Payan Pools Reviews & Testimonials

4.3 (102)

Reviews: 102


5
81%
4
0%
3
1%
2
3%
1
15%

81% of customers would recommend Payan Pools

Robert O.

Robert O. star-alt star-alt star-alt star-alt star-alt

Villas del Mar, Mazatlán, Mexico

"Had a problem with my SPA so I called Payan pools who I had used before. It took 1 month to have someone come out and look at my spa. He spent maybe two minutes and told me I needed a new pump motor. I agreed with there estimate and then just starting waiting. Two and a half months later and several calls from me on the the status and no answers from them I..." Read more

3 years ago

The Business Cleaning C.

The Business Cleaning C. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I have to start by saying that Payan Pools is by far the best Pool service we ever had, starting with owner Javier Payan, to Arian our assigned pool guy. They are very responsive and Kris at their office always returns my calls.We had a situation last week on a Sunday where the heater for our spa died and needed to be replaced.Kris was on the phone w..." Read more

4 years ago

Emmett Molloy

Emmett Molloy star-alt star-alt star-alt star-alt star-alt

"Payan Pool Service is a very helpful and knowledgeable company. I would definitely recommend to any looking for premium quality pool service!"

4 years ago

Google review

Jay V.

Jay V. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I had several pool companies and plumbers come by to try to fix an issue I was having - a major blockage in our return line. One plumber recommended Payan. Their team responded quickly and arranged an appointment. During their visit, the team was able to fix the issue within an hour.  Saved me from digging up concrete which would have cost thousands. I could..." Read more

4 years ago

Jay V. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I had several pool companies and plumbers come by to try to fix an issue I was having - a major blockage in our return line. One plumber recommended Payan. Their team responded quickly and arranged an appointment. During their visit, the team was able to fix the issue within an hour. Saved me from digging up concrete which would have cost thousands. I could..." Read more

4 years ago

Joe S.

Joe S. star-alt star-alt star-alt star-alt star-alt

La Jolla, La Jolla, CA

"Was supposed to receive a quote for an acid wash and change in pool lighting. Tech never showed I was told they got caught up and they would be there five hours later. When I called to follow up they said "they won't be able to make it." If this is how they handle quotes I wonder how they would have handled the job. Disaster avoided."

4 years ago

Joe S. star-alt star-alt star-alt star-alt star-alt

La Jolla, La Jolla, CA

"Was supposed to receive a quote for an acid wash and change in pool lighting. Tech never showed I was told they got caught up and they would be there five hours later. When I called to follow up they said "they won't be able to make it." If this is how they handle quotes I wonder how they would have handled the job. Disaster avoided."

4 years ago

Bernadette Strachan

Bernadette Strachan star-alt star-alt star-alt star-alt star-alt

"I have been using Payan Pool Service for 6 years and they are the most professional I Have found. Cheng is my “pool guy” and he takes his work very seriously!! I love this company!"

4 years ago

Google review

Chris Shaffer

Chris Shaffer star-alt star-alt star-alt star-alt star-alt

"I called and set appointment to look over a pool heater. They scheduled me right away and took care of the issue. Everything is working and no issues. Thanks again"

5 years ago

Google review

Robin Boland

Robin Boland star-alt star-alt star-alt star-alt star-alt

"Professional service."

5 years ago

Google review

Rose Hanscom

Rose Hanscom star-alt star-alt star-alt star-alt star-alt

"Payan Pool Service did a perfect deck repair job and installed a very attractive railing for my jacuzzi."

5 years ago

Google review

Tom Cassidy

Tom Cassidy star-alt star-alt star-alt star-alt star-alt

"We originally used Payan for a pool resurface, salt water conversion and equipment upgrade. We were so pleased with the outcome that we decided to keep them as our service provider. Cheng has been our “pool-guy” and we have been very pleased. He is efficient and has kept us informed on everything regarding our pool. We cannot imagine using anyone..." Read more

5 years ago

Google review

Ana Saldana

Ana Saldana star-alt star-alt star-alt star-alt star-alt

"Love the service"

5 years ago

Google review

Tom C.

Tom C. star-alt star-alt star-alt star-alt star-alt

Ramona, CA

"When we purchased our home 3 years ago, one of the exciting parts was that it came with a pool.   The pool and equipment were older, the plaster was cracked, the light never worked, but "Hey, at least we got a pool".    That quickly developed into two years of me absolutely hating the pool.    Between pool stores and pool people, we sunk a lot of mon..." Read more

5 years ago

Tom C.

Tom C. star-alt star-alt star-alt star-alt star-alt

Ramona, CA

"When we purchased our home 3 years ago, one of the exciting parts was that it came with a pool. The pool and equipment were older, the plaster was cracked, the light never worked, but "Hey, at least we got a pool". That quickly developed into two years of me absolutely hating the pool. Between pool stores and pool people, we sunk a lot of money into..." Read more

5 years ago

Victoria Turek

Victoria Turek star-alt star-alt star-alt star-alt star-alt

"I have been using Payan pools for a couple months now. From day one they have been timely and have done a fabulous job every time. It is a huge stress relief having them taking care of maintaining the pool. I recommend them to anyone looking for a pool service."

5 years ago

Google review

Richard Gunst

Richard Gunst star-alt star-alt star-alt star-alt star-alt

"I highly recommend Payan Pool Service for the purchase and maintenance of pool equipment, and for their weekly cleaning service. All employees are professional and well-trained in the performance of their specific duties. I've been with this company for almost seven years and have been very pleased with the services they provide. This is truly a 5-Star compa..." Read more

5 years ago

Google review

David Mares

David Mares star-alt star-alt star-alt star-alt star-alt

"reliable and friendly"

5 years ago

Google review

David Swim

David Swim star-alt star-alt star-alt star-alt star-alt

"I have used Payan Pool Service for over a decade. They do an excellent job with all service and repairs."

5 years ago

Google review

Calleen G.

Calleen G. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"Payan is a great company to work with always on time and very helpful!!"

5 years ago

VillageEquity Management

VillageEquity Management star-alt star-alt star-alt star-alt star-alt

"Payan Pool does a great job with monitoring the pool. They do preventative maintenance checks with recommendations. If there ever is a problem, service is very prompt."

5 years ago

Google review

Robert Muehlenbeck

Robert Muehlenbeck star-alt star-alt star-alt star-alt star-alt

"Very straightforward and businesslike, courteous and professional service at reasonable prices."

5 years ago

Google review

Paula Ferran

Paula Ferran star-alt star-alt star-alt star-alt star-alt

"Love the new finish in our water slide!!!"

5 years ago

Google review

Tess Meyer-Abbott

Tess Meyer-Abbott star-alt star-alt star-alt star-alt star-alt

"ayan installed all new Pentair pool equipment on my pool. They did such a great job that I asked them to do regular maintenance on my pool. It's never looked better. The man I spoke to on the phone (Eric) was so knowledgeably and friendly. I felt very comfortable with him and the entire company immediately. Highly recommend."

5 years ago

Google review

Nikkie Neustel

Nikkie Neustel star-alt star-alt star-alt star-alt star-alt

"Amazing customer service and techs. Fast, friendly and efficient! Highly recommend"

5 years ago

Google review