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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Google Reviews: 580


5
92%
4
6%
3
2%
2
0%
1
0%

98% of Google users would recommend The Appliance Care Company

  580 reviews
  4.9/5 average rating

Cynthia Bourret

Cynthia Bourret star-alt star-alt star-alt star-alt star-alt

"Great"

3 years ago

Google review

Brian Biermann

Brian Biermann star-alt star-alt star-alt star-alt star-alt

"The entire experience to fix our refrigerator was great! From the initial phone calls to scheduling to the technician support, it was all fantastic! The company is very responsive and professional! I would highly recommend The Appliance Care Company!"

3 years ago

Google review

Bob Mckeighan

Bob Mckeighan star-alt star-alt star-alt star-alt star-alt

"Due to the spike in demand for appliance repair from the pandemic, the owner, Brian, came out to repair my washing machine. I only had to wait 24 hours, he showed up today, as was promised, with a phone call ahead of time. Brian was professional, quickly diagnosed the problem, had parts, and fixed it. He also identified another problem with my agitator - fix..." Read more

3 years ago

Google review

Carrie Larson

Carrie Larson star-alt star-alt star-alt star-alt star-alt

"My technician, Brian, was knowledgeable, professional and very pleasant. I was thrilled he diagnosed my oven’s problem so quickly. And I was pleased he returned to complete the repair once the parts were in. I’d use them again. High marks."

3 years ago

Google review

Rob Lee

Rob Lee star-alt star-alt star-alt star-alt star-alt

"So I like fix everything myself. I couldn't get the water filter to install. I called a tech from the Appliance Care Company and he showed me how to fix it, then he fixed it, and now I know. It was quick, easy, and something I couldn't learn on YouTube. I was very thankful and didn't tell my wife I had to call a tech for this repair. Now I know who to call..." Read more

3 years ago

Google review

Tony Snyder

Tony Snyder star-alt star-alt star-alt star-alt star-alt

"The service was great, repair cost for a 5 dollar part and 30 mins of work was more than half the price of a new one. So it felt really expensive. The service tech did a great job with my curious 5 year old and chatted with him about the repair while doing it. Parts were in the truck and we had a working dryer again. I took 2 stars off because after the re..." Read more

3 years ago

Google review

Joann Christian

Joann Christian star-alt star-alt star-alt star-alt star-alt

"Service call very excellent knowledge and honest advice on need to purchase new dishwasher. got new one today and love it. On time , helpful and professional."

3 years ago

Google review

Preston Ballard

Preston Ballard star-alt star-alt star-alt star-alt star-alt

"Awesome technicians and great service"

3 years ago

Google review

Paul Canaan

Paul Canaan star-alt star-alt star-alt star-alt star-alt

"I highly recommend the Appliance Care Company. The customer service was excellent and the technician was very knowledgeable. He was very efficient and fixed my dryer in no time. I would call them for any repair needs I have in the future. - Paul Canaan"

3 years ago

Google review

John Wisniewski

John Wisniewski star-alt star-alt star-alt star-alt star-alt

"24 hours from my call our refrigerator was running and cooling. Great response time and professional service. Options described clearly work completed quickly. Thank you Brien"

3 years ago

Google review

Miranda Torres

Miranda Torres star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company fixed my dryer quickly and efficiently. I called for an appointment late in the day and they were able to come out the next morning. It took less than an hour to fix my dryer. The technician was very nice. We have no complaints and are happy we were able to have our dryer functioning before the beginning of our work week!"

3 years ago

Google review

T L

T L star-alt star-alt star-alt star-alt star-alt

"Great company! Great service! Highly recommend!"

3 years ago

Google review

Amy Blankenship

Amy Blankenship star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable."

3 years ago

Google review

destiny fuller

destiny fuller star-alt star-alt star-alt star-alt star-alt

"Real happy with the service from The Appliance Care Company. Steve came out and fixed my dryer. He even took the time to oil it."

3 years ago

Google review

Mary Mathews

Mary Mathews star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company technician was courteous and professional when he repaired my washer. I have had Appliance Care Company do work on another appliance in the past, and I am pleased with their service."

3 years ago

Google review

Liz Brothers

Liz Brothers star-alt star-alt star-alt star-alt star-alt

"Bri was fantastic! Helped me pick out perfect washer and dryer. Great experience with delivery too!"

3 years ago

Google review

Shamal Samuel

Shamal Samuel star-alt star-alt star-alt star-alt star-alt

"Technician arrived early and ready to work. He identified the problem and resolved it and verified that nothing else was wrong. He was pleasant and efficient. He also showed me what he was doing while he was fixing the issue, which I thought was great. I would definitely recommend them based upon my experience."

3 years ago

Google review

Matt Hocker

Matt Hocker star-alt star-alt star-alt star-alt star-alt

"They came in & did the appropriate repairs. It was very quick & the technician was extremely knowledgeable."

3 years ago

Google review

Douglas Johnson

Douglas Johnson star-alt star-alt star-alt star-alt star-alt

"Our refrigerator was collecting water in the bottom drawer. Tom arrived and diagnosed the problem quickly. He was clear about how long it would take to order the needed parts and return. Once he returned he quickly completed the repair. Great job! Five stars!"

3 years ago

Google review

haley Hancock

haley Hancock star-alt star-alt star-alt star-alt star-alt

"Very satisfied about the repairs made saving us money in not having to purchase a new one. I'm very happy and would highly recommend this company. They were very professional."

3 years ago

Google review

bill peycke

bill peycke star-alt star-alt star-alt star-alt star-alt

"Older Dryer was squeaky and shook. The repair person found lint buildup was responsible. Appreciate the honesty! Working well!"

3 years ago

Google review

Fred Carter

Fred Carter star-alt star-alt star-alt star-alt star-alt

"They know about the discontinued Thermador oven knobs being produced and now sold on eBay! Fantastic service"

3 years ago

Google review

Ken Wittkopp

Ken Wittkopp star-alt star-alt star-alt star-alt star-alt

"Professional, polite, punctual and very knowledgeable. Our 4 year old dishwasher failed and decided to get a repair estimated before purchasing a new unit. The technician diagnosed the problem, conducted the research as to the need part availability, cost and estimated date of repair. Based on the information provided, we decided to repair the existing un..." Read more

3 years ago

Google review

Melanie Langford

Melanie Langford star-alt star-alt star-alt star-alt star-alt

"Prompt, efficient service and solved my issue. Knowledgeable & polite technician, Ricky, who patiently worked to solve my problem. I'm very satisfied and would recommend this company for future appliance repairs."

3 years ago

Google review

Kaleigh Gosch

Kaleigh Gosch star-alt star-alt star-alt star-alt star-alt

"The Appliance Care company was quick to attend to our issue. Our freezer had stopped working. The team promptly arrived, diagnosed the problem and helped us with next steps. Very pleased!"

3 years ago

Google review