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Ric Burlie
SuZanne Kirsht
"Beyond brilliant service, Matt was exceptional and went above and beyond to help us find a new hot tub to place our 25+ year one. From inquiring to delivery and even after with the a few questions here and there. Their website is fantastic and user friendly to re-order supplies and easy delivery right to the house. Thank you again for completing out oasis..." Read more
21 hours ago
Google review
Manish Gosrani
"Matt was exceptionally helpful in making sure we got the right product. He helped from deciding which Jacuzzi, to visiting our property to assess fittings to follow up service. We’ve now had our jacuzzi for 6 months. Highly recommend this company and Matt to help you."
21 hours ago
Google review
Trina Clayton
"We purchased a hot tub from Michael. Great service, timely install, came with electrical hook up which saved us minimally 1000$. The wellness shop was able to answer all our questions and get us into a hot tub all in less than a week. Wouldn't hesitate to use them."
a day ago
Google review
marsha sheppard
"My last service agent was great . Everything went well and my issue was resolved..highly recommend jacuzzi London."
2 days ago
Google review
nickolas tarasca
"I recently refilled my J-245 Hot tub and noticed it was taking too long to get to temperature. I called support and the person on the phone was very polite and friendly and booked an appointment for have a service tech come onsite and repair the unit. The tech came onsite called 30 minutes before arriving. with a short period of time, he discovered the issue..." Read more
2 days ago
Google review
Sarah Sadler
"Very happy with our purchase. We have had jacuzzi’s for life for a few years and decided to buy our sauna from the wellness shop too. Michael was knowledgeable from experience with saunas.the wellness shop took care of everything. Delivery and hook up were great with no issues."
2 days ago
Google review
Robert Fiumara
"Amazing service. Taking time to truly understand what you are looking for. Constant follow up. Delivery was quick and efficient"
2 days ago
Google review
Don Durocher
"Happy with everything from the day we bought our spa 6-7 years ago . The service team are exceptional and have always been courteous, professional and very knowledgeable . Matt is a definite asset and does Wellness Shop proud out in the field ."
4 days ago
Google review
Jody
"Quick service, most times has the needed part already in the truck, so far fix! If not, next day for sure. Greg is knowledgeable and super friendly."
5 days ago
Google review
AG
"great company to work with."
5 days ago
Google review
Waleed Khan
"Excellent customer service. Perfect product description and pricing."
7 days ago
Google review
healthy community
"Wellness Shop provided a superior service to our hot tub, Daniel the technician went above and beyond on his customer relations and services. Quick, clean and professional..with a smile...I recommend this service to all that have a hot tub. Thanks again.."
8 days ago
Google review
Joanna Staden
"The technician went above and beyond. Fantastic service and very knowledgeable. He would be the reason we would continue our service with you"
9 days ago
Google review
Kenny Ngo
"Great Service. Responded to my problem with ourJacuzzi motor quickly. Service tech came, diagnosed the issue, replace it... fortunately under warranty still, left some suggestions on how to prevent this in the future... use less chlorine to decrease the chance of the line to the motor from failing. We needed new filters, they happened to be on sale so we..." Read more
9 days ago
Google review
Jack Ammendolia
"We dealt with this shop to deal with some issues we had with our current hot tub and warranty problems etc and i can say it was a pleasure to deal with the staff and management here. They were very professional and always followed up and went above and beyond in terms of being our conduit to the manufacturer. The end result was more than I expected. I would..." Read more
10 days ago
Google review
Mike Lavallee
"I recently had a hot tub service and even though i wasn’t there, Eric did a fantastic job of recommending what needed to be done and getting the tub back on line. I would not hesitate to use them again and recommend to a friend."
10 days ago
Google review
dean dohring
"Daniel from Wellness Shop (Jacuzzi) did an excellent job servicing our Hot Tub under out JFL Program Membership. It has been a wild winter and Wellness Shop worked with us to reschedule our service when we experienced a significant snow storm a month ago! Thanks again to Daniel"
10 days ago
Google review
Kerry Heck
"Great service team, quick response and they always do a great job during my maintenance appointments."
12 days ago
Google review
Shirel Benlolo Derfel
"We had a great experience from start to finish! The team was super helpful, made the process easy, and the installation went smoothly. Our new hot tub is amazing—heats up fast, has great jets, and is so relaxing. We’re really happy with it and would definitely recommend to anyone looking for a hot tub!"
13 days ago
Google review
Kathleen Kane
"I recently had my hot tub serviced by Eric from the Wellness Shop at Jacuzzi Kitchener. Eric was very knowledgeable and took time to explain everything he was doing. Eric was courteous and polite and super friendly. He gave me a lot of tips on how to care for my hot tub. I was very happy with the service i received. The problem was fixed in record time, with..." Read more
16 days ago
Google review
Andrea Wood
"Mandi was absolutely fantastic to work with! She was knowledgeable, patient, and went above and beyond to help us find the perfect hot tub for our family. She answered all our questions, made the process smooth and stress-free, and never pressured us into a decision. If you’re looking for great service and expertise, I highly recommend working with Mandi!"
19 days ago
Google review
Angelo Barbuzzi
"I highly recommend wellness shop at jacuzzi Vaughan. Stuart was the sales representative I dealt with and he was great. If you are looking to buy a sauna, hot tub or swim spa go see Stuart. Overall 10 out of 10."
20 days ago
Google review
Evan Bailey
"Jay came to service my hot tub. This was the final service included in the package that I purchased with the tub itself so it was a bit more involved. I was very impressed with how things went. He went above and beyond to try and solve and issue with an air intake and also fixed an LED that just started to fail. I am usually a DIY guy, but I am now consideri..." Read more
21 days ago
Google review
David Holmes
"The two technicians that came to my house, Jamie and Julio, were two of the best service people I have ever had attend my home. Very professional, friendly and knew exactly what was wrong and how to fix it. Fantastic job, thank you very much."
21 days ago
Google review
"Service was great!"
20 hours ago