580 reviews
4.9/5 average rating
Ryan Peroo
Tara Batliner
"Great experience all around! From scheduling a quick service call, to getting in quickly, to the service work and men who were very knowledgeable and efficient! Will for sure use them again and refer to everyone!"
7 years ago
Google review
Melinda Baty
"Issues were explained and resolved to our satisfaction. Scheduling the appointment was easy to do with prompt response for service request. Pleased to find this company for future needs."
7 years ago
Google review
sandra mondaine
"Thank you for the on-time diagnostic review of my washing machine. your speedy review and resolutions of the issues made my day easier to maintain. Thank God there were not a whole lot of issues to deal with and it did not take much time out of my time management duties."
7 years ago
Google review
Debby Morris
"People always take time to complain, but The Appliance Care Company, LLC went out of their way to help us sending staff that went above and beyond to get everything installed and quickly. We are very satisfied and would recommend The Appliance Care Company, LLC highly. Krys was very helpful setting up the appointment and John very knowledgeable in the repair..." Read more
7 years ago
Google review
Tammy Bailey
"Their technician, John was great. He determined that a small plastic bracket in my ice dispenser on the door was broken. This was causing air to get in through the door and melt the ice in the bin. The piece was very expensive and not readily available. He took the time to glue it (to get me by) and wait for it to set so we would have ice for our Thanksg..." Read more
7 years ago
Google review
Donald Sanders
"Called this company first thing Monday morning and made an appointment for Tuesday. Our clothes washer was making noise when it first started agitating. The technician called my wife first thing Tuesday to let her know he was on his way. He diagnosed the issue and determined that functionally the washer was in good shape, just needed a little lubricant. Will..." Read more
7 years ago
Google review
Brian Ebbitts
"The technician was wonderful! Knew exactly what was wrong with my fridge and provided service on it for 30 min. tops! I'd recommend this company to anyone having problems."
7 years ago
Google review
Mick Hartzell
"Replaced a defective valve in the dishwasher. Again, they were prompt, professional, and performed all tasks as expected."
7 years ago
Google review
Kathleen Kakacek
"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more
7 years ago
Google review
Kathy Kakacek
"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more
7 years ago
Google review
Gary Prather
"Professional and courteous. The technician quickly identified the problem and provided options on how to proceed."
7 years ago
Google review
Jennifer Boxberger
"Serviceman, John, was great! He diagnosed the problem and gave advice on future purchases. Thank you!"
7 years ago
Google review
LORI JONES
"Top notch service - From the phone call to schedule the appointment to the service call.....John, my service technician, explained what was wrong with my dryer, was very friendly, fixed the problem, and had me back to doing laundry in about 30 minutes."
7 years ago
Google review
Anne Coveney
"John was our technician & he was prompt,efficient, & pleasant. I would highly recommend this company."
7 years ago
Google review
Jenny Badowski
"The technician, Brian, was on time and EXTREMELY knowledgeable about all types of appliances and brands. He came to diagnose a fridge with a leak. Even though our only option was to replace a very expensive electronic auto thermostat, Brian gave us other suggestions to try first before jumping into an expensive repair. We were very impressed with his profess..." Read more
8 years ago
Google review
Rheta J. Smith
"Brian, the technician was knowledgeable, efficient, and professional. All appointments were punctual and repairs competed in a workmanlike fashion. Confusion with the telephone scheduler was due in part to the weekend timing, but there was indeed a problem with flow and continuity of information. Nonetheless, telephone scheduler was polite and helpful..." Read more
8 years ago
Google review
William Logsdon
"A pleasure to do business this company. John knows what he is doing, very fast and nice guy. I will use again and refer them in the future."
8 years ago
Google review
Peter
"The service for my broken washer was conducted quickly and professionally and everyone I dealt with was friendly and courteous. Next time I have an appliance issue The Appliance Care Company will be my first call. Furthermore, Im happy to refer their services to my friends."
8 years ago
Google review
Lori Roberts
"Very knowledgeable, fast and cost effective. Explained what was wrong with my refrigerator and gave me a couple of options on fixing it. My refrigerator work great now."
8 years ago
Google review
Paul Pallanich
"We had two problems ( a dishwasher mechanical failure and a dryer electronic failure) fixed yesterday (5/24/2017) by the Appliance Care Company from Belton. They were responsive and knowledgeable - able to come and diagnose the problem the next day. Then they obtained parts quickly and came back to execute repairs the next day! Their service guy (Brian) w..." Read more
8 years ago
Google review
Beverly Weber
"The service technician was prompt. He acted in a professional manner. He was able to diagnose the problem with my dryer quickly. He had the part I needed in his truck. That saved me a lot of time and waiting. He was able to replace the part I needed quickly. He was neat, clean and courteous. I would recommend him to my friends. I would use them again..." Read more
8 years ago
Google review
Annette Holbert
"The response time by this company was AMAZING!! The tech was at my house in under an hour and had the issue with my stove figured out in less than 5 minutes. The tech was extremely helpful and very informative. I wouldn't hesitate to call this company again."
8 years ago
Google review
Sandy Curtis
"I had this company come out today to fix my clothes washer. Brian was extremely pleasant and knowledgeable. I would use this company again should any of my appliances break@"
8 years ago
Google review
Kelsey Dean
"The service technician was friendly, prompt, and was happy to answer any questions. They needed to order the part I needed, but in 2 days they were back and my refrigerator was fixed. I would use this service again."
8 years ago
Google review
"The technician was timely and courteous. The cost for him to tell me why our Samsung microwave died after only being 1 month out of a year warranty was half of what some repair companies would have charged. Unfortunately, he said the relay board needed replaced which would cost twice what we paid for the microwave so we had to buy a new one."
7 years ago
Google review