Valley Hi Toyota Reviews & Testimonials

4.7 (2,338)

Reviews: 2,338


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

  Showing 5 star reviews only  

Sharlene Hiratsuka

Sharlene Hiratsuka star-alt star-alt star-alt star-alt star-alt

"Friendly fair and a ton of fun"

4 years ago

S. Siobhan Wilson

S. Siobhan Wilson star-alt star-alt star-alt star-alt star-alt

"I had an excellent experience with Mina my salesman. He took care of everything I needed and even drove my car down to me in Palm Springs. Best customer service ever at Valley Hi Toyota! Bobby the manager treated me like a VIP and made sure I got the best price around. I told my co-worker about the deals and she bought a new car too. I tell everyone about Va..." Read more

5 years ago

Linda Meek

Linda Meek star-alt star-alt star-alt star-alt star-alt

"the service is very good no problem with the work done"

5 years ago

Kent B.

Kent B. star-alt star-alt star-alt star-alt star-alt

SAN BERNARDINO, CA

"Adriane Escobar beat the bid price of 5 other dealers on 2020 tacoma 4x4 trd off-road. the process was smooth i had my purchase order with me prior to going there after 2 hrs i drove off the parking lot with a smile from ear-ear."

5 years ago

Graciela M.

Graciela M. star-alt star-alt star-alt star-alt star-alt

Adelanto, CA

"Couldn't let another day go by...have to post this I recently took my 2013 Toyota Camry for regular servicing. After I got word, Laura Marble, was no longer at Toyota I didn't think I'd find anyone one to give me the exceptional, high quality customer service I was accustomed to. I was completely wrong, after Laura's departure and my next servicing w..." Read more

5 years ago

Curtis T.

Curtis T. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Let me preface my review first by stating, I owned an older model Toyota Corolla prior to my new purchase. So this was not my initial experience with Valley Hi Toyota.From the start, Valley Hi was friendly and welcoming. Now, it's obvious they would be nice because they want my business, but not every dealership is the same. On my research visit to V..." Read more

5 years ago

Richard Zuniga

Richard Zuniga star-alt star-alt star-alt star-alt star-alt

"This is one of the best toyota dealerships because Julio Mercado. Julio is a great salesman and gives you the best customer service. He is very attentive,friendly and has an exceptional work ethic.I encourage those interested in purchasing a vehicle to contact him at the Valley Hi Toyota.Comparing crown toyota and toyota of glendora and Toyota in la puente...." Read more

5 years ago

Google review

keith horton

keith horton star-alt star-alt star-alt star-alt star-alt

"We took our Corolla in for a transmission issue. We were leaving out of town and needed a rental car. Luis took such good care of everything. We explained our situation and he handled all the details for us. We always took our car down to Crown Toyota but we will definitely bring all of our business back to Luis at Valley Hi. He went above and beyond!"

5 years ago

Google review

Sean E. Zullo

Sean E. Zullo star-alt star-alt star-alt star-alt star-alt

"Went to Valley Hi Toyota for service on my mother’s Toyota Tundra. We were assisted by Luis Vegar in the Service Department. What a pleasure to deal with him. He was extremely professional and friendly, and even though we decided not to have the work done, his attitude and assistance was first rate. What a great work culture. I would not hesitate in coming b..." Read more

5 years ago

Google review

Sean E. Zullo

Sean E. Zullo star-alt star-alt star-alt star-alt star-alt

"Went to Valley Hi Toyota for service on my mother’s Toyota Tundra. We were assisted by Luis Vegar in the Service Department. What a pleasure to deal with him. He was extremely professional and friendly, and even though we decided not to have the work done, his attitude and assistance was first rate. What a great work culture. I would not hesitate in coming..." Read more

5 years ago

Google review

Jessica Miller

Jessica Miller star-alt star-alt star-alt star-alt star-alt

"Ed Thompson is incredibly professional. He goes above and beyond to help people. He’s genuine, kind and caring."

5 years ago

Google review

Lisa Elgersma Carroll

Lisa Elgersma Carroll star-alt star-alt star-alt star-alt star-alt

"Katie Holt is my service advisor. She is kind, helpful, knowledgeable and funny too. I had another great experience with her this week. She always goes out of her way to help me. Katie, thank you for your outstanding service.. you make it a joy to have my car serviced."

5 years ago

Maria Isabel Avila

Maria Isabel Avila star-alt star-alt star-alt star-alt star-alt

"great service. niece waiting area."

5 years ago

Teresa Rice

Teresa Rice star-alt star-alt star-alt star-alt star-alt

"Everyone is amazing there! They’re polite and straightforward. I was impressed and even invited my friend back with me so they can get a new Corolla!"

5 years ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

Phelan, CA

"We went in this past weekend "just to look" at trucks. Well, needless to say about 6 hours later we drove out of there with not just one vehicle, but two of them!!! Our family is extremely happy with our purchases and with how awesome your team treated us. Juan Uribe in sales went above and beyond for us, along with Ron Kilpatrick in financing. Thank..." Read more

5 years ago

Johnny Yuma

Johnny Yuma star-alt star-alt star-alt star-alt star-alt

"I bought a car for $8000, and 4 months later it broke down on the 15 freeway. I call manger Ball he said too bad you bought a use car. However when I talk to GM Todd . He went out of his way to help. He got the car over to Valley HI KiA because it was recall.So I got a free engine. I will buy here again only because of Todd. He is the man."

5 years ago

Google review

Jessica G.

Jessica G. star-alt star-alt star-alt star-alt star-alt

SAN BERNARDINO, CA

"So we just moved up here and my husband and I have a titan we needed to get a gas saver as we both work down the hill in riverside and San Bernardino. We decided at first to get a used car which we did but the car was always overheating they decided to take it back and let me get a different car so we decided to get a 2019 Camry that we totally love thanks t..." Read more

5 years ago

Tia W.

Tia W. star-alt star-alt star-alt star-alt star-alt

Long Beach, CA

"I recently visited Valley Hi Toyota looking for a new or preowned vehicle. I knew I may not qualify, but I still took a chance. I had the awesome pleasure of meeting the nicest young man named Alex Lopez. He firmly believes in working with the customer and giving the best service possible. He took us for a tour around the lot trying to find something that ca..." Read more

5 years ago

Edith H.

Edith H. star-alt star-alt star-alt star-alt star-alt

Alhambra, CA

"Efrain gave me such a great price with no haggle Internet price, my process from getting there to closing the deal was under 2 hrs.  They treat you really kind greet You from the start.  Made me feel welcome and comfortable, loved buying from here and would gladly do it again if i had to. Gabriel was also very helpful and a kind salesman!   Great Job..." Read more

5 years ago

Alfonso B.

Alfonso B. star-alt star-alt star-alt star-alt star-alt

Rosemead, CA

"This is not the first time I go to a car dealer and this one was by far the best experience, I was searching online for about a week for light pick up truck for work, and here I found the best deal in a Tacoma, thanks Kevin., You can get good customer service mostly every were but here they do really make an effort, hassle free transaction and not pushy..." Read more

5 years ago

Aubrey W.

Aubrey W. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Never had a car buying experience be so smooth and easy. William in Internet sales found the truck I wanted at a killer price- no comparison.  He got us approved and made it so easy. He answered my endless calls and texts and got me answers quickly, professionally and politely. JP in sales showed us the truck and was so down the earth and fun to work with wi..." Read more

5 years ago

Alex T.

Alex T. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more

5 years ago

William Brady

William Brady star-alt star-alt star-alt star-alt star-alt

"Marilu is service is the best ever!!!! Those helpful Honda people did it again. After my Accords transmission went out they warranty the cost to replace it and boy am I happy they did. They saved me over $4,200!!! I'm happy to have my car back on the road. Message of the day service your transmission every 30k or whatever your manufacturer recommends. Thank..." Read more

5 years ago

Google review

Mark Adame

Mark Adame star-alt star-alt star-alt star-alt star-alt

"Thank You Valley-Hi Toyota for your outstanding customer service! I was helped by Adrienne, Juan and Kenny and it couldn’t have gone any smoother. Not only were they friendly, but they got straight to the point. I would definitely be going back in the future. Like Todd and Brian say, I decided to “Take The Tacoma!”"

5 years ago

Troy Glenn

Troy Glenn star-alt star-alt star-alt star-alt star-alt

"We had a starting issue with our Van. Kim, our service writer, took excellant care of us. Made the process quick and easy and it was fixed right away. Our hats are off to the Service staff. Never have I had a dealership get something repaired this fast. You guys and gals rock. I was in the automotive business for 42 years and I am quite impressed. Thanks to..." Read more

5 years ago