-alt star-alt

"Everyone I dealt with very helpfull. Quick and easy process. I am due to receive my car 1 week today so if that goes smoothly my 4 star rating will go up to a 5 star. Without a doubt. Excellent"

4 years ago

Mr Robert Thomas star-alt star-alt star-alt star-alt star-alt

"Great service from Matt and Ryan from Blackburn"

4 years ago

Martin star-alt star-alt star-alt star-alt star-alt

"The communication when purchasing the car was very good also the communication with the documents was very good Unfortunately the hand over was lacking the personal touch.It is the first time i have owned a Mercedes and nothing was shown or explained to me. I do appreciate the situation with COVID and presume this is why it did not happen."

4 years ago

Jason Dear star-alt star-alt star-alt star-alt star-alt

"From selling me the car to picking it up was trouble free, the guy who sold it to me over the phone was easy to talk to and knew what he was talking about. When I picked up the the girl that dealt with me was very pleasant and also knew her stuff. The only problem was the valet on the car was not great, there wasn’t a panel I could touch without getting poli..." Read more

4 years ago