Valley Hi Toyota Reviews & Testimonials

4.7 (2,340)

Reviews: 2,340


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

  Showing 5 star reviews only  

Mark Adame

Mark Adame star-alt star-alt star-alt star-alt star-alt

"Thank You Valley-Hi Toyota for your outstanding customer service! I was helped by Adrienne, Juan and Kenny and it couldn’t have gone any smoother. Not only were they friendly, but they got straight to the point. I would definitely be going back in the future. Like Todd and Brian say, I decided to “Take The Tacoma!”"

5 years ago

Troy Glenn

Troy Glenn star-alt star-alt star-alt star-alt star-alt

"We had a starting issue with our Van. Kim, our service writer, took excellant care of us. Made the process quick and easy and it was fixed right away. Our hats are off to the Service staff. Never have I had a dealership get something repaired this fast. You guys and gals rock. I was in the automotive business for 42 years and I am quite impressed. Thanks to..." Read more

5 years ago

Terence Murphy

Terence Murphy star-alt star-alt star-alt star-alt star-alt

"Valley-Hi Toyota did a great job analyzing the TPMS system on my Lexus SC430 and did not charge me for the service diagnostics. Their friendly attitude and impeccable service is a benchmark for other dealerships to meet or exceed. Highly recommended and will tell others about their excellent service. Thank you Valley-Hi Toyota for all you do!"

5 years ago

Google review

Enrique Moya

Enrique Moya star-alt star-alt star-alt star-alt star-alt

"Great experience..Shopping for my daughters first car. My salesman Julio Urias made her experience and mine a really good one. From the salesman, sales manager and even the finance manager overall good people.."

5 years ago

Arturo Garcia Jr.

Arturo Garcia Jr. star-alt star-alt star-alt star-alt star-alt

"Bought a new car on Saturday July 27, 2019. Bought a 2020 Toyota Corolla. Juan had excellent customer service, was helpful, and very knowledgeable."

5 years ago

Zachary D.

Zachary D. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I would certainly wish my experience at this dealership on anyone who wants a new Toyota vehicle. I cannot say enough good stuff about William (Internet sales manager) and Mina (sales consultant). They made the whole process so easy, honest, and unlike any other car buying experience I have had before. I had been looking for a 2019 Toyota Rav4 hybrid and..." Read more

5 years ago

Joseph A.

Joseph A. star-alt star-alt star-alt star-alt star-alt

Big Bear, CA

"I just bought a used Tundra at another private dealership and had an issue with my exhaust manifold after only 1000 miles over warranty. I had no idea what or how I was going to pay for such an expensive repair. The staff at Valley-Hi assessed my truck and determined that it needed a brand new manifold. Mike Purpura, Prescilla Fonseca, and John Neimeyer tota..." Read more

5 years ago

Sam K.

Sam K. star-alt star-alt star-alt star-alt star-alt

Prescott, AZ

"Had a great experience here. Adriane Escobar, Ron Kilpatrick, and Anthony were all very helpful throughout our buying process. We got quotes from several other Toyota dealerships, and they couldn't match the deal Adriane got us. Thank you again, my wife loves her new car!!"

5 years ago

Krystal Solorio

Krystal Solorio star-alt star-alt star-alt star-alt star-alt

"My blower went out on my AC, was still Covered under warranty, Cory did an amazing job getting me seen and serviced."

5 years ago

Brett H.

Brett H. star-alt star-alt star-alt star-alt star-alt

Rancho Santa Margarita, CA

"I don't know if I could possibly say enough positive things about Valley-Hi Toyota to articulate how special our transaction was with them - the staff we dealt with and the quality of communication and service that was received was unparalleled. If you've ever purchased or leased a car before, you know how rare that is - it's normally a nightmare. It was as..." Read more

5 years ago

Nicole F.

Nicole F. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Adriane, Sam (Husam), and Frank made an excellent team and ensured I had a really great car buying experience from start to finish. Adriane got me the car I wanted, Sam was super and helped me program the car, and Frank, well I just really loved Frank and he was so efficient! I visited three other dealerships before I chose the 2020 Corolla, and this dealers..." Read more

5 years ago

Carlitos Sanchez-Reyes

Carlitos Sanchez-Reyes star-alt star-alt star-alt star-alt star-alt

"Came in to trade in my 2018 Tacoma for a 4 door 2019 tacoma. Antonio made the process fast, smooth, and was very honest and upfront. Ended up getting a really good deal and I am satisfied with the service Antonio gave us. Definitely coming back on our next car purchase."

5 years ago

Google review

Christopher Begay

Christopher Begay star-alt star-alt star-alt star-alt star-alt

"great service all round and the wait was enjoyable"

5 years ago

Corey Shipton

Corey Shipton star-alt star-alt star-alt star-alt star-alt

"awesome place with great employees."

5 years ago

Amy Garza

Amy Garza star-alt star-alt star-alt star-alt star-alt

"I Love Valley Hi Toyota. They offer the best service for car buying from sales, to finance and then service... top notch always! Thank you so much Valley Hi Toyota, we love our new car!"

5 years ago

Google review

Erica H.

Erica H. star-alt star-alt star-alt star-alt star-alt

Arcadia, CA

"Had an amazing experience here with Waqas and the entire team. As soon as my husband and I visited this location, we were greeted with a smile and patience even though we immediately told the staff we were in the market but not ready to buy that same day. They went through different options and features on the truck, took us on a test drive to make sure that..." Read more

5 years ago

Angel P

Angel P star-alt star-alt star-alt star-alt star-alt

"Good customer service. Sales person Gabriel and financial manager were very nice and really tried to help me. But even though I didn't make a purchase, they were very nice and very professional. Definitely I will be back to buy my truck. Keep up the good work guys."

5 years ago

Google review

Luz Cruz

Luz Cruz star-alt star-alt star-alt star-alt star-alt

"wait was very short, everyone very friendly"

5 years ago

John Kozyra

John Kozyra star-alt star-alt star-alt star-alt star-alt

"I can't say enough good things about my experience with Valley Hi Toyota. I initially connected with them through the USAA car buying service and spoke with Kevin Sellers. He was prompt and provided a good price quote on the car I was looking to buy. We talked back and forth for nearly a week about different options and incentives. I then visited the dealers..." Read more

5 years ago

Google review

Johnathan Dean

Johnathan Dean star-alt star-alt star-alt star-alt star-alt

"very professional, very kind, huge selection with great prices I highly recommend anyone I know to go to Valley Hi Toyota for your next car."

5 years ago

Mary Gomez Rios

Mary Gomez Rios star-alt star-alt star-alt star-alt star-alt

"The top of the line Toyota vehicles"

5 years ago

Jorge Torres

Jorge Torres star-alt star-alt star-alt star-alt star-alt

"Never in my life have i ever write a review before and if this is my first time, this should mean something. After almost of 2 weeks of car-shopping William made it super easy and smooth car buying experience for me. Got the deal i wanted, straight forward. William and Kevin both assisted me and clarified any questions i had as this was my first time car buy..." Read more

5 years ago

Google review

Osbaldo G.

Osbaldo G. star-alt star-alt star-alt star-alt star-alt

Presidential Park, Riverside, CA

"I wanted to take the time to really recommend this place!! If you guys ever need a new car, trade in or lease please don't hesitate to come here!!!! I came in not being sure what care I wanted or color. Anwar was so patience showing me the car that was for my budget and the color i loved the moment I seen. He helped me so much with my payments and to get the..." Read more

5 years ago

Charles-Lisa Howard

Charles-Lisa Howard star-alt star-alt star-alt star-alt star-alt

"First class service here. I don't think I will ever buy a car other than Toyota."

5 years ago

Tim Clark

Tim Clark star-alt star-alt star-alt star-alt star-alt

"Amazing team from the ground up"

5 years ago