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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

Ryan Peroo

Ryan Peroo star-alt star-alt star-alt star-alt star-alt

"The technician was timely and courteous. The cost for him to tell me why our Samsung microwave died after only being 1 month out of a year warranty was half of what some repair companies would have charged. Unfortunately, he said the relay board needed replaced which would cost twice what we paid for the microwave so we had to buy a new one."

6 years ago

Google review

Tara Batliner

Tara Batliner star-alt star-alt star-alt star-alt star-alt

"Great experience all around! From scheduling a quick service call, to getting in quickly, to the service work and men who were very knowledgeable and efficient! Will for sure use them again and refer to everyone!"

6 years ago

Google review

Melinda Baty

Melinda Baty star-alt star-alt star-alt star-alt star-alt

"Issues were explained and resolved to our satisfaction. Scheduling the appointment was easy to do with prompt response for service request. Pleased to find this company for future needs."

6 years ago

Google review

sandra mondaine

sandra mondaine star-alt star-alt star-alt star-alt star-alt

"Thank you for the on-time diagnostic review of my washing machine. your speedy review and resolutions of the issues made my day easier to maintain. Thank God there were not a whole lot of issues to deal with and it did not take much time out of my time management duties."

6 years ago

Google review

Debby Morris

Debby Morris star-alt star-alt star-alt star-alt star-alt

"People always take time to complain, but The Appliance Care Company, LLC went out of their way to help us sending staff that went above and beyond to get everything installed and quickly. We are very satisfied and would recommend The Appliance Care Company, LLC highly. Krys was very helpful setting up the appointment and John very knowledgeable in the repair..." Read more

6 years ago

Google review

Tammy Bailey

Tammy Bailey star-alt star-alt star-alt star-alt star-alt

"Their technician, John was great. He determined that a small plastic bracket in my ice dispenser on the door was broken. This was causing air to get in through the door and melt the ice in the bin. The piece was very expensive and not readily available. He took the time to glue it (to get me by) and wait for it to set so we would have ice for our Thanksg..." Read more

6 years ago

Google review

Donald Sanders

Donald Sanders star-alt star-alt star-alt star-alt star-alt

"Called this company first thing Monday morning and made an appointment for Tuesday. Our clothes washer was making noise when it first started agitating. The technician called my wife first thing Tuesday to let her know he was on his way. He diagnosed the issue and determined that functionally the washer was in good shape, just needed a little lubricant. Will..." Read more

6 years ago

Google review

Brian Ebbitts

Brian Ebbitts star-alt star-alt star-alt star-alt star-alt

"The technician was wonderful! Knew exactly what was wrong with my fridge and provided service on it for 30 min. tops! I'd recommend this company to anyone having problems."

6 years ago

Google review

Mick Hartzell

Mick Hartzell star-alt star-alt star-alt star-alt star-alt

"Replaced a defective valve in the dishwasher. Again, they were prompt, professional, and performed all tasks as expected."

6 years ago

Google review

Kathleen Kakacek

Kathleen Kakacek star-alt star-alt star-alt star-alt star-alt

"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more

7 years ago

Google review

Kathy Kakacek

Kathy Kakacek star-alt star-alt star-alt star-alt star-alt

"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more

7 years ago

Google review

Gary Prather

Gary Prather star-alt star-alt star-alt star-alt star-alt

"Professional and courteous. The technician quickly identified the problem and provided options on how to proceed."

7 years ago

Google review

Jennifer Boxberger

Jennifer Boxberger star-alt star-alt star-alt star-alt star-alt

"Serviceman, John, was great! He diagnosed the problem and gave advice on future purchases. Thank you!"

7 years ago

Google review

LORI JONES

LORI JONES star-alt star-alt star-alt star-alt star-alt

"Top notch service - From the phone call to schedule the appointment to the service call.....John, my service technician, explained what was wrong with my dryer, was very friendly, fixed the problem, and had me back to doing laundry in about 30 minutes."

7 years ago

Google review

Anne Coveney

Anne Coveney star-alt star-alt star-alt star-alt star-alt

"John was our technician & he was prompt,efficient, & pleasant. I would highly recommend this company."

7 years ago

Google review

Jenny Badowski

Jenny Badowski star-alt star-alt star-alt star-alt star-alt

"The technician, Brian, was on time and EXTREMELY knowledgeable about all types of appliances and brands. He came to diagnose a fridge with a leak. Even though our only option was to replace a very expensive electronic auto thermostat, Brian gave us other suggestions to try first before jumping into an expensive repair. We were very impressed with his profess..." Read more

7 years ago

Google review

Rheta J. Smith

Rheta J. Smith star-alt star-alt star-alt star-alt star-alt

"Brian, the technician was knowledgeable, efficient, and professional. All appointments were punctual and repairs competed in a workmanlike fashion. Confusion with the telephone scheduler was due in part to the weekend timing, but there was indeed a problem with flow and continuity of information. Nonetheless, telephone scheduler was polite and helpful..." Read more

7 years ago

Google review

William Logsdon

William Logsdon star-alt star-alt star-alt star-alt star-alt

"A pleasure to do business this company. John knows what he is doing, very fast and nice guy. I will use again and refer them in the future."

7 years ago

Google review

Peter

Peter star-alt star-alt star-alt star-alt star-alt

"The service for my broken washer was conducted quickly and professionally and everyone I dealt with was friendly and courteous. Next time I have an appliance issue The Appliance Care Company will be my first call. Furthermore, Im happy to refer their services to my friends."

7 years ago

Google review

Lori Roberts

Lori Roberts star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable, fast and cost effective. Explained what was wrong with my refrigerator and gave me a couple of options on fixing it. My refrigerator work great now."

7 years ago

Google review

Paul Pallanich

Paul Pallanich star-alt star-alt star-alt star-alt star-alt

"We had two problems ( a dishwasher mechanical failure and a dryer electronic failure) fixed yesterday (5/24/2017) by the Appliance Care Company from Belton. They were responsive and knowledgeable - able to come and diagnose the problem the next day. Then they obtained parts quickly and came back to execute repairs the next day! Their service guy (Brian) w..." Read more

7 years ago

Google review

Beverly Weber

Beverly Weber star-alt star-alt star-alt star-alt star-alt

"The service technician was prompt. He acted in a professional manner. He was able to diagnose the problem with my dryer quickly. He had the part I needed in his truck. That saved me a lot of time and waiting. He was able to replace the part I needed quickly. He was neat, clean and courteous. I would recommend him to my friends. I would use them again..." Read more

7 years ago

Google review

Annette Holbert

Annette Holbert star-alt star-alt star-alt star-alt star-alt

"The response time by this company was AMAZING!! The tech was at my house in under an hour and had the issue with my stove figured out in less than 5 minutes. The tech was extremely helpful and very informative. I wouldn't hesitate to call this company again."

7 years ago

Google review

Sandy Curtis

Sandy Curtis star-alt star-alt star-alt star-alt star-alt

"I had this company come out today to fix my clothes washer. Brian was extremely pleasant and knowledgeable. I would use this company again should any of my appliances break@"

7 years ago

Google review

Kelsey Dean

Kelsey Dean star-alt star-alt star-alt star-alt star-alt

"The service technician was friendly, prompt, and was happy to answer any questions. They needed to order the part I needed, but in 2 days they were back and my refrigerator was fixed. I would use this service again."

7 years ago

Google review