PSS International Removals Reviews & Testimonials

4.6 (2,677)

Reviews: 2,677


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

  Showing 2 star reviews only  

Dave star-alt star-alt star-alt star-alt star-alt

"Disappointing, a good quoting process but failed in the execution. A very rushed packing day, due to the distance the packers had to travel and this was reflected in the quality of packing evident when we unpacked. Brown paper is not sufficient to package white goods and they were damaged. We were told that we would receive all of the contents of our full c..." Read more

6 years ago

Catherine Pickering

Catherine Pickering star-alt star-alt star-alt star-alt star-alt

"After being recommended PSS as a reliable company unfortunately our experience has been less than stellar. Communication has been average at times and poor at others. We had to chase them on the day of removal to get anybody to turn up at our house and then when they did after multiple phone calls it was with an understaffed team without the proper packing e..." Read more

6 years ago

Lex Ford

Lex Ford star-alt star-alt star-alt star-alt star-alt

"I have used PSS for international removals 3 times. Twice for home removals (using their packing services both times) and once for a client’s office relocation. Times one and two were faultless. This time has been a disaster from beginning to end. I don’t know if they’ve changed management, ownership etc but it’s been appalling. The packers were whining and..." Read more

6 years ago

Hazel Gray star-alt star-alt star-alt star-alt star-alt

"This company was extremely helpful up until I paid them the estimate. At that point, I felt like I was managing their team. The emails became infrequent, calls were not responded to despite assurances they would be. On the pick up day, the packers didn't arrived with enough crates for the items. They told me it would be a bad idea for them to take the items..." Read more

6 years ago

Ian H star-alt star-alt star-alt star-alt star-alt

"There was some initial confusion and trouble getting a delivery date off them. However, one of their staff stepped up to the plate and took over our case and all went relatively well including improved communications until actual delivery. The so called delivery person dumped our boxes at the side of the road on a 'pallet' at my mother-in-law’s house in Cro..." Read more

6 years ago