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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

Maurice Knox

Maurice Knox star-alt star-alt star-alt star-alt star-alt

"Their technician came out to repair our dryer, and despite the fact that he couldn't locate the component (it's an old machine), he still managed to get it up and running on the second visit. I am very satisfied with the service and the whole process, from booking to completion; excellent job!"

2 years ago

Google review

Lauren Ethan

Lauren Ethan star-alt star-alt star-alt star-alt star-alt

"We had a couple people from The Appliance Care Company come over and look at some of our appliances that are approaching the 10-year mark. Very affordable pricing and really competent staff; I would certainly recommend them and use them again in the event of an emergency."

2 years ago

Google review

George Desjardins

George Desjardins star-alt star-alt star-alt star-alt star-alt

"This is my new go-to place for everything appliance-related. Their tech and the person they brought out were both really helpful over the phone. He was professional and detailed everything he did to ensure we knew what had been done. Overall, I had a positive experience and will contact them again."

2 years ago

Google review

Walter Putney

Walter Putney star-alt star-alt star-alt star-alt star-alt

"Excellent service. My refrigerator stopped operating, so I contacted and made an appointment for the next day. The guy came on time, was quite professional, fully explained everything, and made the whole procedure go smoothly. I'm old enough to have dealt with repair personnel throughout the years, and I've never had a better time having things repaired. Tha..." Read more

2 years ago

Google review

Joann Coronel

Joann Coronel star-alt star-alt star-alt star-alt star-alt

"On the same day, both my refrigerator's water dispenser and my washing machine quit operating. I phoned The Appliance Care Company, and they came out the same day, much to my surprise. Both faults were swiftly identified and rectified by the technician. I am so pleased with their prompt response and excellent service that I will continue to use them for all..." Read more

2 years ago

Google review

Paula & Larry Leighton

Paula & Larry Leighton star-alt star-alt star-alt star-alt star-alt

"Our microwave made a very loud banging noise and was sparking. I called Appliance Care immediately and she was concerned, suggested I turn off the circuit breaker and she'd get someone here that day. I was quite relieved, and Thomas was here by noon, accessed the issue, ordered a part and returned that week to fix it. Very efficient and professional. Ste..." Read more

2 years ago

Google review

Mark Turner

Mark Turner star-alt star-alt star-alt star-alt star-alt

"I enjoyed the prompt and informative assistance. My service man arrived on time, but while there, he was extremely courteous and helpful, and immediately discovered the issue with my dryer. The component was ordered, came at my home on schedule, and was fitted and repaired the next day."

2 years ago

Google review

Rebecca Williams

Rebecca Williams star-alt star-alt star-alt star-alt star-alt

"My wood flooring were being damaged by a leaky refrigerator. Their technician was fantastic. He was really courteous and helpful, and when it was discovered that my refrigerator required additional adjustment to entirely resolve the problem, he returned soon to finish the work. I would absolutely use The Appliance Care Company again if I had another applianc..." Read more

2 years ago

Google review

Beverly Callahan

Beverly Callahan star-alt star-alt star-alt star-alt star-alt

"Working with The Appliance Care Company was a pleasure. We had a problem with two of our burners not functioning, and their repairman completed the maintenance in under 30 minutes, cleaning up the area and testing all of the functions. I like his time management and customer service abilities."

2 years ago

Google review

William D. Collins

William D. Collins star-alt star-alt star-alt star-alt star-alt

"Their technician was outstanding. He not only called ahead of time, but he also arrived on schedule. He was both kind and respectful. On the same day, he was able to fix the Whirlpool Duet Washer. He also provided us some really helpful advice."

2 years ago

Google review

Earl Rochon

Earl Rochon star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company was outstanding. They sent a technician, who came on time and was quite courteous and professional. He quickly identified the issue with our dryer and spent nearly two hours repairing it, scraping out the most filthy accumulation of lint we'd ever seen and inspecting the mother board. Our washer looked like new by the time he left...." Read more

2 years ago

Google review

Clair Rathburn

Clair Rathburn star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company provided excellent service. With our dryer not working, we were relieved to be able to schedule an appointment so fast. The specialist came on schedule and swiftly determined the source of the issue. He had all of the essential components and was able to repair it straight away. The whole crew was friendly, and I felt at ease deali..." Read more

2 years ago

Google review

Frank Powe

Frank Powe star-alt star-alt star-alt star-alt star-alt

"We've been using The Appliance Care Company for many years and have always had a positive experience. Every technician has been exceedingly professional, knowledgable, and efficient. I really enjoy the online booking procedure and the SMS updates on technician arrival time. Definitely suggest - excellent service at an affordable price."

2 years ago

Google review

John L. Friedman

John L. Friedman star-alt star-alt star-alt star-alt star-alt

"The repairman who came out to service the dryer performed an excellent job. He was kind, professional, and even took the time to touch the dog. I've been a customer of The Appliance Care Company for many years and am pleased with Their service."

2 years ago

Google review

Mary J. Norris

Mary J. Norris star-alt star-alt star-alt star-alt star-alt

"The repairman was really professional, kind, and patient. He had a superb communication style and a strong commitment to client service. Explained the situation thoroughly and assured that it was resolved to my satisfaction. He then emphasised preventative maintenance measures and went through The Appliance Care Company's offerings. Overall, the finest repai..." Read more

2 years ago

Google review

Sophia Hodge

Sophia Hodge star-alt star-alt star-alt star-alt star-alt

"The serviceman came on schedule, quickly diagnosed the issue, and got to work. He was pleasant, professional, and knowledgable. The issue was resolved in approximately 45 minutes, and the pricing was more than reasonable. My wife and I are absolutely content."

2 years ago

Google review

Sebastian Murray

Sebastian Murray star-alt star-alt star-alt star-alt star-alt

"It was simple to schedule a timely appointment, and the technician came on time, understood what he was doing, and arrived at a clear diagnosis and plan of action. The price is quite affordable. I would definitely contact The Appliance Care Company again if I had an appliance issue in the future."

2 years ago

Google review

Maritta Probst

Maritta Probst star-alt star-alt star-alt star-alt star-alt

"There was a lot to troubleshoot and fix. The serviceman spent several hours going over the list and finally resolving all concerns. He squatted down and gladly completed his task...cleaning up the mess and explaining what he had done. We are overjoyed!"

2 years ago

Google review

Jessica Smith

Jessica Smith star-alt star-alt star-alt star-alt star-alt

"I had the hardest time find a company to not only service my area but my brand/type of refrigerator as well. When I called Appliance care Co. Andy went above and beyond when scheduling my appointment. He was thorough, precise and extremely professional. Forward a week, I called to confirm my 9-5 window. I simply asked with it being the day before if the 9-5..." Read more

2 years ago

Google review

Kyle Harbaugh

Kyle Harbaugh star-alt star-alt star-alt star-alt star-alt

"Great service. Our dishwasher stopped working. They were able to schedule service the very next day. Identified the problem quickly and at a reasonable price. I was very satisfied with the professionalism of the office staff as well and the technician in the home. A win all around. I would definitely use The Appliance Care Company again."

2 years ago

Google review

Steve Turner

Steve Turner star-alt star-alt star-alt star-alt star-alt

"Excellent service. I would highly recommend them. On time, very professional. Great experience getting my dryer and refrigerator repaired."

2 years ago

Google review

Renee Crow

Renee Crow star-alt star-alt star-alt star-alt star-alt

"Very customer service oriented. Smooth transaction all around."

2 years ago

Google review

Sue Knigge

Sue Knigge star-alt star-alt star-alt star-alt star-alt

"Small place, VERY helpful. Will call upon them again for appliance needs."

2 years ago

Google review

Scott Slifer

Scott Slifer star-alt star-alt star-alt star-alt star-alt

"The ice maker on my Frigidaire Gallery refrigerator stopped working. It is seven months old and still under warranty. The first appliance care company came out, incorrectly diagnosed it as a defective mechanism in the icemaker itself, and ordered a new mechanism After a second visit to replace it, the icemaker still did not work A second call to Frigidaire..." Read more

2 years ago

Google review

James Sanders

James Sanders star-alt star-alt star-alt star-alt star-alt

"The Technician (Tim) was great. Very professional and went over the issue and repair very thoroughly before completing the work."

2 years ago

Google review