Jacuzzi Ontario Reviews & Testimonials

4.9 (1,875)

Reviews: 1,875


5
95%
4
5%
3
0%
2
0%
1
0%

100% of customers would recommend Jacuzzi Ontario

  Showing 4 star reviews only  

Derek Butt

Derek Butt star-alt star-alt star-alt star-alt star-alt

"This store is not very big - so it isn't a browsing destination. Parking is easy - finding them a bit more difficult until you've been there - it is basically a big park of industrial stores - that are numbered in rows - so find the main entrance and then, you need the far East row, at almost the far south end of the row. Staff were very friendly and helpf..." Read more

6 years ago

Google review

Jason Rodgers

Jason Rodgers star-alt star-alt star-alt star-alt star-alt

"Love our jacuzzi use it almost every day 😀"

6 years ago

Google review

Steve Darling

Steve Darling star-alt star-alt star-alt star-alt star-alt

"Very supportive team. Initially there were some issues with product. Once notified they addressed the issues and corrected very quickly. Thank you"

6 years ago

Google review

Jason Dodds

Jason Dodds star-alt star-alt star-alt star-alt star-alt

"Awesome salesman and experience so far! Hope the after sales service is just as good"

6 years ago

Google review

Glenn Jarvis

Glenn Jarvis star-alt star-alt star-alt star-alt star-alt

"Great staff. Always friendly and knowledgeable."

6 years ago

Google review

Becky Noxell

Becky Noxell star-alt star-alt star-alt star-alt star-alt

"We had a great experience with the Jacuzzi Family and Mike Kitchen the day we came in. It was opening weekend and we had our kids with us, they kept our kids busy eating ice-cream and checking out all the hot tubs. They were very informative and knowledgeable on the Jacuzzi Brand. They helped us out and answered all out questions every step of the way i..." Read more

6 years ago

Google review

J M

J M star-alt star-alt star-alt star-alt star-alt

"Highly knowledgeable staff from hot tubs to water chemistry. Eager to help."

6 years ago

Google review

Peter Barnaby

Peter Barnaby star-alt star-alt star-alt star-alt star-alt

"Great selection of hot tubs and accessories. Staff are friendly and knowledgeable."

6 years ago

Google review

Jim Ravensbergen

Jim Ravensbergen star-alt star-alt star-alt star-alt star-alt

"Staff is very helpful and knowledgeable. It's been over a year since I purchased my tub and I still feel comfortable coming in to get my water tested and asking for advice."

6 years ago

Google review

Brent Stitt

Brent Stitt star-alt star-alt star-alt star-alt star-alt

"Sevice: Paige took care of me, ty Paige"

6 years ago

Google review

Mike Farrow

Mike Farrow star-alt star-alt star-alt star-alt star-alt

"We initially were going to purchase an Arctic Spa but Brad did a good job of convincing us to buy a Jacuzzi. The biggest selling point was the gas bypass option. We love the spa but getting the gas bypass to work with proper guidance from Jacuzzi was challenging. It took three weeks and we finally got it going by ourselves. Happy to train Jacuzzi for a f..." Read more

7 years ago

Google review

adrian maden

adrian maden star-alt star-alt star-alt star-alt star-alt

"Can't say I was here. Google says I was. I was sitting at the light for a long time so they thought I went there. It looks nice but I don't think a jacuzzi would fit in my 11th floor apartment. If I move this will be the first place I will go to. I love hot tubs and theirs look really good. Thanks for your time fod reading this."

7 years ago

Google review

Gary Miller

Gary Miller star-alt star-alt star-alt star-alt star-alt

"I always like to see 5 Star reviews when things go right but what about when things go wrong? Sometimes I look for a 1 star review so I can see how a company addressed the customers complaint or concern. In my case Jacuzzi was amazing! My tub arrived (after a wait of a few weeks) and after I had taken the day off work and taken down my fence the tub that ar..." Read more

7 years ago

Google review

Francisco D

Francisco D star-alt star-alt star-alt star-alt star-alt

"They sell all kinds of stuff for jacuzzis and swimming pools."

7 years ago

Google review

rita d

rita d star-alt star-alt star-alt star-alt star-alt

"Our salesperson was David. Our spa took a while to come in but when it did David was quick to schedule the install. He made a personal visit to our home to give us the instructions regarding chemicals and maintenance. All staff at this store are very welcoming and quite knowledgeable. One thing I was surprised with is that the manufacturer didn’t have our ho..." Read more

7 years ago

Google review

John Black

John Black star-alt star-alt star-alt star-alt star-alt

"Excellent service and great staff. Took the time to double my purchase which resulted in me saving on my purchase."

7 years ago

Google review

Michelle Lozon

Michelle Lozon star-alt star-alt star-alt star-alt star-alt

"A big thank you to Karen from Service for finding a solution to my issue and getting a service call scheduled quickly. Really great customer service!"

7 years ago

Google review

sheri carrigan

sheri carrigan star-alt star-alt star-alt star-alt star-alt

"This was our first hot tub purchase ... branden was extremely helpful and patient with our many questions and concerns ... tub was delivered on time and without and problems ...I was alittle overwhelmed by the box of products ... but yet again branden was super helpful and came and helped us get started and all set up and ready to enjoy our new tub ....than..." Read more

7 years ago

Google review

Wayne Wilkinson

Wayne Wilkinson star-alt star-alt star-alt star-alt star-alt

"Free water testing for your tub."

7 years ago

Google review

Tara Russill

Tara Russill star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Good product selection."

8 years ago

Google review

Adam Remisch

Adam Remisch star-alt star-alt star-alt star-alt star-alt

"Very helpful"

8 years ago

Google review

Allan Wiseman

Allan Wiseman star-alt star-alt star-alt star-alt star-alt

"Mike at the Burlington location was great. He was very helpful when we were inquiry about the 500 series and he was very good when our tub was delayed. We had some problems with the Wi-Fi connection but they were very quick at helping us fix the problem. Overall, we are happy with the hot tub and will continue to support Jacuzzi for years to come."

8 years ago

Google review

Terry Allen

Terry Allen star-alt star-alt star-alt star-alt star-alt

"Good service and knowledgeable staff"

9 years ago

Google review

Mike Sohm

Mike Sohm star-alt star-alt star-alt star-alt star-alt

"It was a complete pleasure to deal with Jorge and the gang. The experience was pressure-free and the staff was very knowledgeable and shared their own hot tub experiences and their own dos & don't. delivery was also quick and easy, Thanks we are enjoying our hot tub immensely."

9 years ago

Google review

Andreas Koschate

Andreas Koschate star-alt star-alt star-alt star-alt star-alt

"Very helpful and the guys went the extra mile to keep us happy! Had the Jacuzzi for over a month now and all is running well. I'm glad I don't have to deal with debris and algae as I did in my now closed up pool. Weather's very hot now - but the Jacuzzi is quite pleasant nevertheless! I think I'll get in for a beer now...."

9 years ago

Google review