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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

Stephen Vickers

Stephen Vickers star-alt star-alt star-alt star-alt star-alt

"Our deep freezer broke. They were out the next day, told us to get some dry ice to keep it cold in the meantime (which we knew, but good to get confirmation), and found the problem (a broken sensor). They were prompt on informing me when they had the part and were back on the day they said. We lost some food, but salvaged 90%. Cost of the repair was about 1/..." Read more

4 years ago

Google review

Fenton Ferguson

Fenton Ferguson star-alt star-alt star-alt star-alt star-alt

"I listen to Toby Tobin every Saturday morning and the folks from Appliance Care Co are always on there. I really enjoy their take on appliances, so when I was having problems with my fridge I gave them a call. So friendly and professional I can't say enough good about them."

4 years ago

Google review

CxShortbam

CxShortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

4 years ago

Google review

Shortbam

Shortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

4 years ago

Google review

Connie Main

Connie Main star-alt star-alt star-alt star-alt star-alt

"They answered all my questions and even taught me some new things about my dishwasher."

4 years ago

Google review

Kenneth Blazer

Kenneth Blazer star-alt star-alt star-alt star-alt star-alt

"The technician, Steve, was very courteous, friendly and knowledgeable. He looked t my Kenmore Washer, 70 series, that I purchased in 1985 and found a bad coupling and a bad valve. Ordered the parts o Apr 17 and was back in my home doing the repairs o Apr 21. He exchanged the parts , put the machine back in place and made sure that the washer was working p..." Read more

4 years ago

Google review

mark upshaw

mark upshaw star-alt star-alt star-alt star-alt star-alt

"Hands down. Best appliance repair service in KC. Tom is fantastic. He knows how to fix it all. He fixed our fridge and washer. Highly recommend this company. Tom is the best!"

4 years ago

Google review

Julie O'Berg

Julie O'Berg star-alt star-alt star-alt star-alt star-alt

"Tom was very polite and explained the problem. No actual repair was needed. It was nice to know a company didn't just try and sell a "repair" when it was not required."

4 years ago

Google review

Jim Thompson

Jim Thompson star-alt star-alt star-alt star-alt star-alt

"Technician Tom was awesome! Very conscientious. Explained everything extremely well. He cleaned up after himself so everything was nice."

4 years ago

Google review

C Boughton

C Boughton star-alt star-alt star-alt star-alt star-alt

"Worked on my LG washer. Did a great job, ...but a little pricey. I would highly recommend them. They also helped me with my LG fridge. Very grateful for their knowledge as they were able to fix the plumbing problem that was causing the water dispenser to run too slowly. I had a corroded water valve."

4 years ago

Google review

Sherwood Smith

Sherwood Smith star-alt star-alt star-alt star-alt star-alt

"I used Appliance Care to fix my Samsung gas stove. They did a good job."

4 years ago

Google review

Sheri Heath

Sheri Heath star-alt star-alt star-alt star-alt star-alt

"Tech David came to repair our clothes dryer as part of the Sears service plan program, and he was so nice! It was a strange problem to say the least, complicated by the Sears service plan business because their records were wrong. He explained what was going on process-wise to me so I was able to call and get it fixed in the system while he was still here,..." Read more

4 years ago

Google review

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't wort..." Read more

4 years ago

Google review

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't worth..." Read more

4 years ago

Google review

John Shartzer

John Shartzer star-alt star-alt star-alt star-alt star-alt

"Tom diagnosed the problem with my dishwasher and informed me how to avoid repeating the same issue. He order the part and contacted me when it came in and I was operational again. I have to say that the customer service aspect was outstanding. I highly recommend this company for your appliance repair needs."

4 years ago

Google review

Angelika Skulavik

Angelika Skulavik star-alt star-alt star-alt star-alt star-alt

"Scheduling service was easy online and then got a follow up call from Victoria to verify information and appointment. David came out and spent time trying to fix my microwave and giving me reasonable options. I would definitely use this company again!"

4 years ago

Google review

Kerry Kohrs

Kerry Kohrs star-alt star-alt star-alt star-alt star-alt

"They returned a call promptly, worked with my schedule. Arrived promptly. Did the work for reasonable rate ( dryer problem) I would recommend them again!"

4 years ago

Google review

Debbie Gillispie

Debbie Gillispie star-alt star-alt star-alt star-alt star-alt

"This company is great. Reliable, friendly and great follow through. Joey is excellent and we were happy with all aspects of their work."

4 years ago

Google review

Sydney Brennecke

Sydney Brennecke star-alt star-alt star-alt star-alt star-alt

"Prompt service! Helpful, professional, and knowledgeable technicians. They addressed the problem the first time at a reasonable rate."

4 years ago

Google review

Patricia Odneal

Patricia Odneal star-alt star-alt star-alt star-alt star-alt

"Appliance Care experience was great Their friendly phone assistant made it easy to make an appointment explaining arrival and costs up front. Technician arrived in a timely manner and got to work immediately checking my dryer including vent. He was friendly and knowledgeable and explained his findings clearly. He answered all of my questions and gave me sug..." Read more

4 years ago

Google review

Britton Hunter

Britton Hunter star-alt star-alt star-alt star-alt star-alt

"We'd called another appliance repair company that was weeks out, and then called The Appliance Care Company - They came out in a just a couple of days and quickly figured out the problem with our washing machine, ordered the part, and returned promptly to install. We'll definitely use TACC again-"

4 years ago

Google review

Ron Alcott

Ron Alcott star-alt star-alt star-alt star-alt star-alt

"I called this company because my refrigerator water wasn’t working. The tech diagnosed the problem to be with the way my waterline was tapped into the main water. He gave me options for repair and had the issue resolved quickly and efficiently."

4 years ago

Google review

Richard Shaw

Richard Shaw star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company went through our home and fixed and cleaned up two refrigerators, our dishwasher, gas stove top, washer and dryer. They discovered that we had a the large amount of lint in our clothes dryer because the vent was only 3 inches wide instead of the required 4 inches. They cut a bigger hole to alleviate the problem. Toby Tobin was r..." Read more

4 years ago

Google review

Lloyd Harold

Lloyd Harold star-alt star-alt star-alt star-alt star-alt

"This company is top notch. After listening to Toby Tobin on a Saturday morning I decided to call to get my gas dryer and refrigerator cleaned. She set me up with an appointment on the following Wednesday. We had 4 inches of snow. But they showed up and did a professional job. Replaced my dryer vent tube as a curiosity. I highly recommend this company."

4 years ago

Google review

June Bartram Reinert

June Bartram Reinert star-alt star-alt star-alt star-alt star-alt

"Highly recommend this company and especially Brien. He knows exactly what he is doing and he is fast, friendly, and extremely knowledgeable. He came in, turned on my dryer (which was not working), listened for something specific and knew exactly what was wrong and fixed it. Thanks, Brien."

4 years ago

Google review