SERVPRO - TricitiesWest Reviews & Testimonials

5 (296)

Reviews: 296


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100% of customers would recommend SERVPRO - TricitiesWest

Carolyn Williams

Carolyn Williams star-alt star-alt star-alt star-alt star-alt

"Paulino and Kevin and kyleigh were helpful and did everything we needed."

4 years ago

Google review

Brenden Martin

Brenden Martin star-alt star-alt star-alt star-alt star-alt

"It's never a good day when you have sewage flooding your basement. I contacted ServPro and they had a team out within 2 hours to assess the situation. It's never easy being the person to deliver bad news but Chris and Eddy were amazing and communicative along the way. They quickly came in, explained everything going on, set up plastic and paper walkways to r..." Read more

4 years ago

Google review

Martin Lopez

Martin Lopez star-alt star-alt star-alt star-alt star-alt

"Class A company. Thanks to their employees that were here to inspect my problem."

4 years ago

Google review

Yolanda Badillo

Yolanda Badillo star-alt star-alt star-alt star-alt star-alt

"Debby, juan, patti, yuli, thank you for your fantastic customer service was such a great experience to have delt with great people after going through such a horrible day having delt with a fire. You guys make a great team! Thank you Servpro for making our day better, continue to be the best, thank you Debby, Juan, Patti and Yuli. Happy Holidays, very satisf..." Read more

4 years ago

Google review

Jeanette Lightfoot

Jeanette Lightfoot star-alt star-alt star-alt star-alt star-alt

"Deborah, Juan, Yule and Patti came to my rescue with cheerful and helpful attitudes and great work ethic! I was so fortunate to get this awesome group of folks that cleaned up my home after storm damages. They are so thorough and went beyond my expectations. Please know that it was a wonderful experience dealing daily with this crew led by Debbie —-plus th..." Read more

4 years ago

Google review

Jeffrey Blatman

Jeffrey Blatman star-alt star-alt star-alt star-alt star-alt

"Eddy & Chris we’re amazing very prompt professional and exceeded all my expectations for the nightmare we endured last Sunday 10 days in a row they weee heee like clock work 10/10 will use again and again"

4 years ago

Google review

Kelley Meyer

Kelley Meyer star-alt star-alt star-alt star-alt star-alt

"It was as pleasure working with them"

4 years ago

Google review

Jill Hargreaves

Jill Hargreaves star-alt star-alt star-alt star-alt star-alt

"So professional and so personal - really appreciated Debby and Humberto - felt confident in their services - really appreciated the time Debby took and listened to me - they make a great team working efficiently to get a huge and overwhelming task done"

5 years ago

Google review

Rochelle Cunningham

Rochelle Cunningham star-alt star-alt star-alt star-alt star-alt

"They had a rapid response, arriving only a few hours after our call, and they were professional and extra patient with my kids."

5 years ago

Google review

Barbara Lau

Barbara Lau star-alt star-alt star-alt star-alt star-alt

"Chris and Carlos were excellent at cleaning up the mess and getting equipment installed."

5 years ago

Google review

Mary Pitzer

Mary Pitzer star-alt star-alt star-alt star-alt star-alt

"Brian did a great job explaining what I needed and was always prepared for what needed to be done. He and those who came with him were polite and thorough. He was always on time and communicated what he had done, what more was needed and kept me abreast of how long he thought things might take. I appreciate how quickly and competently everyone helped me! The..." Read more

5 years ago

Google review

bleach_FFW

bleach_FFW star-alt star-alt star-alt star-alt star-alt

"Carlos and Enrique represented ServePro with high standards of service. They are very thorough with their inspection and solutions, and provide great customer service. Impressive to say the least!"

5 years ago

Google review

Linda Morgan

Linda Morgan star-alt star-alt star-alt star-alt star-alt

"Chris did an awesome job in answering our questions, getting the fans installed."

5 years ago

Google review

Anna Anderson

Anna Anderson star-alt star-alt star-alt star-alt star-alt

"Brian and Chris came by to help us clean up after an ice dam flood. Very courteous and professional. They helped us answer questions about our first home insurance claim and how to go about it. They were on time and were able to assess the damage. Hopefully we never have another ice dam again, but if we do have damage we will be calling servpro again and ask..." Read more

5 years ago

Google review

Dennis Edwards

Dennis Edwards star-alt star-alt star-alt star-alt star-alt

"Great job! Thank you to Bobbi, Debbie, Samer and Eddy!"

5 years ago

Google review

Jeff Holmes

Jeff Holmes star-alt star-alt star-alt star-alt star-alt

"Brian and Rudy were great. They were on time, respectful, masks, businesslike, and showed me detailed pictures confirming I did not have the giant problem I thought that I did. The next time I have a giant problem that requires cleaning, I will absolutely come to Servpro."

5 years ago

Google review

Lidia Urrutia

Lidia Urrutia star-alt star-alt star-alt star-alt star-alt

"Kyle was very professional gave me great advice and didn't try to sell me something I didn't need"

5 years ago

Google review

Jo

Jo star-alt star-alt star-alt star-alt star-alt

"They were very easy to work with. Kept us informed all the time. Responded quickly when others never bothered to return phone calls!"

5 years ago

Google review

Diego Mora

Diego Mora star-alt star-alt star-alt star-alt star-alt

"I was very disappointed by this company for the delay on their estimate but Lisa called me and explained the situation and helped me right away, also I want to mention that I had to used another companies to do the first job since they didn’t give me the estimated on time and it was a lot more expensive, SEVPRO finish the last Part of the job on time and wit..." Read more

5 years ago

Google review

MWHA FedEx

MWHA FedEx star-alt star-alt star-alt star-alt star-alt

"Bobbi, Angel, Erica and Carlos on time and courteous. Highly recommended!"

5 years ago

Google review

Marissa Fuentes

Marissa Fuentes star-alt star-alt star-alt star-alt star-alt

"Disinfected the property really nicely. I met with Bobbi who was very professional and worked efficiently. Thank you."

5 years ago

Google review

Josh Gonzalez

Josh Gonzalez star-alt star-alt star-alt star-alt star-alt

"Paulino Hernandez and his partner (didn' t catch his name) were on time, courtious and were able to keep us well informed throughout the process. It took a few days to get the job done, but that wasn't their fault. The water had saturated the floor quite a bit and took a few days to dry. They checked on the progress every day and when it was finished, Mr. He..." Read more

5 years ago

Google review

Joe Hell

Joe Hell star-alt star-alt star-alt star-alt star-alt

"Fast, friendly and professional. We recommend ServePro for our clients as well as our own emergency needs. Highly recommend."

5 years ago

Google review

Robert Sundin

Robert Sundin star-alt star-alt star-alt star-alt star-alt

"Paulino Hernandez and Christopher warren were fantastic. Bobbi Jones and Petra were incredibly helpful and reliable. Thanks for the fast and friendly service"

5 years ago

Google review

Sue Severson Bray

Sue Severson Bray star-alt star-alt star-alt star-alt star-alt

"Sebastian and his crew were hard working and outstanding. He answered all of our questions and if he didn’t know the answer - he found it out. He even put up with our dog! 🙃. Thank you Sebastian for your hard work prepping for our new furnace."

5 years ago

Google review